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Q: cant install itunes and ipad disabled
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Apr 15, 2015 9:27 AMby norm123,Hi tracyipad115,
You will have to use iTunes to restore your son’s iPad to get passed the passcode issue. Now you have two options to get you where you want to be. The first is using another computer if you have access to one. The other would be taking a look at the article below to walk you through some troubleshooting option to get iTunes to install properly. Let me know if this helps or need further assistance.
If you can't install or update iTunes for Windows
https://support.apple.com/en-us/HT201668
Take it easy,
-Norm G.
