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How on earth do I send photos via the new "Photos" application???

I'm using a new iMac. Very fast cable connection (Comcast). The newest software on all Apple products I own (10.10.3 and iOS 8.3). I do not need to update any software.


Now, with that said, I am so incredibly frustrated. How do I email photos using the "Photos" app like we always have with "iPhoto"??


To clarify, I am selecting three simple photos to email to a friend. I have all 3 selected, and then I click on that box (I don't know the official name of the box, but it's the square thing with an arrow pointing up out of it). When I click on that box, *THAT* is where I should see an option to email. But I don't. This is what I see instead:


iCloud Photo Sharing

Messages

AirDrop

Facebook

Flickr

More

None of those options are what I want----I want to EMAIL someone. So I click on "More". Clicking on "More" launches a System Preferences menu for "Extensions". Huh???? Wow am I confused. Anyway, so I sit here staring at the "Extensions" box, and I do see my email program in there (Outlook---I do NOT use Mail). Outlook is "greyed out" and is not clickable. But I do see that Outlook does indeed have a check mark next to it already.


Folks, at this point I am so lost and frustrated I'm ready to scream. I've been a heavy Apple user since 1985. That's THIRTY YEARS! I've never used a PC---ever. I have been Mac all the way, through all of their ups and downs. And it's so frustrating to me that a user like me can not figure out something that SHOULD be incredibly easy.


I would sure appreciate some help so that I can just email photos from "Photos" just like we've always done with iPhoto.


(PS: Yes, I know that I can drag photos out of Photos and plop them down onto the Desktop. Then I can create a new email, and click "attach", and bring those emails into the email. However: 1) That's too clumsy and way too many steps, and 2) It does not allow us to choose from small/medium/large/actual size. I also discovered that I can't even click and drag a photo out of Photos and into an email. It just bounces back. Super, super frustrating!!!!). Thanks for any assistance.

iMac with Retina 5K display, OS X Yosemite (10.10.1)

Posted on Apr 12, 2015 9:01 PM

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84 replies

Apr 16, 2015 8:17 PM in response to smitty195

Hi Smitty,


All I've managed to discover, after hours of effort, is this: I normally use MS Office 11 for Mac's Outlook application for all my emails. I see the Outlook "O" icon on the System Preferences > Extensions > "Share Menu" list, which has the checkbox marked, but is grayed out (as previously mentioned). In Photos, if right-click on a photo, or use the Share icon at the top of the Photos window, I see the following choices: iCloud Photo Sharing, Messages, AirDrop, Set Desktop Picture, and More... If I select "More...", the System Preferences > Extensions > "Share Menu" list, which has the checkbox marked pops up, i.e., right back to square 1. Oddly though, I have been able to select a Photos picture, then go to the Share icon or right-click the option, then select the "Messages" option, and can successfully attach and send a picture(s) successfully using the Messages application. Hmmmm ...


Next, I decided to open my old Mac "Mail" application. I had used it on a few occasions in the past, so the account info (server addresses, etc) was all there ready to use. I opened Mail > Preferences, and on the General tab, switched the "Default email reader" option in the drop-down field from "Microsoft Outlook" to (Mac) "Mail". I closed the Mail application and opened Photos, selected a picture to send, and now, when I right-click and pic the "Share" option, or if I click on the Share icon at the top of the Photos app's window, I see the following choices: iCloud Photo Sharing, Mail, Messages, AirDrop, Set Desktop Picture, and More... Clicking on more opens the Share Menu to the Extensions window with "Mail" replacing "Outlook", however, the checkbox for Mail is still checked and grayed out.


With "Mail" now showing in the extension window, I selected a photo, then chose the Share option of "Mail". Surprisingly, the Mac Mail application opened, and a new message was created, with the picture embedded in the body of the message. This was some measure of progress, so I decided to see if changing the Mail applications preferences from Rich Text Format to Plain Text would make the shared Photos picture be added to the Mail message as a standard attachment, rather than as an embedded picture -- alas, I couldn't get that to work at all. So if you were trying to attach a half dozen photos to an email, they would all be serially added as photos in the Mail message's body. Not cool. We still have the option to drag pictures out of Photos to the desktop and then add them from the Mail (or Outlook) application as standard attachments, but depending on the pictures' file sizes, you can end up with hefty-sized emails. So much better in iPhoto when you shared pictures and could specify the size/quality of the pictures to minimize message size.


Bottom line for now is that it appears that Mac Mail can be used to send photos from Photos (word play there), but with the limitations mentioned above. But as an Outlook user, I much prefer the functionality that I'm accustomed to having with the Office 2011 version of Outlook. I noted that even when I had both Mail and Outlook running simultaneously, the Send/Receive functionality of Outlook behaved normally as I sent and received test messages to myself. Of course, I had set Mail's preferences to only "Check for new messages" manually. I suppose I could live with this setup where I send pictures from Photos using Mail, and do everything else from Outlook, but that's got some real drawbacks as noted. What really needs to be happened is to have Outlook (or Photos, or both) updated to ensure the Share Photos to Outlook email functionality works exactly as it did in iPhoto. Ironically, just before I installed the new OS X 10.3.3 this afternoon, I got a 365-ish Mb Microsoft download of the latest version of Office 2011. I have no idea if it was the 10.3.3 Photos or MS Office download that "broke" the "Share" functionality that we had with iPhoto and Outlook, but here's hoping it gets fixed ASAP.

Apr 16, 2015 8:55 PM in response to LYKUNO

One last update! I don't have Mac Mail setup on my MacBook Pro, that I frequently use for sending photos via email. So here's what I found to be fairly easy to do, using the current iterations of Photos and Outlook. Open Photos and select the picture(s) that you want to send. Once they're selected, go to the Photos > File drop-down menu, then select the "Export" option. I use the first option: "Export n Photos..." (or use the indicated Shift+Command+E" keyboard shortcut).


In the resulting window, select the options for the photos: Photo Kind selections are JPEG, TIFF or PNG. Then select the Quality options (Low, Medium, High, Maximum), and Size (Small, Medium, Large, Full Size, Custom). These options can help limit the size of the resulting photo files you'll be attaching to your email message. Then pick the appropriate "Info' and "File Naming" options, and click the "Export" button. Decide where you want to export the file(s) to -- I typically just use the Desktop as a temporary repository for the photos, but use whatever works best for you. Now all you have to do is to open Outlook, create a new message, and attach your exported photos. Pretty simple solution and ensures the photos you're sharing are attached in an appropriate size and quality and as standard attachments rather than being embedded in the message body. I may just start using this procedure instead of waiting for a fix from Apple and/or Microsoft. Hopefully the steps above make sense and work for everyone who wants to use Outlook with Photos.

Apr 17, 2015 12:10 AM in response to LYKUNO

Hello again, LYKUNO,


First of all, I need to clarify something because I am SO STUPID!! I use an iMac and a MacBook Pro. For some reason, "Keychain Access" logged me in under one account, and it also logged me in on a different account when i switched to my MacBoo Pro. So I just wanted to explain why you are seeing responses from "12L195" and/or "smitty195"----we are one in the same. I should have seen that earlier---sorry!


As to your checking on this, WOW, thanks for spending so much time on everything!!! And thanks for the "Export" option---I hadn't thought of that. But in the end, isn't it kind of silly that we have to do all of those steps and jump through all of those hoops just to do something that should be really simple??


Ugh...Okay, it's way past my bedtime and I'm falling asleep here so I've got to go. I hope AppleCare can shed some light on this tomorrow.


Thanks again, and take care.


Andy

Jun 6, 2015 7:13 AM in response to LarryHN

I too have the same problem, only with Air Mail 2. This is an email client downloaded from the App Store which I have been using since version one. My problem is the same as everyone else's, the only way to send a picture by email from Photo seems to be by making Apple Mail the default email client. This is doubly frustrating for me because Air Mail Share and Air Mail Composer do appear in my sharing options drop down menu but selecting share opens a blank email with no attachments and composer does nothing at all. Both of these options also appear in the System Preferences window but like Lykuno's example of Outlook Air Mail share and Air Mail Composer are ticked but unselectable.

In the past if I wished to send an image from iPhoto by email the Apple Mail app would open giving me the option to change the file size and send even though Mail was not the default email client or it could be sent direct from iPhoto.

Since Photos can send via Apple Mail I would have thought an email client downloaded from the App Store would have been compatible as well. Obviously I'm missing something but i can find no advice online to date. I have registered a query with the developer of Air Mail and hope to get some answers there.

If so i will post my outcome here in case it may be of help to others.

Jun 6, 2015 6:05 PM in response to Yer_Man

Thanks Terence, originally, not working at all but since repairing permissions and changing iPhoto preferences to email share from iPhoto (instead of Apple Mail) it now does what you suggest. It does not offer to resize the image though like Mail used to. I will need to get someone to check the size of the received image, unless you know? I can't find any settings in preferences to set the size of jpeg's sent by email as attachments but I tried sending one to my wife and it sent quite quickly. Either way this is a lot better than nothing and I don't often send images by email, just a few older relatives using pc's, no photo sharing, no Face Book etc.

Thanks again,

Rod

Jun 7, 2015 7:35 AM in response to 12L195

I too have just spent over an hour trying to attach a photo to an email. Exported to my desktop in the end and sent from there. Final straw fro me so after purchasing 4 iPads, 1 iPhone and my 2011 Mac Pro it is time to go back to a Windows based laptop. My last year has been **** using a Mac product. My iPad 1 is only used as a radio alarm clock (cannot even open a newspaper without it cashing) I am on my third iPad mini cover. Mac pro takes 20 minutes to open safari on a good day. I purchased an iPod on line with engraving for my wife's birthday, when received it would not work. Took back to the Apple store in Bristol who told me I should have made an appointment to return the goods and they were too busy to check it out. After over an hour of discussion , they did confirm it faulty and replaced it FOC. This forum appears to be the only avenue for Mac support, I have had enough!

Jun 8, 2015 12:17 AM in response to Community User

Dear ToonGeorge you sure sound like you've been having a hard time, I can hear the frustration from here but if you are suggesting you would have had less trouble with a PC I'm afraid I would have to disagree. For starters you don't need to export an image in iPhoto or Photos to the desktop you can just drag an drop it there. Secondly like me I assume you still have iPhoto sharing an image via iPhoto is a doddle and it still gives you the resizing options. My issue was with Airmail but as stated that is now fixed.

You do realise your 2011 MBP is now four and a half years old, have you tried repairing Permissions, running Verify Disc in Disk Utility or checking for Adware with say Adware Medic, do you use Ad Blocker or Ghostery on your browser. How much spare storage do you have on your hard drive? It needs 10 to 20% of free storage to work properly.

The iPad 1 is even older than your MBP so since it will not support iOS 8 it is a bit outdated but the same rules and issues as for the MBP apply.

As for the iPad purchased on line perhaps you were unlucky but you can hardly blame the product for covers wearing out.

The bottom line is the life expectancy of these hardware devices is about 5 years and a certain amount of maintenance is required to get there and even more beyond that.

My advice is to tackle the issues one at a time either on this forum or another (this is not the only one) eg http://www.mac-forums.com/ and fix your issues as they occur if you think you would do better with a PC you are welcome to try but given the amount of iHardware you own you are bound to strike some problems at least with apple products you can fix them yourself.

How on earth do I send photos via the new "Photos" application???

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