10panxianshi

Q: 2G iPod not recognized by iTunes

I cannot seem to get iTunes to recognize it.    I am running OSX  Yosemite on a 2010 iMac, and the current iTunes version.  Whenever I plug the iPod in it will launch iTunes and show as mounted to the desktop, but I am unable to do anything with it.  I've also tried using iTunes 10 on my Windows Vista PC with similar results, Can view in my computer but does now appear in iTunes.

 

I've tried every format available for the hard drive with the same result. 

 

I've tried both of the firewire cables I have with the same result

 

I chatted with Apple support for 2 hours last night when they came to the conclusion that they cannot be bothered to answer questions about such an old iPod. 

 

I've ordered a new firewire cable from amazon, hoping that that will fix my problem, but I'm starting to lose hope.   Is there any third party software that I can manage my music with?

iPod classic, OS X Yosemite (10.10.3)

Posted on Apr 11, 2015 6:12 PM

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Q: 2G iPod not recognized by iTunes

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  • by 10panxianshi,

    10panxianshi 10panxianshi Apr 25, 2015 10:57 AM in response to 10panxianshi
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    Apr 25, 2015 10:57 AM in response to 10panxianshi

    Just an update,  the new cable came and no luck getting it to work with itunes.  I'm starting to wonder if one of the firewire pins in the ipod itself is fried and thus keeping it from being recognized by iTunes.  this seems farfetched though because i am able to use the ipod as an external disk.