my "quit mail" does not respond

Hey ldellamuriel7,

Thanks for the question. If I understand correctly, Mail is not quitting. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.

Mac OS X: How to troubleshoot a software issue - Apple Support

Force an app to close on your Mac - Apple Support

Thanks for using Apple Support Communities.

Have a good one,

Mario