I just migrated to new photos app on my macbook pro and thumbnails of my videos show up, but when I click them to play it says that it is not a playable file.
MacBook Pro (Retina, 13-inch,Early 2015), OS X Yosemite (10.10.3)
I just checked a video file and it played. I think it was recorded on my iPhone though. Are your videos from a non-Apple device?
Thanks for the quick response. All of the videos are from an iPhone 5c. Some of the photos organized under the photos tab will play, but all of the files in the videos folder under albums do not. I get this message:
What happens when you click Okay?
I'm having the exact same problem as well, my videos were taken with an iphone 5s and i'm getting the same pop-up message when i try to play the videos. after you press okay they still won't play.
When you click okay, it attempts to open the file up in Quicktime. Personally, my QuickTime isn't able to play the video either, which is confusing because all the videos were taken on an iPhone 5s and have either a format of (.mp4) or (.mov), which are both supposedly supported on the QuickTime application.
Why won't videos saved from my iPhone play in new photos app?
