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frecklesgardener

Q: The message tells me my Apple ID has been entered incorrectly period how do I get to the screen that allows me to reenter it period question mark that allows me to reenter the ID

When I open Apple TV it tells me my ID is incorrect. How do I get to the screen to be able to reenter the correct password?

Apple TV, OS X Mountain Lion (10.8.2)

Posted on Apr 10, 2015 8:16 AM

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Q: The message tells me my Apple ID has been entered incorrectly period how do I get to the screen that allows me to reenter it perio ... more

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  • by jason269,

    jason269 jason269 Apr 13, 2015 8:37 AM in response to frecklesgardener
    Community Specialists
    Apr 13, 2015 8:37 AM in response to frecklesgardener

    Hi, frecklesgardener.  

     

    Thank you for visiting Apple Support Communities.  

     

    I understand that you need to adjust the password for your Apple ID on your Apple TV.  Here are the steps that will help you make that adjustment.  

     

    Apple TV

    Go to Settings > iTunes Store > Apple IDs.

    • If you're signed out, choose Add New Apple ID and enter your updated Apple ID or password.
    • If you're signed in with your previous Apple ID, choose Sign Out, then choose Add New Apple ID and enter your updated Apple ID or password.

     

    For Home Sharing, go to Settings > Computers, then turn off Home Sharing and turn it back on.

     

    What to do after you change your Apple ID email address or password

     

    -Jason H.