Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Forgot my administrator password

Please help me, I forgot my password (administrator) and can't reset it with my apple ID, because I haven't authorized it...

I've already tried some suggestions, for example I've done "cmd + r" when I turn on the pc, to reset the password, but it didn't work....


What else can I do?


Infos:

MacBook Air

OS X Yosemite 10.10.2

MacBook Air (13-inch, Early 2014), OS X Yosemite (10.10.2)

Posted on Apr 10, 2015 4:47 AM

Reply
2 replies

Apr 10, 2015 7:46 AM in response to Elenuccia

OS X Yosemite: Reset a login password


If that does not work for whatever reason you can also use the following technique:


  1. Restart your Mac while holding down the ⌘ and R keys at the same time until you see the OS X Recovery screen.
  2. From the menu bar at the top, select Utilities > Terminal.
  3. In the Terminal window type resetpassword and press Enter. A window will open behind Terminal that looks like this

User uploaded file

User uploaded fileUser uploaded file

  1. Select your startup volume ("Macintosh HD" in the above screenshot), choose your user account from the dropdown selection, enter a new password, complete the password hint field, and click Save.
  2. You may then see a confirmation dialog explaining how this change affects Keychain Access and what to do about it. Remember it or write it down, then click OK.
  3. Quit Reset Password
  4. Quit Terminal
  5. Quit OS X Utilities and restart your Mac.


To fix your Keychain problems, go to your Utilities folder and open Keychain Access. Follow the steps here: Mac OS X: Keychain Access asks for keychain "login" after changing login password.

Forgot my administrator password

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.