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New Photos app problem

I updated to 10.10.3 on my mid 2012 macbook pro! I opened the photos app to have it import from my iCloud account so my photo from my iPhone import into the Photos app. That all worked fine. Now it says it is uploading 61 images and it is killing my network in my home! At times I can't even open a browser while this Photos app is open on my PC or my Mac or on my iPhone. Is there anyway to regulate the amount of upstream these Photos app uses? Am I doing something wrong or is this an app feature?(I hope not!!!) Maybe I'm using it or holding it wrong!!!! either way something needs to be done here cause not all of us can get an extreme connection from their ISP cause they don't offer anything better. My connection is 12 Megs down and 1 Meg up! And even my Xbox one downloading games and everything else it does on its own doesn't slow down my network like this new Photos app!!! Apple should polish this app up and do it very soon.

MacBook Pro, OS X Yosemite (10.10.3)

Posted on Apr 10, 2015 5:12 PM

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Posted on Apr 10, 2015 7:57 PM

HEy bhast23,


I imagine a number of people are experiencing something similar. There should be a way to pause the upload as mentioned in this article. I'd recommend pausing when you need to and resuming at night when you go to sleep.

iCloud Photo Library FAQ - Apple Support


When do photos and videos upload to iCloud Photo Library?

When you turn on iCloud Photo Library on your iOS device or Mac, your photos and videos will upload after you connect to the Internet with Wi-Fi and your battery is charged. You can see the status and pause the upload for one day when you follow these steps:

  • On your iOS device, tap Settings > iCloud > Photos.
  • On your Mac, click Photos > Preferences > iCloud.

Depending on your Internet connection speed, the time it takes for your photos and videos to appear on the Photos app on iCloud and all of your devices might vary. Make sure you turn on iCloud Photo Library on each device.

The iCloud Photo app allows you to upload JPEG photos that are less than 16GB in size.

12 replies
Question marked as Best reply

Apr 10, 2015 7:57 PM in response to bhast23

HEy bhast23,


I imagine a number of people are experiencing something similar. There should be a way to pause the upload as mentioned in this article. I'd recommend pausing when you need to and resuming at night when you go to sleep.

iCloud Photo Library FAQ - Apple Support


When do photos and videos upload to iCloud Photo Library?

When you turn on iCloud Photo Library on your iOS device or Mac, your photos and videos will upload after you connect to the Internet with Wi-Fi and your battery is charged. You can see the status and pause the upload for one day when you follow these steps:

  • On your iOS device, tap Settings > iCloud > Photos.
  • On your Mac, click Photos > Preferences > iCloud.

Depending on your Internet connection speed, the time it takes for your photos and videos to appear on the Photos app on iCloud and all of your devices might vary. Make sure you turn on iCloud Photo Library on each device.

The iCloud Photo app allows you to upload JPEG photos that are less than 16GB in size.

Apr 15, 2015 11:28 PM in response to bhast23

I too am having this exact same problem. I installed the beta of 10.10.3 with Photos and set up my 20,000 photo library on iCloud which took just over 5 days as I would expect. However, every time I now open Photos on my Mac it completely stalls my network connection both wired and wireless. The maximum in number of photos that should be being downloaded from iCloud should

only be up to 20 but it never updates. The last time I successfully updated my Mac photo library was last Thursday! I am guessing it won't update because Photos is somehow causing a massive amount of network traffic so my Mac is unable to download anything successfully. I am unable to use Safari or any other internet based items whilst Photos is open.


Interestingly this this problem did not occur in the Beta!


its also important to note that my iPhone is constantly saying its trying to download 1 video which as far as I know does not exist and my iPad is saying its going to upload 6 photos but I have never taken any photos on my iPad and again it's said this for about a week.


It seems there may be a serious issue with the sync engine behind photos.

Apr 16, 2015 5:32 AM in response to LmH337

I just installed 10.10.3 the other day and turned on the iCloud Photo Library too. While it's uploading, it renders my internet connection unusable; web pages load very slowly, my VOIP (Voice over IP) connection doesn't stay up, the email clients all have problems, etc, etc. I have Time Warner cable modem with 16Mbit/sec down and 1Mbit/sec upload. If I pause it (using the "pause for one day" button), then my internet performance goes back to normal. I have a MacBook Pro (Retina, 13-inch, Late 2012) and have an airport express connected to the time warner cable modem. I have just left my macbook on all night with power connected and the upload running and it seems like it really didn't get much done at all during the night.


If I take my laptop to work where we have a large internet pipe (multiple fibre connections), then the upload seems to work fine. I'll let my whole library upload while I'm at work (it's not done yet). But I do have a concern that even when the initial upload is complete, new photos that might get added could monopolize my internet connection rendering things like my VOIP unusable.


Apple needs to fix this. I have a backup service that uses my internet connection and I can specify how much of the connection is used so it can throttle its usage so that it doesn't monopolize the internet connection.

Apr 16, 2015 3:05 PM in response to bhast23

Exact same issue here. I have not been able to complete my initial upload of 17,000+ photos as it actually shuts down my internet entirely and I start receiving "unknown host" errors. This is a pathetic excuse of an "upgrade". I have 30Mbps+ download and 3Mbps+ upload. I have had the issue if connected wirelessly through my airport extreme or hard wired directly to the airport modem or directly to the cable modem itself. There is no work-around. Not only that, but if my computer running Photos with ICloud enabled is up, it kicks all other computers or devices off the network and won't let them reconnect. I run a 27-Inch IMac, 3.2Gh Intel Core i3, 4GB Memory (I could install 4 more), 1T storage, running 10.10.3. My Ipad and IPhone can't update the photo library as well and are stuck and are just saying uploading... since April 9th it's currently the 16th. And I have 200GB ICloud storage which is about 150GB more than I need!

Apr 16, 2015 10:35 PM in response to Mr. Apple101

Hi. It is indeed possible to pause the upload and resume when you're less likely to be using the compute at night as you suggest. However, I have tried this previously and found that this does not work as Photos completely destroys your bandwidth so the upload and downl;oad never works. Interestingly I took my entire set up to my office which has a 40+mb download and 10+mb upload connection and the library updated with problems and also did not cause the network to stall.

Apr 16, 2015 10:39 PM in response to MARS3427

The best thing it seems that we can do, and pass this on to as many people as you cfan who you know are using Photod on OS X 10.10.3, is to providfe feedback to Apple using the following link


https://www.apple.com/feedback/photos.html


This was suggested on another post and also was suggested to me by an Apple Advisor. I have also left feedback to request that the ability to add or change geotags on images is reintroduced as it has been removed from Photos! I'm not sure if anybody has noticed that one yet!

Apr 27, 2015 12:29 PM in response to MARS3427

I am having the exact same issue. The iCloud Photo Library feature, when enabled, immediately interferes with the Airport Extreme's routing capabilities, effecting rendering all other computers on the same network (wireless or hardwired via ethernet) unable to send/receive packets to the internet. Not even small PING packets can be sent w/ any reliability during the upload. I have 40 GB of data I've been attempting to upload for days with no luck. I've tried both Wi-Fi and ethernet connections on the iMac 5K with the same results. I have 50 GB down and 5 GB upstream via cable modem.

Jun 16, 2015 2:56 AM in response to bhast23

Hi, for those you out there, my own experience with the recent extremely slow processing of photos from my iPad to my Mac Book Pro using the new Photos app.


I am very familiar with processing batches of photographs over the last two years, since my retirement I have copying family and friend photographs so that they can be transferred onto CDs so that they may look at at their treasured photographs, that have been collected over many years and be able view them on TV to share their experiences with their families and friends. I have successfully processed 22 photographs albums and each album has an average of 150 photographs. Previously using my iPod and Mac Book and iPhotos app it took less than a day to scan the photos upload them and they would be available on the Mac Book for cropping and then transfer as JPEGS to a HDD and then a CD is created. One of the most successful photo projects was wife's mother's wedding album with photographs of her wedding in 1954, that hadn't seen light for 50 years.


My latest projects are photographs taken in Nepal and Vietnam in 1993, yesterday 15th June I scanned 163 images using my iPod the process started at 11.20 and was fished and uploaded at 13.40.


Problems with Photo app: At 19.30 on 15th June only 61 photos had been downloaded on the Mac Book. When I checked today 16th June at 11.45 only 95 photo have been downloaded out of the 163 photos upload 24 hours ago, that leaves 68 floating round some where. I still have 206 to scan from this project and can't start until I have safely cropped and exported the original 163.


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New Photos app problem

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