Scanning problems and forwarding documents

Question

Scanning problems and forwarding documents

Scanning any documents not working . I used to have scanner icon in dock. After upgrade to new software Yosemite all problems started.HELP

Posted on Apr 12, 2015 6:04 PM

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Answer 1

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my ginger

Level 5

4,904 points

Apr 13, 2015 10:33 AM in response to jrsheatingandair60

Depends on what scanner you are using and if it is supported in yosemite. Sometimes you need to go to the mfg. website and find and updated driver. Have you tried to use Image Capture?

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Answer 2

Apr 13, 2015 4:28 PM in response to my ginger

Thanks for help,i tried dowloaded updated driver also but i think may be this 2 year old HP all in one is not supported in yosemite.

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Answer 3

my ginger

Level 5

4,904 points

Apr 14, 2015 7:33 AM in response to jrsheatingandair60

Is this a printer scanner combo all in one? When you go to about this mac/systems/usb does it show up? With it only being two years old. It would seem that there should be a way to make it work. What model is it?

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