Problem "The version of the server you are trying to connect to is not supported."

Question

Level 1

8 points

Problem "The version of the server you are trying to connect to is not supported."

Hi,

I connected a portable hard drive to my Airport Extreme. I can see the hard drive in Airport Utility / Disks but I'm getting an error when I try to connect this disk from Finder / Network / Airport Extreme. I googled and didn't find a solution.

How can I connect the portable disk from Yosemite?

There was a problem connecting to the server “Airport Extreme”. The version of the server you are trying to connect to is not supported. Please contact your system administrator to resolve the problem.

MacBook Pro (Retina, 15-inch, Late 2013)

Posted on Apr 10, 2015 5:40 AM

Reply

Answer 1

Dec 13, 2017 12:26 AM in response to ozgrozer

I experienced the same trouble with MacBook pro and AirPort Extreme up-to-date.

Reset is not , never will be, a solution. In the doubt, reboot ?! *** !

But I solved that by connecting first to the AirPort.

In the Finder, "Cmd" + K to connect to the server.

Type "smb://192.168.1.1" (the @Ip of the Airport)

And try after to connect successfully the AirPort 😉

Reply

Answer 2

Linc Davis

Level 10

209,673 points

Apr 10, 2015 1:47 PM in response to ozgrozer

How old is the AirPort device?

Reply

Answer 3

ozgrozer Author

Level 1

8 points

Apr 10, 2015 2:03 PM in response to Linc Davis

It's 2 years old. Can we fix this problem?

Reply

Answer 4

Linc Davis

Level 10

209,673 points

Apr 10, 2015 2:35 PM in response to ozgrozer

Launch AirPort Utility, open the settings for the device, and select the Disks tab. In the menu labeled Secure Shared Disks, select one of the other options. Save the change and test.