iTunes can`t verify the identity of the server “init.itunes.apple.com”.

Question

Pacific_Str Author

Level 1

14 points

iTunes can`t verify the identity of the server “init.itunes.apple.com”.

Hi,

I updated to iTunes 12.1.2

At the same time I updated to Safari 7.1.5 and installed the Security Update 2015-004.

I`m on Mavericks. System time and date are correct. In the system root certificates I have no error messages.

Now when I start iTunes I get the following error. Any ideas?

Thanks

Stefan

iTunes can’t verify the identity of the server “itunesu.itunes.apple.com”.

The certificate for this server is invalid. You might be connecting to a server that is pretending to be “itunesu.itunes.apple.com”, which could put your confidential information at risk. Would you like to connect to the server anyway?

iMac, OS X Mavericks (10.9.5)

Posted on Apr 11, 2015 2:53 PM

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Answer 1

101DM101

Level 1

7 points

Apr 12, 2015 3:53 AM in response to Pacific_Str

I have exactly the same issue here.

I tried to press connect anyway, then another 8 messages with the same issue showed up, just with different addresses:

init.itunes.apple.com

xp.apple.com

p12-buy.itunes.apple.com

itunes.apple.com

upp.itunes.apple.com

bookkeeper.itunes.apple.com

pd-st.itunes.apple.com

I already tried to manually install itunes with the latest version, but this did not solve the problem.

Due to this issue, I am also not able to use the AppStore anymore.

A quick solution would be appreciated.

Thanks

DM101

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Answer 2

arty.net

Level 1

10 points

Apr 12, 2015 5:37 AM in response to 101DM101

Same issue here, after updating to the latest patches for Safari, iTunes 12.1.2 and Security Update 2015-004, I am experiencing the same errors about the iTunes security certificates.

@Pacific_Str my software setup is the same as yours (running in iMac mid 2011)

@101DM101same errors for me, I tried to empty the iTunes cache but it is still not working

In addition to this, the APP STORE is not working as it should, take a look at this screenshot :

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Answer 3

jtr202

Level 1

0 points

Apr 12, 2015 6:06 AM in response to arty.net

I am having the same problems. I am on a 2012 iMac running OS 10.9.5. After being unable to fix the iTunes certificate problems, I wanted to upgrade to Mavericks but then found the App Store issue.

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Answer 4

Pacific_Str Author

Level 1

14 points

Apr 12, 2015 8:29 AM in response to Pacific_Str

@101DM101: I also have the message for the different servers.

I found older messages with similar problems, but none of the proposed solutions helped.

I think it is either a problem that iTunes can not connect to the keystore to check the cerificates or some problem with the security update.

I also reinstalled iTunes from the Apple website.

I also tried to restore the older version of iTunes from my time machine, but OS X would not let me to delete iTunes.

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Answer 5

arty.net

Level 1

10 points

Apr 13, 2015 12:36 PM in response to Pacific_Str

I fixed the issue ! You have to reset your login KEYCHAIN by following these instructions

https://support.apple.com/en-us/HT203192

let me know it that helps.

Kind Regards, Arturo

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Answer 6

101DM101

Level 1

7 points

Apr 13, 2015 2:11 PM in response to arty.net

Hi Arturo,

thanks so much for this link ➕ ➕ - this solved my issues and everything seems to be working again ✅.

Regards,

DM101

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Answer 7

Pacific_Str Author

Level 1

14 points

Apr 13, 2015 3:03 PM in response to Pacific_Str

Hi Arturo,

works perfectly, thanks a lot. 🙂

Best regards

Stefan

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Answer 8

jtr202

Level 1

0 points

Apr 13, 2015 5:55 PM in response to arty.net

Dear Arturo

Thank you! It seems to have cured the problem. Thank you very much. 🙂
JT

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Answer 9

Apr 20, 2015 9:27 PM in response to Pacific_Str

Resetting the Keychain works!

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Answer 10

ZynSlm

Level 1

0 points

Jun 9, 2015 5:41 AM in response to Pacific_Str

Hi All.

I have met up with this issue myself. I closed the iTunes app, turned the date back by a few years (under Date and Time in System preferences), opened iTunes and reset the date to the present. Worked for me...

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Answer 11

Aug 31, 2015 12:53 AM in response to Pacific_Str

Thank you very much for this information fixed my issue🙂

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