My Macbook pro is running slow
Hi,
My 2 years Mac is sundly running slow, I am not sure why.
Could it be the new Operating System?
There is 120 GB free storage
What can it be?
What do I need to look for
Many thanks 😕
MacBook Pro
Hi,
My 2 years Mac is sundly running slow, I am not sure why.
Could it be the new Operating System?
There is 120 GB free storage
What can it be?
What do I need to look for
Many thanks 😕
MacBook Pro
Check the article below, and post back with results of the test.
When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
sbaker99Apr 14, 2015 7:02 PM Re: Macbook is running slow and getting hot at times
Re: Macbook is running slow and getting hot at timesin response to Linc Davis
My macbook recently started running slow and has also been getting hot/warm at times. I have performed the etrecheck download and posted the reults. Any help would be greatly appreciated. Thanks in advance.
Problem description:
running a scan to see how my computer is
EtreCheck version: 2.1.8 (121)
Report generated April 14, 2015 at 9:47:48 PM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
MacBook Pro (13-inch, Early 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 133
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
OS X 10.10.2 (14C109) - Time since boot: 12 days 6:3:9
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 318.84 GB (304.99 GB free)
Core Storage: disk0s2 319.21 GB Online
MATSHITADVD-R UJ-898
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Apple Inc. thunderbolt_bus
Mac App Store and identified developers
Problem System Launch Daemons: ℹ️
[failed] com.apple.loginwindow.LFVTracer.plist [Click for details]
[loaded] com.adobe.fpsaud.plist [Click for support]
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 600 - SDK 10.10
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine not configured!
24% WindowServer
10% Safari
3% hidd
1% com.apple.WebKit.Networking
0% com.apple.WebKit.Plugin.64
112 MB Safari
77 MB com.apple.WebKit.WebContent
47 MB WindowServer
39 MB com.apple.WebKit.Plugin.64
34 MB com.apple.WebKit.Networking
Virtual Memory Information: ℹ️
159 MB Free RAM
1.11 GB Active RAM
1.10 GB Inactive RAM
1.11 GB Wired RAM
7.61 GB Page-ins
495 MB Page-outs
Can you help me out with my report
Problem description:
Ssystem’s become so slow
EtreCheck version: 2.1.8 (121)
Report generated 15 de abril de 2015 22:05:30 GMT-5
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
6 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 817
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.9.5 (13F1077) - Time since boot: 0:23:46
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
disk1s2 (disk0s2) / : 499.25 GB (86.88 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/hosts - Count: 2
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.devguru.driver.SamsungComposite (1.4.26 - SDK 10.6) [Click for support]
[not loaded] com.driver.JRDMassStorageDriver32 (1.0.0) [Click for support]
[not loaded] com.driver.JRDMassStorageDriver64 (1.0.0) [Click for support]
[not loaded] com.driver.JRDUSBModemData32 (1.0.1) [Click for support]
[not loaded] com.driver.JRDUSBModemData64 (4.0.8 - SDK 10.6) [Click for support]
[not loaded] com.jrdcom.driver.JRDECMControlDriver32 (1) [Click for support]
[not loaded] com.jrdcom.driver.JRDECMControlDriver64 (1) [Click for support]
[not loaded] com.jrdcom.driver.JRDECMDataDriver32 (1) [Click for support]
[not loaded] com.jrdcom.driver.JRDECMDataDriver64 (1) [Click for support]
[not loaded] com.jrdcom.driver.JRDUSBCDC32 (1 - SDK 10.5) [Click for support]
[not loaded] com.jrdcom.driver.JRDUSBCDC64 (1 - SDK 10.6) [Click for support]
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.4.26 - SDK 10.6) [Click for support]
[not loaded] com.devguru.driver.SamsungACMData (1.4.26 - SDK 10.6) [Click for support]
[not loaded] com.devguru.driver.SamsungMTP (1.4.26 - SDK 10.5) [Click for support]
[not loaded] com.devguru.driver.SamsungSerial (1.4.26 - SDK 10.6) [Click for support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.cisco.anyconnect.gui.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[not loaded] com.teamviewer.teamviewer.plist [Click for support]
[not loaded] com.teamviewer.teamviewer_desktop.plist [Click for support]
[running] com.yourcompany.Maincontroller.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[running] com.cisco.anyconnect.ciscod.plist [Click for support]
[running] com.cisco.anyconnect.vpnagentd.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[not loaded] com.teamviewer.teamviewer_service.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.microsoft.LaunchAgent.SyncServicesAgent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Aplicación (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Aplicación (/Applications/Dropbox.app)
VMware Fusion Start Menu Aplicación (/Applications/VMware Fusion.app/Contents/Library/VMware Fusion Start Menu.app)
Google Chrome Aplicación Hidden (/Applications/Google Chrome.app)
KiesAgent Aplicación Hidden (/Applications/Kies.app/Contents/MacOS/KiesAgent.app)
fuspredownloader Aplicación Hidden (/Users/[redacted]/Library/Application Support/.FUS/fuspredownloader.app)
Internet Plug-ins: ℹ️
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 31 Check version
3rd Party Preference Panes: ℹ️
Java [Click for support]
Time Machine: ℹ️
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
disk1s2: Disk size: 499.25 GB Disk used: 412.37 GB
Destinations:
TimeMachineBackup [Network]
Total size: 3.85 TB
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Excellent
Backup size 3.85 TB > (Disk size 499.25 GB X 3)
Top Processes by CPU: ℹ️
15% Google Chrome
9% WindowServer
1% sysmond
0% hidd
0% Activity Monitor
Top Processes by Memory: ℹ️
232 MB Google Chrome
219 MB Finder
174 MB ocspd
168 MB com.apple.WebKit.WebContent
142 MB mds_stores
Virtual Memory Information: ℹ️
1.93 GB Free RAM
2.78 GB Active RAM
914 MB Inactive RAM
816 MB Wired RAM
842 MB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Apr 15, 2015, 09:33:05 PM Self test - passed
Apr 14, 2015, 10:17:13 PM /Users/[redacted]/Library/Logs/DiagnosticReports/AdobeAcrobat_2015-04-14-221713 _[redacted].crash
Hello,
Hère is a copy of some messages I get Linc Davis.
20/04/2015 19:01:48,407 nsurlstoraged[4083]: Error: stepSQLStatement:toCompletionWithRetry - stepping returned unhandled result=11, DB=/Users/brigittebachecongi/Library/Caches/com.apple.Safari/Cache.db
20/04/2015 19:01:57,129 nsurlstoraged[4083]: Error: stepSQLStatement:toCompletionWithRetry - stepping returned unhandled result=11, DB=/Users/brigittebachecongi/Library/Caches/com.apple.Safari/Cache.db
20/04/2015 19:01:57,129 nsurlstoraged[4083]: Error: stepSQLStatement:toCompletionWithRetry - stepping returned unhandled result=11, DB=/Users/brigittebachecongi/Library/Caches/com.apple.Safari/Cache.db
20/04/2015 19:01:57,130 nsurlstoraged[4083]: Error: stepSQLStatement:toCompletionWithRetry - stepping returned unhandled result=11, DB=/Users/brigittebachecongi/Library/Caches/com.apple.Safari/Cache.db
20/04/2015 19:01:57,130 nsurlstoraged[4083]: Error: stepSQLStatement:toCompletionWithRetry - stepping returned unhandled result=11, DB=/Users/brigittebachecongi/Library/Caches/com.apple.Safari/Cache.db
20/04/2015 19:01:57,131 nsurlstoraged[4083]: Error: stepSQLStatement:toCompletionWithRetry - stepping returned unhandled result=11, DB=/Users/brigittebachecongi/Library/Caches/com.apple.Safari/Cache.db
20/04/2015 19:01:57,131 nsurlstoraged[4083]: Error: stepSQLStatement:toCompletionWithRetry - stepping returned unhandled result=11, DB=/Users/brigittebachecongi/Library/Caches/com.apple.Safari/Cache.db
20/04/2015 19:01:57,131 nsurlstoraged[4083]: Error: stepSQLStatement:toCompletionWithRetry - stepping returned unhandled result=11, DB=/Users/brigittebachecongi/Library/Caches/com.apple.Safari/Cache.db
20/04/2015 19:13:23,277 nsurlstoraged[4083]: Error: stepSQLStatement:toCompletionWithRetry - stepping returned unhandled result=11, DB=/Users/brigittebachecongi/Library/Caches/com.apple.Safari/Cache.db
20/04/2015 19:14:23,784 discoveryd[50]: Basic Sockets SetDelegatePID() failed for PID[2996] errno[3] result[-1]
20/04/2015 19:14:30,432 DashboardClient[1648]: com.apple.widget.unitconverter: Currency
20/04/2015 19:14:38,125 discoveryd[50]: Basic Sockets SetDelegatePID() failed for PID[2996] errno[3] result[-1]
20/04/2015 19:14:38,942 Safari[1198]: Failed to save record: <CKError 0x7fedc857d680: "Internal Error" (1/5001); "Fetched zone had no protection data: <CKRecordZone: 0x7fe165091150; zoneID=History:__defaultOwner__, capabilities=(Atomic,Sync)>">
Thanks for your help
Back up all data before proceeding.
Triple-click anywhere in the line below on this page to select it:
~/Library/Caches/com.apple.Safari
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Quit Safari if it's running. Move the selected item to the Trash. Relaunch the application and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
My Macbook pro is running slow