HT201444: If you see error 9, 4005, 4013, or 4014 when you restore your iOS device

Learn about If you see error 9, 4005, 4013, or 4014 when you restore your iOS device
paranoid67

Q: im trying to reset my phone but i get a error 4005..can someone help me????

how do i restore error 4005

Posted on Apr 12, 2015 1:58 PM

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Q: im trying to reset my phone but i get a error 4005..can someone help me????

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  • by modular747,

    modular747 modular747 Apr 12, 2015 2:05 PM in response to paranoid67
    Level 6 (19,329 points)
    iPad
    Apr 12, 2015 2:05 PM in response to paranoid67

    iOS: Restore errors 4005, 4013, and 4014

    When you try to update or restore your iPhone, iPad, or iPod touch, you may see one of these messages in iTunes.

    You may see one of these messages if the device unexpectedly disconnects during the update or restore or iTunes couldn't tell the device to go to the restore state.

    • The iPhone [device name] could not be restored. An unknown error occurred (4005).
    • The iPhone [device name] could not be restored. An unknown error occurred (4013).
    • The iPhone [device name] could not be restored. An unknown error occurred (4014).

    Try these steps to resolve the issue:

    1. Install the latest version of iTunes.
    2. Restart your computer.
    3. Make sure your computer is up to date. If an update requires a restart, check for updates again after you restart.
    4. Restore using another USB cable.
    5. Restore your device on another computer.

    If you continue to see error 4005, 4013, or 4014 when you restore your device, contact Apple for support.