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Mail Will Not Open

443 Views 8 Replies Latest reply: Oct 21, 2006 8:12 PM by Tamara Lyke RSS
Tamara Lyke Calculating status...
Currently Being Moderated
Oct 20, 2006 7:57 AM
I keep clicking on the Mail icon but nothing is happening. When I look below it on the dock the little arrow is there to indicate that the program is open but when I click on it nothing happens. NO spinning wheel, it doesn't pop open nothing. When I go to Force Quit mail is listed but it's not listed as not responding.
Powerbook G4 17 inch, Mac OS X (10.4.7)
  • Ernie Stamper Level 8 Level 8 (37,445 points)
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    Oct 20, 2006 8:01 AM (in response to Tamara Lyke)
    Tamara,

    When you click on the Icon in the Dock, what is seen in the upper left side, in the Menubar, beside the Apple Icon? What Application name?

    Are you on 10.4.7, or have you updated but not changed your Profile?

    Ernie
    PowerMac G5 Dual 2.5, iBook, and QS G4 867, Mac OS X (10.4.8)
  • Chris Harwood Level 4 Level 4 (1,335 points)
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    Oct 20, 2006 8:07 AM (in response to Tamara Lyke)
    Hi Tamara

    I would drag the icon from dock

    Open Force Quit - Select Mail and click on the Force Quit button

    Close all applications and do a Restart

    Try starting Mail from the Application folder direct

    If it works then drag it to the dock to put the icon back

    Chris
    iMac 20" Intel Core Duo 2MB RAM, Mac OS X (10.4.8), G3 600 iBook 640MB OS X (10.2.8) Lacie d2 60GB & 250GB Firewire Windows XP
  • andyBall_uk Level 6 Level 6 (17,470 points)
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    Oct 20, 2006 9:32 AM (in response to Tamara Lyke)
    Hi Tamara

    Mirroragent is the thing that synchronises your mac with idisk - you'd normally see this message about it not quitting if your mac is in the process of syncing.

    If you've given it long enough to complete it's task & it still won't force quit, then the only way to stop the process might be be to open Activity Monitor - highlight the mirroragent process & click the Quit Process button, then choose force quit.
  • Chris Harwood Level 4 Level 4 (1,335 points)
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    Oct 20, 2006 9:43 AM (in response to Tamara Lyke)
    I tried restarting but it keeps saying mirroragent
    will not quit and go to apple icon and hit force quit
    only when i click on the blue apple nothing happens.


    Just to be clear the drop down menu under the blue apple does not appear is that correct?

    Also if you click and hold the icon in the dock do you see a menu?

    What is going on here? Have I broken my computer?
    Also I had been having problems with Mail earlier and
    in a previous post someone suggested I delete
    com.apple.mail.plist. Which I have done? Was this a

    bad idea? If I restore that will Mail work again?


    No the preferences list should have been remade when Mail started again it would need setting to your requirements but not cause this problem

    How much can you do with the machine are other apps working and can you quit them OK

    Chris
    iMac 20" Intel Core Duo 2MB RAM, Mac OS X (10.4.8), G3 600 iBook 640MB OS X (10.2.8) Lacie d2 60GB & 250GB Firewire Windows XP
  • DavidI Calculating status...
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    Oct 20, 2006 5:36 PM (in response to Tamara Lyke)
    Hello everyone - never used this before so I don't know quite where it will arrive - BUT, HELP - my Mail program just will not load - I press the icon in the sidebar and it just hops and that's it! I hold the menue open and click 'open' and the same, just one frustrating hop. I did notice yesterday something odd - some mail in had one subject, and then when I opened it, it was the content from another sender. Have updated to 10.4.8 in the last week. My summary comment as simply 'aaaaaaaaarrrrrrggggghhhhhhh!!!!!' - and I have so much in various mailboxes which I need to access on a regular basis.

    Any ideas for a new boy who is somewhat challenged tech-wise????

    Thanks

    DavidI
    IMacG5, Mac OS X (10.4.8)

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