ipod nano 7, not responding. screen is black. tried recharging, tried to restart by pressing on and middle button?

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shakila 2015 Author

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ipod nano 7, not responding. screen is black. tried recharging, tried to restart by pressing on and middle button?

Hi,

IPod Nano Gen 7, xmas present. Was working fine, tried to recharge battery by plugging into PC that my itunes

are on, it ipod seemed fine then i noticed it looked off, tried to recharge on another PC and also by just plugging into a plug. have removed from charging for over 12 hours. have tried to restart by pressing the on botton inconjunction with button under the screen, but can not get it to work

iPod nano

Posted on Apr 9, 2015 11:50 AM

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Answer 1

Brett L

Community Specialist

Apr 12, 2015 12:08 PM in response to shakila 2015

Good day shakila 2015,

One thing you may want to make sure of is that the Hold switch is in the locked position. Try toggling it to make sure that the switch is unlocked. See this article -

Reset your iPod - Apple Support

If this issue continues you may need to restore your iPod to factory settings. See this article -

Restoring iPod to factory settings - Apple Support

Thanks for using Apple Support Communities.

Safe computing,

Brett L

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