Buying a Macbook from a 3rd party retailer, will I be covered by Apple?

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Buying a Macbook from a 3rd party retailer, will I be covered by Apple?

I am looking to buy a Macbook Pro from a 3rd party, and was wondering if Apple would repair it in the event of something going wrong in the first year?

Would I be able to take it into an Apple store and have them look at it, or would Apple tell me to return it to the retailer?

It also appears from the advert, that this Macbook may have been imported/being shipped from the USA (I'm in the UK), as it has a US adapter with it (a US>UK adapter is included). Would this cause any problems? Would a UK Apple store refuse to help, with it being from the US?

Thanks in advance for the help!

Ryan.

Posted on Apr 11, 2015 2:14 PM

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Answer 1

Kappy

Level 10

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Apr 11, 2015 2:47 PM in response to ryan-like

No. If the seller is not Apple-authorized then you get nothing in support including no Apple Care. Even if you buy from an Apple Store in the US, the warranty, including Apple Care, will not be honored in the UK or anywhere outside of the US. If you want my advice, then buy it in the UK.

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Answer 2

Apr 11, 2015 4:20 PM in response to Kappy

Kappy wrote:

The UK does not support the warranty on a US-purchased Apple product.

Not true. The only Apple products that don't have an international warranty are the ipad and iphone. All Mac computers can be repaired anywhere there is a service center. The country you bought the product in does not matter.

OP, you will be fine as long as you buy from an authorized reseller.

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Answer 3

Kappy

Level 10

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Apr 11, 2015 2:24 PM in response to ryan-like

No, they won't support anything purchased from an unapproved seller. The UK does not support the warranty on a US-purchased Apple product.

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Answer 4

ryan-like Author

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Apr 11, 2015 2:34 PM in response to Kappy

Thanks for the quick reply. A follow-up question: What if I purchased AppleCare here in the UK? Would that then cover me?

Thanks again!

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Answer 5

ryan-like Author

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Apr 11, 2015 2:53 PM in response to Kappy

Ok, thank you. I was planning on buying it here, but as I say, it appears that the retailer may have imported it from the US, so I was a little concerned.

Thanks!

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Answer 6

Kappy

Level 10

362,007 points

Apr 11, 2015 2:56 PM in response to ryan-like

Buy from an authorized Apple reseller, at a local Apple Store, or from the UK Online Store.

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