Dropbox app crashes on Imac OS X 10.7.5. Tried uninstall, reinstall, repaired disk permissions, failed to fix the problem.

Question

Dropbox app crashes on Imac OS X 10.7.5. Tried uninstall, reinstall, repaired disk permissions, failed to fix the problem.

I've had dropbox for 4 years, no problem, Recently got "Cleanmymac" program, bad idea. Now Dropbox starts to open and fails. Tried all recommended "fixes", removed "Cleanmymac" with its uninstaller, removed "Saved State" folder for it, removed associated files in "Preferences", did repair disk permissions, uninstalled and reinstalled dropbox, same problem. Saw other people with the same problem, no definitive repair suggested. I have an Imac OS X 10.7.5. Help!

dropbox-OTHER, Mac OS X (10.7.5)

Posted on Apr 13, 2015 8:31 AM

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Answer 1

Apr 19, 2015 5:52 AM in response to Johnny Diamond

try this:

(run this in Terminal.app, replace <YOUR_DROPBOX_FOLDER>)

rm <YOUR_DROPBOX_FOLDER>/.dropbox.cache/dropbox-upgrade-3.4.3.tar.bz2
curl -L -o /tmp/Dropbox-darwin-update-3.2.9.tar.bz2 'https://www.dropbox.com/download?plat=mac&meta=1&build=3.2.9'
mv /Applications/Dropbox.app /Applications/Dropbox_backup.app
mkdir -p /Applications/Dropbox.app/Contents
tar -C /Applications/Dropbox.app/Contents -xjf /tmp/Dropbox-darwin-update-3.2.9.tar.bz2

chflags -R uchg /Applications/Dropbox.app

rm -r ~/Library/Application Support/Dropbox/Dropbox.app

chflag uchg ~//Library/Application Support/Dropbox

sudo dot_clean /Library/DropboxHelperTools

(system password might be asked after last command. Type Your password and press Enter. Letters of the password won't be displayed while typing)

some explanation, and future changes when more problems arise:

https://gist.github.com/peter-kolenic/7718b6d75a13c17effd0

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