What is wrong with my ipod?

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Level 1

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What is wrong with my ipod?

Can anyone help me identify what is wrong with my iPod? One day I tried to unlock it, and nothing happened. The screen is semi frozen, i can still use the screen home button (my original home button is broken) but i cant unlock it or turn it off. Basically i cant do anything that requires sliding my finger across the screen. I receive notifications still, the time changes, and I get alerted right as i plug the charger in. As im writing this I have it updating the software. Im sorry I dont remember exactly what iOS it was, i know it was 8. something. And this is an iPod 5 gen.

iPod touch, iOS 8.2, null

Posted on Apr 9, 2015 9:12 PM

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Answer 1

lllaass

Level 10

210,519 points

Apr 10, 2015 2:19 AM in response to jadehale

Try:

- iOS: Not responding or does not turn on

- Also try DFU mode after try recovery mode

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

- Try another cable

- Try on another computer

- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Apple Retail Store - Genius Bar

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