iOS 8.3 update will delete music with iTunes match

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Level 1

27 points

iOS 8.3 update will delete music with iTunes match

Just a warning. If you have iTunes match have not enabled it, the 8.3 update will turn it back on and will delete all your locally stored music. I don't know if it would work, but check iTunes and App store preferences in settings to unenable iTunes match before you open the music app.

I just lost 50GBs of music on my iPhone because of this. Not happy because my Macbook is in another city and my iPod Classic's hard drive died last week. It hard to understand why this would happen as after the update even the apps running in the background before the update were still running after.

Thanks Apple.

iPhone 6, iOS 8.2

Posted on Apr 10, 2015 4:12 AM

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Answer 1

richard177 Author

Level 1

27 points

Apr 10, 2015 5:18 AM in response to richard177

Anybody know how to delete the U2 album from my iPhone? This thing just keeps reappearing.

I'Ve deselected "show all songs" but 2 songs remain.

YOu can delete other albums by sliding it to the left, but not this.

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Answer 2

Apr 18, 2015 2:03 AM in response to richard177

yep deleted my entire music library too..... cheers apple pay good dollars for software that deletes my beloved music.... infuriating👿!!

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Answer 3

May 7, 2015 2:59 PM in response to dancegavindance88

I haven't yet updated to the latest ios release, but today for no reason I could discern at all... all of my music on my iphone is now missing. Complete and utter BS.

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Answer 4

May 11, 2015 6:25 PM in response to richard177

The same thing happens to me. Recently upgraded my iPhone so I synced all my music from iTunes on my PC to my new phone. Then I enabled iTunes match and bam - all the music is now gone and I'm left with iCloud links only. My internet connection isn't really fast enough to download all 60gb from the iCloud. This definitely worked in previous versions as I did the same when I got my iPhone 5....

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Answer 5

May 11, 2015 6:44 PM in response to chrisal75

I've just submitted a feedback form and got them to do the same on Live Chat support to get this feature fixed. I encourage people to do the same! Thanks!

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Answer 6

CajunKev

Level 1

4 points

Jun 5, 2015 7:33 AM in response to richard177

Hi folks, here's the fix I used and it doesn't take long either:

1. Connect the phone to iTunes.

2. Click the phone icon on the upper left to see the "phone" screen. This is where your iOS version is listed, etc.

3. In the left menu for Settings, click Music (or whatever else has been deleted).

4. Click Sync Music in the middle of the screen after verifying what you want to sync.

5. Wait (about an hour for me with 4400 songs).

6. Enjoy your music again.

YMMV but this worked for me.

Thanks!

Kevin

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