HT200197: Get help with audio, video, or power on Apple TV
Learn about Get help with audio, video, or power on Apple TV
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All replies
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Helpful answers
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Apr 13, 2015 2:30 PM in response to Boomer2339by vazandrew,★HelpfulWhat TV are you using (brand and model #)
Make sure HDMI cable is secure. Try a different cable and port. If possible try another TV
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Apr 13, 2015 12:21 PM in response to Boomer2339by Brian Cook4,Responses can only be as helpful as the details provided, and almost none were given here. What is giving you this error. What is not supported. What menu or feature were you using when you got this error?
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Apr 13, 2015 2:55 PM in response to vazandrewby Boomer2339,We tried all of the suggestions but when we first turn it on it comes up on the screen not supported. Maybe it just wore out. Thanks for your help
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Apr 13, 2015 3:53 PM in response to Boomer2339by vazandrew,It would be helpful to know what TV you're using. Did you test on another display?