unable to sync iphone 6 8.3 to itunes
Trying to backup my iPhone 6 and ipad to iTunes on my laptop after updating to 8.3 and unable to do so
iPhone 6, iOS 8.3
User profile for user:
brenden dv
User level:
Community Specialist
Hello bettyfromjuana diaz,
I apologize, I'm a bit unclear on the exact nature of the issue you are describing or what you are seeing. If you are having issues making a backup of your iPhone in iTunes, you may find the troubleshooting steps outlined in the following article helpful:
Get help making a backup in iTunes - Apple Support
(Note: Backing up is actually a distinct and slightly different thing than syncing your data)
Sincerely,
- Brenden