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Yosemite 10.10.3 cant restart, log out or shutdown

Restart, log out and shutdown stops with error:


loginwindow[66]: ERROR | -[SessionLogoutManager startLogout:logoutSubType:showConfirmationUI:countDownTime:useTALOption:logoutO ptions:] | Attempt to start a: Restart, AFTER a Restart was already past the point where logout can change types


Have to use power button to restart, really afraid about corruption of data/session and hate this workaround!


Installed fresh Yosemite 10.10.3 on my MacBook Pro Retina 15 mid 2014 - started to install programs and this error!


It doesn't happen only for Restart commands issued from the Apple menu though. It is also happening with Shutdown & Logout commands.

The Finder freezes and the menu bar & desktop icons disappear.

The Dock & Spotlight still works.


Finder can't be Force-quit/Relaunched. It totally ignores the command.

If you run any other app (using the Dock, Spotlight or Alfred) the menu bar of this app appears and so does the Apple menu along with it.

But re-issuing Restart, Shutdown or Logout commands using it, does absolutely nothing more than adding more loginwindow ERROR log entries in the Console.

These Console log entries are exactly as iMelekhov has posted above. They just say "Attempt to start a: Restart" or "Attempt to start a: Shutdown" or "Attempt to start a: Logout" respectively.


The only way to shutdown my computer (not that forcefully as the keyboard shortcuts do) is to use the Terminal.

sudo shutdown -r now

(-r for restart or -h for shutdown).


Also note that if you Apple menu -> Restart almost immediately after you login to the system, then it is working fine.

But if you start working and then try again after some time has passed the problem repeats.


Mavericks restarted fine.


Please, help!

MacBook Pro with Retina display, OS X Yosemite (10.10.3)

Posted on Apr 12, 2015 5:45 AM

Reply
11 replies

Apr 17, 2015 6:27 AM in response to emmanuelfrombruxelles

emmanuelfrombruxelles wrote:


I have had twice exactly the same problem and seems to be related to Finder.

So, I deleted com.apple.finder.plist file in user library/preferences and the problem has been temporarily solved. I'll see on my next shutdown if this still works.

I did not help - in a day it happened again...

other options? And please tell me about the result after😊

Apr 17, 2015 4:08 PM in response to georgefetcher

So! Here is a big instruction how to solve this problem!

User uploaded file Originally Posted by 123jezza


1) Make a copy of your "home" folder and name it whatever you like.
2) Create a new user
3) Right-click on the new user account (in system preferences, where you created it) and choose "advanced options"
4) Change the default location of the home directory to the one you made a copy of in step 15) Right click on the copy of your Home account. Click on "Get info".
6) Click on the padlock (bottom right) and enter your administrator password
7) Click on the "+" button (bottom left) and select the name of your new user account from the pop-up that appears
8) Click on the settings button (bottom centre) and select "Apply to enclosed items"
9) Finally select your user account from the same settings button and select "Make {new user} owner" (or select 'Read & Write' in permissions in front of your new user account (This will allow your new user account access to all the same settings/documents as the original user)
10) Reboot and login to your new user account.
(You'll be asked to re-enter iCloud passwords etc but other than that all worked fine for me.

THE NEXT STEP: need to correct some applications permissions from old user account that YOU (user) installed.

In some applications, their ( individual ) rights . For example a program that works directly with the file system (like utorrent, Vox, DropBox and etc.) adapts itself the right account - so the parameters Vox - gone owner of the file (now it is 'fetching...' - look at the screenshot .


User uploaded file


11) Just need to download Permissions Reset.app from MacUpdate - http://www.macupdate.com/app/mac/317...missions-reset


12) Open Permissions Reset.app

13) Drag 'Applications' folder into Permissions Reset.app


User uploaded file


14) Push the button 'Reset' - and wait for 15-40 minutes (depending on the speed of the hard disk and the number of programs installed in the system) - when it will be ready - program's window will be active


15) Yep, just for this step we recovered USER applications permissions (like utorrent, Vox, DropBox and etc.)

BUT!!! we corrupted system's application like notepad or itunes permissions

Look at screenshot! First screenshot is about what we did and the secound is about how it was before Permissions Reset.app


User uploaded fileUser uploaded file


16) How to revert changes to system's applications and files from applications folder?

17) Just open 'Disk Utility' from applications/utilities/

18) select your hard drive (by default it is 'Macintosh HD') - and select 'Repair Disk Permissions'

19) Wait for 10-60 minutes while your system's applications permissions will be corrected to default (depending on the speed of the hard disk and the number of programs installed in the system)


User uploaded file


20) That's all! Youк programs are ready to work at new user account! System's applications permissions are correct by default + you will not see 'fetching...' owner in application installed by yourself from old user account

Good Luck!!!

Apr 17, 2015 8:17 PM in response to georgefetcher

Egads that's drastic. Try running Disk Utility and repairing any errors, first. It seems to have worked for me.


  1. Restart your Mac, and hold ⌘R while it starts up. This will put your computer in recovery mode.
  2. Choose Disk Utility when a list of options comes up.
  3. Select your startup disk and click Verify. If it finds errors, click Repair Disk.
  4. Also try repairing permissions.

Apr 17, 2015 10:35 PM in response to davextreme

I do agree with davextreme that this new user account solution is too drastic. However, so far, I haven't yet found any solution. The delete com.apple.finder.plist solution doesn't work with the time.

I'm feeling there is a bug when some external disk(s) are connected. Either shared servers, either NAS, either USB drives. Not sure, however.

I also repaired permissions, repaired disk (thru the disk utility), reset smc, reset pram ... In short, so far, everything possible without having to go for more drastic solutions that could create more problems than something else with the time.

Apr 18, 2015 5:08 AM in response to davextreme

davextreme wrote:


Egads that's drastic. Try running Disk Utility and repairing any errors, first. It seems to have worked for me.


  1. Restart your Mac, and hold ⌘R while it starts up. This will put your computer in recovery mode.
  2. Choose Disk Utility when a list of options comes up.
  3. Select your startup disk and click Verify. If it finds errors, click Repair Disk.
  4. Also try repairing permissions.

I tried, but it does not work for me. Problem gone when i created a new user account

Yosemite 10.10.3 cant restart, log out or shutdown

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