Q: Manually Manage/Sync Issue

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TaylorBizzle

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Q: Manually Manage/Sync Issue

I have an iPhone 5C. I saw today that iOS 8.3 is available, and when I tried to download it I got an error saying I needed to free up space on my iPhone. I looked and saw that there are old movies on my phone taking up a lot of space, so I went into iTunes to delete them.

I clicked "On This iPhone" and then went to the "Movies" tab

When viewing in iTunes, there are 6 movies listed on my phone but they are grayed out and I am unable to simply delete them.

My only option appears to be "Sync Movies" but won't this delete everything on my phone?

My iPhone has ALWAYS had "Manually Manage Music & Videos" selected. If Manually Manage Music & Videos is selected, why would I run into this issue? Why would it force me to sync when I don't need or want to?

Bottom line, someone please help me delete these old movies without having to sync and wipe my iPhone.

Thank you so much!!

Taylor

Posted on Apr 9, 2015 1:15 PM

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Q: Manually Manage/Sync Issue

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by Jason L,

Jason L Apr 12, 2015 1:46 PM in response to TaylorBizzle
Community Specialists

Apr 12, 2015 1:46 PM in response to TaylorBizzle

Hi Taylor,
Welcome to Apple Support Communities.

It sounds like you’re concerned about using iTunes to remove some movies from your iPhone 5c because you don’t want to take the chance of losing other videos on the device.
If you haven’t already, you can delete the videos from the device as described in this article: Delete music, movies, podcasts, and other content from your iPhone, iPad, iPod touch - Apple Support

Also, take a look at the article linked below which outlines the content that can be synced from multiple iTunes Libraries.
Manage content manually on your iPhone, iPad, and iPod - Apple Support

Cheers,
-Jason
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