eddicted51012
Level 1 (4 points)
iTunes

Q: some of my songs will not delete from my phone, ive tried everything!

I am trying to clear some songs from my phone. I have tried everythig I have seen to delete all of my songs and start over, but there is about 60 or so songs I can not delete no matter what I do! I have gone to my settings and followed steps to delete my songs and it worked. However the 60 or so songs are still on here and I dont want some of them anymore. I'm so confused on how to delete them. Please help.

iPhone 5c, iOS 8.3

Posted on Apr 9, 2015 9:06 AM

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eddicted51012

Q: some of my songs will not delete from my phone, ive tried everything!

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  • by mario49,Helpful

    mario49 mario49 Apr 12, 2015 12:43 PM in response to eddicted51012
    Community Specialists
    Apr 12, 2015 12:43 PM in response to eddicted51012

    Hey eddicted51012,

     

    Thanks for the question. If I understand correctly, you are trying to remove songs from the iPhone by deleting them. You may be able to manage the content on the iPhone manually. I would recommend that you read this article, it may be able to help the issue.

     

    Manage content manually on your iPhone, iPad, and iPod - Apple Support

     

    Thanks for using Apple Support Communities.

    Have a good one,

    Mario

  • by eddicted51012,

    eddicted51012 eddicted51012 Apr 12, 2015 12:51 PM in response to mario49
    Level 1 (4 points)
    iTunes
    Apr 12, 2015 12:51 PM in response to mario49

    Thank you! i have read it and at the bottom it says that if i am using an i phone that i can only use one i tunes library. That made me think about the authorize a computer mojo, haha. I have tried to deauthorize all the computers because it says i have 3 when i only use one now. When i presed the button to do so, i tunes keeps crashing. I have the newset version of i tunes and I also have tried to reste my computer. I have tried everything. To deleting all of my songs from my phone, but when i do that it says no data like it should but there is still the 59 ish songs i can not delete. when i look on i tunes they ar not even in there? I'm sorry if im bothersome, i just would like more room on my phone for newer songs i would like, but some arn't still deleting. Thank you for your time!

  • by mario49,

    mario49 mario49 Apr 13, 2015 12:32 PM in response to eddicted51012
    Community Specialists
    Apr 13, 2015 12:32 PM in response to eddicted51012

    Thank you for using the Apple Support Community. Due to the nature of your issue you may find more information by using another one of Apple's support resources - https://expresslane.apple.com/GetproductgroupList.action.