Apple Event: May 7th at 7 am PT
I have a MacBook Pro, purchased new in 2011 that recently decided to run extremely slow. I have plenty of storage space, and haven't done anything recently that would warrant this frustrating change! Any advice would be extremely helpful! Please and thank you!
Processor 2 GHz Intel Core i7
Memory 8 GB 1333 MHz DDR3
Graphics Intel HD Graphics 3000 512 MB
Software Mac OS X Lion 10.7.5 (11G63)
MacBook Pro
Check the article below, and post back with results of the test.
When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
Thank you for the quick response, these were my results.
EtreCheck version: 2.1.8 (121)
Report generated April 13, 2015 12:30:48 AM CDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Click the [Adware! - Remove] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (15-inch, Early 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,2
1 2 GHz Intel Core i7 CPU: 4-core
8 GB RAM
BANK 0/DIMM0
4 GB DDR3 1333 MHz ok
BANK 1/DIMM0
4 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
AMD Radeon HD 6490M - VRAM: 256 MB
Color LCD 1440 x 900
Intel HD Graphics 3000 - VRAM: 512 MB
System Software: ℹ️
Mac OS X 10.7.5 (11G63) - Time since boot: 4 days 2:19:53
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
disk0s1 (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (380.72 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-8A8 disk1 : (8.44 GB)
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple, Inc. MacBook Pro
Configuration files: ℹ️
/etc/hosts - Count: 29
Adware: ℹ️
Geneio [Adware! - Remove]
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.wacom.kext.pentablet (5.2.4) [Click for support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.CS5ServiceManager.plist [Click for support]
[running] com.wacom.pentablet.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.1
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
WacomNetscape: Version: 1.1.1-1 [Click for support]
SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
WacomSafari: Version: 1.1.1-1 [Click for support]
Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Safari Extensions: ℹ️
avast! WebRep
3rd Party Preference Panes: ℹ️
PenTablet [Click for support]
Flash Player [Click for support]
Growl [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
24% iTunes
16% Finder
13% com.apple.qtkitserver
6% WindowServer
5% quicklookd
Top Processes by Memory: ℹ️
206 MB Google Chrome
148 MB Google Chrome Helper
137 MB iTunes
137 MB mds
74 MB Finder
Virtual Memory Information: ℹ️
4.78 GB Free RAM
2.17 GB Active RAM
500 MB Inactive RAM
1.13 GB Wired RAM
6.12 GB Page-ins
0 B Page-outs
1. Safari > Preferences > Extensions
Turn those off and relaunch Safari.
Turn those on one by one and test.
2. Safari > Preferences > Search > Search Engine :
Select your preferred search engine.
3. Use free AdwareMedic to remove adware
http://www.adwaremedic.com/index.php
Install , open, and run it by clicking “Scan for Adware” button to remove adware.
Once done, quit AdwareMedic.
or
Remove the adware manually by following the “HowTo” from Apple.
http://support.apple.com/en-us/HT203987
4. Remove Avast:
http://apple-macintoshsupport.blogspot.com/2012/07/how-do-i-uninstall-avast-free -antivirus.html
My computer just started running slow.
