16schugeig

Q: Not getting notified when I receive a message

So I'm using my email for my iMessage and I'm not being notified when I receive a text. I have notifications on. Can someone please help me with this issue?

iPhone 4S, iOS 8.3

Posted on Apr 11, 2015 7:31 AM

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Q: Not getting notified when I receive a message

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  • by jason269,

    jason269 jason269 Apr 14, 2015 8:02 AM in response to 16schugeig
    Community Specialists
    Apr 14, 2015 8:02 AM in response to 16schugeig

    Hi, 16schugeig.  

     

    Thank you for visiting Apple Support Communities.  

     

    It understand that you are not receiving notifications for iMessage.  I would need a little more information to provide a better answer.  Is iMessage setup on any other devices?  Has notifications ever worked?  Try forcing all open applications to close and restart your iPhone.  If the issue persists, check to make sure the settings for notifications is enabled.  

     

    Force an app to close in iOS

     

    Not getting notifications for a specific app

    Push notifications require an active Wi-Fi or cellular connection. If you’re not getting notifications for a specific app, try these steps:

     

    1. Go to Settings > Notifications to verify that the app supports notifications. If notifications do not appear in the Notification Center, make sure that the Notification Center setting for the app is enabled. 
    2. Make sure you’re signed in to your Apple ID.
    3. If you’ve recently installed an app or restored a backup, open the app to start getting notifications.

     

    About Notifications on iPhone, iPad, and iPod touch

     

    -Jason H.