laxdefence5

Q: after 10.2 update- imported clips displaying black

I downloaded all updates for FCP, compressor, and system updates.  Currently running a brand new Mac Pro, 32GB RAM, dual GPUs, the whole 9 yards.  I am running my FCP library from a Caldigit 3 drive raid array, in raid 0.  After updating to 10.2, all of my camera clips show only black, no video, but i have audio.

 

There are no warnings at all in any of my projects or events, the clips are just black, with working audio.  I was successful in updating the libraries when i updated FCP to 10.2. The clips I have are recorded from a Panasonic AG-AC160, recorded AVCHD, 1080p24.  Any ideas?!

I can skim through audio, and the thumbnails appear for each clip in the events browser, but when i play them, All i get is audio, with a black screen in the viewer.  They were working fine yesterday, and the only thing I changed was the 10.2 update.  I'm stumped!

Mac Pro, OS X Yosemite (10.10.3), FCP 10.2

Posted on Apr 13, 2015 11:58 AM

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Q: after 10.2 update- imported clips displaying black

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  • by Video290,

    Video290 Video290 Apr 27, 2015 10:40 AM in response to laxdefence5
    Level 1 (0 points)
    Apr 27, 2015 10:40 AM in response to laxdefence5

    I shoot Panasonic (AVCHD) 1080/60i and all footage with that format was black.    All other GoPro and media created form jpg, etc. is fine.  Had to go back to OS and FCP versions before upgrade and create new libraries to continue working.  The old libraries, once upgraded, do not open on old FCP versions before 10.2.  Went to the Genius Bar at the nearest Apple store. they suggested to do this:

    Go to:

    Library/show package content/Updated Project/Render files/Delete "Thumbnail Media" folder.  It'll regenerate on relaunch and might solve the problem.

    I cannot try that because I went back to previous version of FCPX.  But if anyone wants...there is the suggestion.

  • by DeeJay SchmeeJay,

    DeeJay SchmeeJay DeeJay SchmeeJay Apr 27, 2015 3:43 PM in response to Video290
    Level 1 (10 points)
    Apr 27, 2015 3:43 PM in response to Video290

    I have a few suggestions for the genius bar

     

    Thanks for sharing their suggestion, Video290, but the genius bar would realise that's a ridiculous suggestion if they had read Apple Support's official response to the issues with AVCHD footage.

    Resolving Black Frames Issues with Panasonic AVCHD and Final Cut Pro X 10.2 - Apple Support

     

    Deleting thumbnail media doesn't make a scrap of difference.

  • by Mac-walter,

    Mac-walter Mac-walter May 5, 2015 7:53 AM in response to laxdefence5
    Level 1 (0 points)
    May 5, 2015 7:53 AM in response to laxdefence5

    April 22 I got a 2nd mail from Apple that they wanted more info about the affected media.

    Since then.. silent

     

    ..We're waiting more than 3 weeks now for a bugfix by Apple.

    Has anyone any news or rumor that it's coming soon?

     

     

  • by JBELL27,

    JBELL27 JBELL27 May 5, 2015 8:01 AM in response to Mac-walter
    Level 1 (0 points)
    May 5, 2015 8:01 AM in response to Mac-walter

    Same here. I got the follow-up email on 4-22 and nothing since.

  • by adriangonzal,

    adriangonzal adriangonzal May 7, 2015 7:11 PM in response to laxdefence5
    Level 1 (0 points)
    May 7, 2015 7:11 PM in response to laxdefence5

    Is there any new news on the Panasonic 1080P30 AVCHD and FCPX issue?  Apple... we really need a fix!

  • by DeeJay SchmeeJay,

    DeeJay SchmeeJay DeeJay SchmeeJay May 7, 2015 11:29 PM in response to adriangonzal
    Level 1 (10 points)
    May 7, 2015 11:29 PM in response to adriangonzal

    No news as far as I'm aware.

  • by adriangonzal,

    adriangonzal adriangonzal May 8, 2015 8:29 AM in response to DeeJay SchmeeJay
    Level 1 (0 points)
    May 8, 2015 8:29 AM in response to DeeJay SchmeeJay

    Haven't had time to read the full thread so I apologize if this has been covered... I started having issues with Panasonic AVCHD files before FCPX 10.2.  For a few months, starting around the time of the Yosemite, all the clips from Panasonic AVCHD footage that I re-wrapped to MOV outside of FCPX, would not play in QuickTime.  They played fine in QT7, VLC, etc. but QuickTime would show black clips with audio.  Yet, once I imported them into FCPX (versions before 10.2) everything worked fine.  Now at 10.2, like the rest here, nothing works short of transcoding.  So, I'm not convinced this is simply an FCPX issue.  Clearly something broke in 10.2, but QT couldn't play the clips for months before 10.2.

  • by thrillcat editorial,

    thrillcat editorial thrillcat editorial May 8, 2015 12:28 PM in response to laxdefence5
    Level 4 (3,840 points)
    May 8, 2015 12:28 PM in response to laxdefence5

    They obviously screwed something up in this update, which they appear to have admitted. If you look at "What's New in Version 10.2" they specifically list Panasonic AVC-Ultra codec family, and JVC H.264 Long GOP, which I'm guessing is the format of JVC camera that's also having the same issues.

     

    I've been using ClipWrap to archive all my footage, and today, after updating to 10.2, it creates black clips when I rewrap them in a Final Cut X format.

     

    Luckily for me I typically work in 1080p24 (HMC-150), but I just happened to do a shoot today for another office and they requested 1080p30. Hopefully they're not editing with FCP X 10.2, I guess. My 24p footage is working fine.

     

    Screen Shot 2015-05-08 at 2.19.21 PM.png

  • by Tom Wolsky,

    Tom Wolsky Tom Wolsky May 8, 2015 1:55 PM in response to thrillcat editorial
    Level 10 (118,222 points)
    Apple TV
    May 8, 2015 1:55 PM in response to thrillcat editorial

    Neither AVC Ultra nor JVC Long GOP have the problem. It's specific to Panasonic AVCHD 25p and 30p, formats that shoot field doubled video to create a progressive frame.

  • by DeeJay SchmeeJay,

    DeeJay SchmeeJay DeeJay SchmeeJay May 14, 2015 3:42 PM in response to Tom Wolsky
    Level 1 (10 points)
    May 14, 2015 3:42 PM in response to Tom Wolsky

    There will be a collective sigh of relief emitting into the atmosphere this morning from Panasonic AVCHD users.

    Go and download FCPX 10.2.1

    We're back in business!

  • by nother Old Tech,

    nother Old Tech nother Old Tech May 14, 2015 9:11 PM in response to DeeJay SchmeeJay
    Level 1 (12 points)
    May 14, 2015 9:11 PM in response to DeeJay SchmeeJay

    I just checked several of my older 1080 30p videos and all appears to be back and working properly.

    One large sigh of relief here.

     

    Thanks to Apple . . . so far at least.

  • by janfed,

    janfed janfed Jan 28, 2016 7:45 PM in response to Tom Wolsky
    Level 1 (0 points)
    Jan 28, 2016 7:45 PM in response to Tom Wolsky

    I have a group of editors working on MacBook pros...and this problem as been pervasive - black clips with audio only.

    We import from P2 cards, AVC-intra 50 and see this using Yosemite and now El Capitan...on version 10.2.2 (of final cut)...but previous versions as well.

    it's not all clips, all the time -but working in news and it's frustrating.

     

    sometimes we close FCP and reopen and clips are there, but that's rare.

     

    i have a short video I could send (had one of the photogs take a short vid)

     

    SIncerely,

    Jan Fedorenko

  • by janfed,

    janfed janfed Jan 28, 2016 9:47 PM in response to Tom Wolsky
    Level 1 (0 points)
    Jan 28, 2016 9:47 PM in response to Tom Wolsky

    black clip 10.2.2.png

  • by James Cude,

    James Cude James Cude Jan 29, 2016 10:40 AM in response to janfed
    Level 4 (1,424 points)
    Jan 29, 2016 10:40 AM in response to janfed

    if you're sure you're using fcpx 10.2.2, does it seem to happen with clips of a certain frame size or frame rate? if you can figure out what the black clips have in common, you should report it to apple at http://www.apple.com/feedback/finalcutpro.html. and for tips about how to send good feedback, check out http://www.fcpworks.com/submitting-better-fcpx-feedback-to-apple/

  • by chris_f,

    chris_f chris_f May 10, 2016 5:05 PM in response to James Cude
    Level 1 (4 points)
    May 10, 2016 5:05 PM in response to James Cude

    Solved for me.  I haven't read the entirety of this thread but had the problem when suddenly all my clips were black in both thumbnails and when played.  I manage my files in an external folder and when I did a reveal in finder, it took me to the video which played fine in every other program.  I fiddled around, searched online, and then did this:

     

    File>Delete Generated Library Files...  Selected everything, including optimized and proxy, deleted and BAM they all stopped being black.

     

    I don't know if this makes my situation a special case or not, but to fill in the picture I had two libraries accessing the same externally managed folder and media.  In the other library the clips were fine.  Not sure if that had anything to do with the problem or not.

     

    Hope this helps.

     

    Chris

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