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Q: I refunded an App but didn't get my money back

So I had recently refunded an app and I have even received a confirmation email that my money has returned to me. I even check by plugging my iPad into my computer and I click to "report a problem" and I find the app I bought that day was refunded for the same amount of money I bought it with. But I see in my iTunes account in my computer that my balance didn't change, and it also shows no difference in balance when I try to check it through my iPad. The app also remains in my iPad, as I was surprised it wasn't deleted and I'm afraid to delete it as I might do something wrong by doing so. Assistance please?

iPad 2, iOS 8.1.3

Posted on Apr 13, 2015 8:48 AM

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Q: I refunded an App but didn't get my money back

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