Q: Unable to update or restore new iPad Mini 2. Get error 3014 on two different Macs.

Unable to update or restore new iPad Mini 2. Get error 3014 on two different Macs. This is a new out of the box iPad Mini 2. Am on a managed network, but have not had this problem previously.

iOS 8.2

Posted on Apr 10, 2015 2:05 PM

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Q: Unable to update or restore new iPad Mini 2. Get error 3014 on two different Macs.

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by Ralph9430,

Ralph9430 Apr 10, 2015 2:34 PM in response to lance.dong
Level 6 (18,243 points)

Apple Watch

Apr 10, 2015 2:34 PM in response to lance.dong

First thing to do is make sure you have the latest version of iTunes on your computer.

This Apple support page will provide more information:
Error 3194, Error 17, or "This device isn't eligible for the requested build" - Apple Support
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by lance.dong,

lance.dong Apr 10, 2015 3:04 PM in response to Ralph9430
Level 1 (0 points)

Apr 10, 2015 3:04 PM in response to Ralph9430

iTunes is up to date on both Macs. One is a Mac Mini server and the other is a new MacBook Pro 13", Yosemite 10.10.3.
Consulted the page you sent multiple times. The answers there are not relevant to the issue.
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Q: Unable to update or restore new iPad Mini 2. Get error 3014 on two different Macs.

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by Ralph9430,

by lance.dong,

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