sync.jpeg file just appeared in downloads

You can't empty the Trash or move a file to the Trash - Apple Support

Trash FAQ

1. Move the file to a folder not in the trash bin

2. Open the file with preview

3. Once open click edit, then delete. This will ask you to convert the file into a .png file. click convert.

4. Move the new converted sync.png to the trash then empty the trash bin.

It worked for me.

Your solution worked for me as well.Thank you.

Rickapolis

Help! It didn't help me! I followed the instructions precisely and ended up with a .png file which I was able to delete. However the sync.jpeg file has also somehow duplicated itself. I now have a file called sync.jpeg.sb-755e454d-1lehyJ. This one can't be opened with Preview - clicking open with gives no options other than App store. However if I trash it I can't empty the trash as it says it's in use. I'm a bit worried as to what on earth this file actually is and why it ended up on my computer (I hadn't clicked on anything). I would be really grateful for any further advice.

Thanks so much

You might want to consider starting a new discussion. Since this one is marked solved, less people are likely to look at it. You can link to this one.

Try restarting to see if you can then delete the file.

Thank you so much! Your steps have ended an annoying little problem I've had since June.

This helped me as well. Thank you!

Thanks this helped but please note that I had to hit select all then delete. The "delete" was not highlighted until I did that.