HT201559: Restart your iPhone, iPad, or iPod touch
Learn about Restart your iPhone, iPad, or iPod touch
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Helpful answers
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Apr 13, 2015 8:34 AM in response to sarah-mojacarby King_Penguin,You might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on your iPad by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it.
(Is that what you are currently doing to re-enable and use the account ?)
If that doesn't fix it then contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page