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Apr 16, 2015 9:13 AM in response to rs3278by joe_7399,Hi rs3278,
Welcome to the Apple Support Communities!
I understand that you are receiving an alert in Mail, but your email is still sending and receiving. In this situation, I would suggest working through the basic troubleshooting steps located in the attached article. Please let me know if the issue continues.
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
First, try these basic troubleshooting steps:
- To make sure that you're connected to the Internet, open Safari and go to www.apple.com.
- Log in to your email provider's website to make sure that the account is active and the password is correct.
- Make sure your settings are correct using Mail Settings Lookup.
- Restart your iOS device.
- Delete the affected email account from your device.
- Tap Settings > Mail, Contacts, Calendars.
- Tap the affected email account.
- Tap Delete Account.
- Add your account again.
Best regards,
Joe
