apple id gets disabled when trying to use it or itunes

Apple ipad air ios 8.3


apple id gets disabled when trying to use it or itunes

iPad Air, iOS 8.3

Posted on Apr 13, 2015 1:29 AM

Reply
1 reply

Apr 13, 2015 8:34 AM in response to sarah-mojacar

You might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'

You might then need to log out of your account on your iPad by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it.

(Is that what you are currently doing to re-enable and use the account ?)

If that doesn't fix it then contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

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apple id gets disabled when trying to use it or itunes

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