wifi doesn't work on macbook pro when not on home wifi

Question

wifi doesn't work on macbook pro when not on home wifi

I recently have encountered a problem - when I take my 2013 macbook pro Processor 2.6 GHz Intel Core i5 flash drive. I have no problem accessing wifi in my office but when I travel with my macbook pro and try to access wifi at locations I have had connections with before, I am unable to search. The triangle is clearly connecting with the wifi and the drop down shows that the correct connection has been reached. However, my dropbox icon is gray which is an indication that there isn't an internet connection and I have no access to firefox or safari. Please advise.

MacBook Pro, Mac OS X (10.5.2)

Posted on Apr 11, 2015 11:42 AM

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Answer 1

BDAqua

Level 10

238,979 points

Apr 12, 2015 10:22 AM in response to wrecklessnancy

Open System Preferences>Network>Configure>Proxies Tab, make sure none are set, like for HTTP & HTTPS to use at Home, if you use it at 2 locations, just make a New Location for home.

10.5/10.6 instructions, System Preferences>choose interface>Advanced>Proxies Tab, make sure none are set, like for HTTP & HTTPS.

Does Mail work out there?

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Answer 2

Apr 12, 2015 4:11 PM in response to BDAqua

This is what is in the Proxies Tab:

*.local, 169.254/16

No HTTP to HTTPS is checked. "Use Passive FTP Mode (PASV)" is checked.

Not sure what that means and don't see anything like the settings you suggest need to be unchecked.

Nancy

And yes Mail works here. It works fine at my home office internet and email.

nb

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Answer 3

BDAqua

Level 10

238,979 points

Apr 13, 2015 10:06 AM in response to wrecklessnancy

This is what is in the Proxies Tab:

*.local, 169.254/16

Hmmm, exactly where are you seeing that????

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Answer 4

Apr 13, 2015 10:23 AM in response to BDAqua

System Preferences

Network

Advanced

Proxies

in a box below a line of text as follows: "Bypass proxy settings for these Hosts & Domains: *.local, 169.254/16" and a small box below is checked "Use Passive FTP Mode (PASV)."

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Answer 5

BDAqua

Level 10

238,979 points

Apr 13, 2015 11:27 AM in response to wrecklessnancy

Ah, that's OK then.

Open Network Utility in Applications>Utilities, Traceroute tab & enter Apple.com, how far does it get?

Traceroute has started ...

traceroute: Warning: apple.com has multiple addresses; using 17.142.160.59

traceroute to apple.com (17.142.160.59), 64 hops max, 40 byte packets

1 clearmodem (192.168.15.1) 1.958 ms 0.749 ms 0.699 ms

2 * * *

3 10.41.164.213 (10.41.164.213) 58.679 ms 53.170 ms 65.443 ms

4 64.13.115.205 (64.13.115.205) 74.614 ms 55.570 ms 94.975 ms

5 64-13-49-226.war.clearwire-dns.net (64.13.49.226) 80.057 ms 85.445 ms 59.745 ms

6 xe-10-3-0.edge1.Seattle3.Level3.net (4.59.232.9) 119.813 ms 54.932 ms 55.217 ms

7 GOOGLE-INC.edge1.Seattle3.Level3.net (4.59.232.22) 94.901 ms 95.297 ms 89.508 ms

8 17.0.134.80 (17.0.134.80) 85.456 ms 17.0.134.70 (17.0.134.70) 60.254 ms 85.788 ms

9 17.0.132.98 (17.0.132.98) 69.673 ms 90.807 ms 17.0.132.96 (17.0.132.96) 99.968 ms

10 * * *

11 * * *

12 * * *

13 * * *

14 * * *

15 *

We want to see if it's getting past your Modem or Router.

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