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Music won't sync to ipod 5th gen

I bought a 5th generation ipod touch. Songs do not sync. I can get some songs on the device through the cloud service, but not all. On my old 4th gen ipod, songs synced automatically, and still do. I'm not sure if the problem is the device, itunes, or both. Advice?

iPod touch (5th generation), iOS 8.3

Posted on Apr 12, 2015 11:13 AM

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Question marked as Best reply

Posted on Apr 12, 2015 1:25 PM

What exactly happens when you try to sync?

Does iTunes see the iPod?

Was the iPod previous synced to another iTunes library/computer?

Have you successfully synced from this iTunes library/computer before?

If so have you done anything like update iTunes on the computer since it last successfully synced?

Do the songs play in iTunes?

Does any media now sync to the iPod?

Do you have the right boxes checked to sync?

iTunes: Syncing media content to iOS devices and iPod

Try syncing using the manual method

Managing content manually on iPhone, iPad, and iPod


Last, backup the iPod to iTunes and restore from that backup

2 replies
Question marked as Best reply

Apr 12, 2015 1:25 PM in response to robertinseoul

What exactly happens when you try to sync?

Does iTunes see the iPod?

Was the iPod previous synced to another iTunes library/computer?

Have you successfully synced from this iTunes library/computer before?

If so have you done anything like update iTunes on the computer since it last successfully synced?

Do the songs play in iTunes?

Does any media now sync to the iPod?

Do you have the right boxes checked to sync?

iTunes: Syncing media content to iOS devices and iPod

Try syncing using the manual method

Managing content manually on iPhone, iPad, and iPod


Last, backup the iPod to iTunes and restore from that backup

Music won't sync to ipod 5th gen

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