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I have 2 iPhones 6Plus's both fully updated. I have enabled them both to use iCloud Photo Library. One has synced up nicely, the other has not pulled any photos down from the cloud and says that it has 2,373 items to upload. Any ideas what could be preventing it? I have tried toggling iCloud Photo Library off and on with no success. Any thoughts would be appreciated. Thanks.
iPhone 6 Plus, iOS 8.3, iCloud Photo Library
I have iPhone 6 and what worked for me is all I needed to do it is turn off the option of uploading your pictures to iCloud and wait until it's fully off then turn it back on ,that's it so try and see if it works for you
I have now figured out a fix that has worked for me, I had 72 photos waiting to be uploaded to iCloud (which weren't real photos as I deleted them off my phone already) which took up 10gb of storage on my 32gb iPhone 7. I researched for about an hour and then thought to sign out of iCloud (on my phone) and signing back in which fixed the glitch and now I have 10gb of storage back.
Hope this works for you, as it did for me.
I'm happy that worked for you. However, I don't see how one can "sign out" of iCloud without triggering the message that photos and videos not downloaded will be removed from the phone. I tried to sign out of iCloud on my Mac and received the same message that all documents stored in iCloud will be removed from the computer. Do they reappear once you sign back in?
Another thing that could help
If your photos are mostly in you iphone, and you don't want to restore icloud settings on the iphone because will lose most, restore them on photos app icloud settings (command+,) this started to uploading things on my photo app of mac
Same problem, no solution and Apple isn't helping with their faulty software.
I've been experiencing this issue as well. My only work around is to make sure my 6 plus is plugged in and on my WiFi. I then open up the iOS photo app on both my phone and iPad. This seems to jump start the process and all photos on the phone sync up nicely. This is definitely a glitch because when I scroll all the way to the bottom of my image collection in photo app on the phone it always has to re-upload several thousand images before getting my most recent pics. up to iCloud. However, this is not as bad as it sounds and typically takes about 5-10mins for complete. Hope this helps.
Hi ogr1868,
After speaking to Apple with exactly the same issue the solution (at least for me) seems to be to reset your NETWORK SETTINGS on the device. After the device restarts (following the settings reset) the iCloud Photo Library upload/download springs into action. I hope this solves your issue!
We have tried this several times to no avail. Seems to be stuck on a video not a picture for 3 days. not sure how to work around this.
You may not like this solution, but it's the last thing that the apple care support could offer.
Let's say you have a bunch of photos stuck on syncing...
I hope this helps, it helped me at least!
Same thing here.
iPhone 6 with iOS 8.3, new photos not uploading or downloading. I have tried to turn off iCloud photo library all together, erased all pictures and then turned it on again.
It worked for a while, but when I took new pictures with iPhone it got stuck again: it just keeps saying pictures uploading/downloading.
I also have an iPad mini connected to the same Wifi network working properly, also tried reseting network settings to no avail.
Truly frustrating, not an apple experience at all.....
sampan: not to ruin it for you, but also went through this process - it does fix the problem at first (iCloud library will sync to your phone), but once you start taking new photos or adding them on photos mac it will get stuck again....
The service is still in beta and seems to have a lot of 'small' issues.
There have been reported issues of seemingly stalled uploads, but those uploads actually just duplicated a single file 1000's of times on the Apple server. This breaks your sync and as far as I know this issue hasn't been fully resolved yet.
I would expect issues like this to be a beta bug, but as there is no way to troubleshoot the matter, we will probably never know until it fixes itself magically.
It does seem like a beta service 🙂
The thing is, it is not. With the launch of Photos for Mac, iCloud Photo Library officially got out of beta, and this is pretty low for even for a 1.0 product.
I am a big apple fan, but this simply does not "just work"...
I'm sure we'll get there!
Ah yes, you're right. They've removed all the beta signage. Still, this problem clearly has been carried over as it was already present in the beta phase.
In general this service is quite poor: there is no way to configure the service so you can optimize space on your iOS devices. Instead it just throws all your video/photos on all devices, even if the device will run out of space.
This clearly needs a lot more work.
Glad it's not just me and my iPhone with this problem.
I've spent hours resetting network settings, switching on and off the Photo Library, signing in and out of iCloud, deleting photos ..... Nothing seems to work. It's so frustrating. I guess I'll just have to manually download photos from my iPhone to my Mac. Not the advertised Apple experience.
iPhone not uploading photos to iCloud Photo Library. Why?
