Bad call quality after ios 8.3 upgrade

After the new IOS 8.3 update my Call quality has worsened by a lot.


The sound is crackeled and distorted as if the volume is too high.

Before the update the sound quality was perfect.


I have tested this in areas with perfect a reception/signal.

iPhone 6, iOS 8.3, null

Posted on Apr 13, 2015 1:36 AM

Reply
71 replies

Apr 30, 2015 8:47 AM in response to Imperiu5

I have upgraded to the ios 8.4 beta 2 and the volume problem has not been fixed there either. Since I am getting an apple watch I cannot downgrade to 8.2. I still don't think it is hardware but thinking about returning to apple store. I've tried every single post across the web to try to fix it.....


Also, I do not think it is carriers. The sound is great on headphones. Also it happens with voicemail.

May 18, 2015 12:01 PM in response to motahir

I found this on another forum , someone honest


Here is my solution:


For Sprint users: Settings > Turn OFF Enable LTE > Reboot Phone >> Start up your phone and go back to Settings > Turn ON Enable LTE >

Reboot your phone. Should solve the problem.

Other carriers such as AT&T have an additional step in their settings, so try this: Settings > Enable LTE > Select Off > Reboot Phone >>

Start up your phone and go back to Settings > Enable LTE > Select Voice & Data > Reboot your phone.


If that extra step does not help you guys that have AT&T, you can go back to Settings > Enable LTE > Select Data Only > Reboot your phone.

(No need to switch back your settings)


I hope this helps you guys out..

Jun 3, 2015 12:44 AM in response to Imperiu5

my company had same issues, we bought 17 iphone6 16GB, first 2 people had the call problem then 5 then 10 now all users who upgraded to 8.3 are facing call quality issue...


its June 2015 already and still not fixed


cmon Apple... my company plans to return the 17 iphone6 and get them S6...


bad business Apple *thumbsdown*

Jun 7, 2015 2:21 AM in response to Imperiu5

I am very disappointed in Apple and my iphone 6. It worked well until I did not always updated to ios 8.3 and after the audio of calls began to croak.

I thought it was the phone so it led by Apple Turin Italy and took me around telling me it was normal. So I sold the phone from despair and I bought another. Surprise after update ios 8.3 dinuovo crackled with calls. So I replaced 4 two originated by the establishment of Pegatron and two Foxcoon and all 4 updating to ios 8.3 croaked supporting the speaker to your ear while phoning. many Italians year reported on google this problem after updating to ios 8.3, but Apple does not say anything. But not about all the iphone 6 because that's my boy and updated it does not and it was purchased in September 2014.

Now I ask you if you have iphone 6 or 6 plus updated to ios 8.3 tested well calls and if you also notice that the sound crackles a bit please report it to Apple to resolve the problem! thank you all.

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Bad call quality after ios 8.3 upgrade

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