Otto Parts
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Q: Bluetooth issues with my magic mouse?

Having some mouse connection issues...

 

I've tried 3 different Magic Mice,

and ALL are having the same issue with my MacBook Pro. (Yosemite 10.10.2)

 

Its as if there is a delay or lag in the signal, so the mouse glitches and hesitates,

making it extremely difficult (and frustrating) to perform simple tasks.

 

Does anyone have a similar experience or know of a fix?

 

Thanks!

 

Otto

MacBook Pro, OS X Yosemite (10.10.2), Magic Mouse

Posted on Apr 12, 2015 11:01 AM

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Q: Bluetooth issues with my magic mouse?

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  • Helpful answers

  • by Barry Hemphill,

    Barry Hemphill Barry Hemphill Apr 13, 2015 1:28 PM in response to Otto Parts
    Level 8 (38,153 points)
    Peripherals
    Apr 13, 2015 1:28 PM in response to Otto Parts

    Do you have other devices nearby (cordless phone, for example)?

     

    Barry

  • by Otto Parts,

    Otto Parts Otto Parts Apr 13, 2015 1:46 PM in response to Barry Hemphill
    Level 1 (0 points)
    Apr 13, 2015 1:46 PM in response to Barry Hemphill

    Thanks Barry,

     

    No not really... only my iPhone, and its not really connecting to anything via Bluetooth.

    The only other bluetooth in very close proximity is my wireless keyboard.

    (There are also other Apple wireless mice and keyboards in the office..)

     

    Could the other Apple products (especially my wireless keyboard) be causing this?

    I ask because I've since found that I only have this issue when I'm plugged in at the office – not at home,

    and at home I'm hooked up to a wire connected Apple keyboard.

     

    There are Bluetooth phones in the office, not near me... maybe they are causing it?

    Kind of odd though, because its only happening on my Macbook Pro, not the other Macs.

     

    Could there be something wrong with my Bluetooth hardware?

     

     

    Any advice or thoughts would be greatly appreciated.

     

    Otto

  • by Barry Hemphill,Helpful

    Barry Hemphill Barry Hemphill Apr 13, 2015 2:19 PM in response to Otto Parts
    Level 8 (38,153 points)
    Peripherals
    Apr 13, 2015 2:19 PM in response to Otto Parts

    Anything is possible , but I doubt if other BT devices would cause a problem.

     

    The only thing I can think of to suggest is to reset both the PRAM and SMC on your MacBook Pro.

     

    Barry

  • by Otto Parts,

    Otto Parts Otto Parts Apr 13, 2015 2:20 PM in response to Barry Hemphill
    Level 1 (0 points)
    Apr 13, 2015 2:20 PM in response to Barry Hemphill

    Thanks again Barry, I'll give it a shot and report back to the community if I have some success.

  • by Brett L,

    Brett L Brett L Apr 15, 2015 11:22 AM in response to Otto Parts
    Community Specialists
    Apr 15, 2015 11:22 AM in response to Otto Parts

    Hey Otto,

     

    It sounds like you are having a very frustrating issue with your MacBook Pro not responding to your Magic Mouse promptly. I would suggest that you troubleshoot using the steps in this article - 

     

    Troubleshooting wireless mouse and keyboard issues - Apple Support

     

    Start with the section titled Keyboard or mouse intermittently stops responding and then go on to Mouse does not track as expected (jittery, jumpy, slow, fast).

     

    Thanks for using Apple Support Communities.

     

    Happy computing,

     

    Brett L