Mid-2012 Macbook Pro really slow, battery drains quickly

Question

Level 1

5 points

Mid-2012 Macbook Pro really slow, battery drains quickly

Hello there,

I received my MacBook Pro this Christmas and Ive been having problems with it ever since. One of my main problems is that it's incredibly slow: it takes ages for it to open a program, sometimes when I click on an icon eg. Chrome it dimply doesnt even seem to react. When I shut down and switch it on again it sometimes wont let me type me password only after long minutes, and sometimes even the simple process of copy and paste takes ages. The battery drains very quickly but also charged quickly. I think it cant even last 3 hours...

Here is the result after I ran EtreCheck, maybe it tells someone something. Thank you very much in advance for helping me.

Problem description:

Mac very slow

EtreCheck version: 2.1.5 (108)

Report generated 12 April 2015 18:34:16 BST

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Click the [Adware] links for help removing adware.

Hardware Information: ℹ️

MacBook Pro (13-inch, Mid 2012) (Verified)

MacBook Pro - model: MacBookPro9,2

1 2.5 GHz Intel Core i5 CPU: 2-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1600 MHz ok

BANK 1/DIMM0

2 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n

Video Information: ℹ️

Intel HD Graphics 4000

Color LCD 1280 x 800

System Software: ℹ️

OS X 10.10.1 (14B25) - Uptime: 17 days 21:19:5

Disk Information: ℹ️

APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 498.88 GB (462.61 GB free)

Core Storage: disk0s2 499.25 GB Online

HL-DT-ST DVDRW GS41N

USB Information: ℹ️

Apple Inc. FaceTime HD Camera (Built-in)

samsung SM-G386F

Apple Computer, Inc. IR Receiver

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus

Gatekeeper: ℹ️

Mac App Store and identified developers

Problem System Launch Agents: ℹ️

[killed] com.apple.CallHistoryPluginHelper.plist

[killed] com.apple.CallHistorySyncHelper.plist

[killed] com.apple.cmfsyncagent.plist

[killed] com.apple.EscrowSecurityAlert.plist

[killed] com.apple.Maps.pushdaemon.plist

[killed] com.apple.rcd.plist

[killed] com.apple.recentsd.plist

[killed] com.apple.spindump_agent.plist

[killed] com.apple.telephonyutilities.callservicesd.plist

9 processes killed due to memory pressure

Problem System Launch Daemons: ℹ️

[killed] com.apple.AssetCacheLocatorService.plist

[killed] com.apple.ctkd.plist

[killed] com.apple.emond.aslmanager.plist

[killed] com.apple.installd.plist

[killed] com.apple.nehelper.plist

[killed] com.apple.nsurlsessiond.plist

[killed] com.apple.periodic-monthly.plist

[killed] com.apple.periodic-weekly.plist

[killed] com.apple.softwareupdate_download_service.plist

[killed] com.apple.wdhelper.plist

10 processes killed due to memory pressure

Launch Daemons: ℹ️

[loaded] com.microsoft.office.licensing.helper.plist [Support]

User Launch Agents: ℹ️

[loaded] com.google.keystone.agent.plist [Support]

User Login Items: ℹ️

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

360 Internet Security for Mac UNKNOWN (missing value)

uTorrent Application (/Applications/uTorrent.app)

Internet Plug-ins: ℹ️

Default Browser: Version: 600 - SDK 10.10

QuickTime Plugin: Version: 7.7.3

SharePointBrowserPlugin: Version: 14.1.0 [Support]

User internet Plug-ins: ℹ️

Picasa: Version: 1.0 - SDK 10.6 [Support]

Safari Extensions: ℹ️

Searchme [Installed] Adware! [Remove]

3rd Party Preference Panes: ℹ️

None

Time Machine: ℹ️

Time Machine not configured!

Top Processes by CPU: ℹ️

4% Google Chrome

3% WindowServer

1% launchd

0% hidd

0% opendirectoryd

Top Processes by Memory: ℹ️

193 MB Google Chrome

164 MB Google Chrome Helper

120 MB Microsoft PowerPoint

107 MB Microsoft Word

99 MB iTunes

Virtual Memory Information: ℹ️

92 MB Free RAM

1.81 GB Active RAM

1.41 GB Inactive RAM

844 MB Wired RAM

124.82 GB Page-ins

3.51 GB Page-outs

MacBook Pro (13-inch Mid 2012), OS X Yosemite (10.10.1)

Posted on Apr 12, 2015 3:24 PM

Reply

Answer 1

Best reply

lllaass

Level 10

210,417 points

Apr 12, 2015 3:49 PM in response to flrflr

Try resetting the SMC and PRAM

Intel-based Macs: Resetting the System Management Controller (SMC)

Upgrade the memory. 4 GB is not enough

This is the Mac Pro desktop forum. I requested your post be moved to the MacBook Pro laptop forum.

Reply

Answer 2

flrflr Author

Level 1

5 points

Apr 12, 2015 3:50 PM in response to lllaass

I'm really sorry, I didnt pay much attention when I chose the category. Thank you for letting me know.

Reply

Answer 3

lllaass

Level 10

210,417 points

Apr 12, 2015 3:58 PM in response to flrflr

Also uninstall uTorrent and 360 internet security

Reply

Answer 4

Linc Davis

Level 10

209,547 points

Apr 12, 2015 6:44 PM in response to flrflr

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen.

Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.

Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.

Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

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