Hi iv been trying to update my phone to the ios8.3 via the pc/itunes as i havnt enough storage to do it wirelesly. my trouble now is a box comes up saying"secure link to itunes store failed"

hi iv been trying to update my phone via itunes as i dont have enough storage to do it wirelessly, iv checked internet connection, updated itunes but now a box has appeared saying "secure link to itunes failed" any ideas anyone please :~/

iPhone 5s, iOS 8.3

Posted on Apr 13, 2015 8:05 AM

Reply
2 replies

Apr 16, 2015 9:12 AM in response to nickifromnk

Hello nickifromnk,


Welcome to the Apple Support Communities!


I understand that you are receiving an alert while trying to update your iPhone with iTunes on your computer. To begin troubleshooting this situation, I would recommend reading over and working through the information in the attached article.


iTunes: About the "A secure network connection could not be established" alert - Apple Support


Have a great day,

Joe

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Hi iv been trying to update my phone to the ios8.3 via the pc/itunes as i havnt enough storage to do it wirelesly. my trouble now is a box comes up saying"secure link to itunes store failed"

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.