bettyfromjuana diaz

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Q: unable to sync iphone 6 8.3 to itunes

Trying to backup my iPhone 6 and ipad to iTunes on my laptop after updating to 8.3 and unable to do so

iPhone 6, iOS 8.3

Posted on Apr 13, 2015 1:56 PM

I have this question too

Q: unable to sync iphone 6 8.3 to itunes

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Helpful answers

by brenden dv,

brenden dv Apr 16, 2015 12:56 PM in response to bettyfromjuana diaz
Community Specialists

Apr 16, 2015 12:56 PM in response to bettyfromjuana diaz

Hello bettyfromjuana diaz,

I apologize, I'm a bit unclear on the exact nature of the issue you are describing or what you are seeing. If you are having issues making a backup of your iPhone in iTunes, you may find the troubleshooting steps outlined in the following article helpful:

Get help making a backup in iTunes - Apple Support
(Note: Backing up is actually a distinct and slightly different thing than syncing your data)

Sincerely,
- Brenden
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