spanoumaria

Q: share button

it does not work the share button when i try to send a web page from safari toolbar share button as message

Posted on Apr 13, 2015 12:56 PM

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Q: share button

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  • by Linc Davis,Helpful

    Linc Davis Linc Davis Apr 14, 2015 5:42 AM in response to spanoumaria
    Level 10 (208,037 points)
    Applications
    Apr 14, 2015 5:42 AM in response to spanoumaria

    Launch the Console application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad and start typing the name.

    The title of the Console window should be All Messages. If it isn't, select

              SYSTEM LOG QUERIES ▹ All Messages

    from the log list on the left. If you don't see that list, select

              View ▹ Show Log List

    from the menu bar at the top of the screen.

    Click the Clear Display icon in the toolbar. Then take the action that isn't working the way you expect. Select any lines that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

    Please don't indiscriminately dump thousands of lines from the log into this discussion.

    Please don't post screenshots of log messages—post the text.

    Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

  • by spanoumaria,

    spanoumaria spanoumaria Apr 14, 2015 5:42 AM in response to Linc Davis
    Level 1 (12 points)
    Apr 14, 2015 5:42 AM in response to Linc Davis

    4/14/15 3:37:54.470 PM pkd[271]: enabling pid=671 for plug-in com.apple.share.Messages.compose(329) 1688EA44-3E68-4B4C-9443-A4BB1DDE3538 /System/Library/PrivateFrameworks/ShareKit.framework/Versions/A/PlugIns/ShareMe ssages.appex

    4/14/15 3:37:54.505 PM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.

    4/14/15 3:37:54.577 PM ShareMessages[696]: Can't open input server /Library/InputManagers/CTLoader

    4/14/15 3:37:54.620 PM ShareMessages[696]: SACShieldWindowShowing:925: ERROR: NULL response

    4/14/15 3:37:54.655 PM sandboxd[262]: ([696]) ShareMessages(696) deny mach-lookup com.apple.logind

    4/14/15 3:38:04.618 PM Safari[671]: plugin com.apple.share.Messages.compose interrupted

    4/14/15 3:38:04.618 PM Safari[671]: error with remoteObjectProxyWithErrorHandler: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection from pid 696 was invalidated.) UserInfo=0x608000871000 {NSDebugDescription=The connection from pid 696 was invalidated.}

    4/14/15 3:38:04.624 PM com.apple.xpc.launchd[1]: (com.apple.share.Messages.compose[696]) Service exited due to signal: Killed: 9

  • by spanoumaria,

    spanoumaria spanoumaria Apr 14, 2015 6:01 AM in response to Linc Davis
    Level 1 (12 points)
    Apr 14, 2015 6:01 AM in response to Linc Davis

    thanks a lot

  • by Linc Davis,

    Linc Davis Linc Davis Apr 14, 2015 7:09 AM in response to spanoumaria
    Level 10 (208,037 points)
    Applications
    Apr 14, 2015 7:09 AM in response to spanoumaria

    You installed the "Conduit" malware. Please take the steps below to remove it.

    Triple-click the line below on this page to select it:

    ~/Library/Application Support/Conduit

    Copy the selected text to the Clipboard by pressing the key combination command-C. From the Finder menu bar, select

              Go Go to Folder…

    Paste into the box that opens (command-V), then press return. A Finder window should open with a folder named "Conduit" selected. If it does, delete the selected item.

    Repeat with these lines:

    ~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin /Applications/Toolbars

    You may be prompted for your login password. Next, copy this line:

    /Library

    Select Go to Folder… again and paste. Don't delete the Library folder. Delete only the following items inside it, if they exist.

              Application Support/Conduit

              InputManagers/CTLoader

              LaunchAgents/com.conduit.loader.agent.plist

              ScriptingAdditions/ct_scripting.osax

    Close the Finder windows you opened. Log out and log back in.

    From the Safari menu bar, select

              Safari Preferences... Extensions

    Remove any extensions with the word "Conduit" in the description, and any others you don't know you need. If in doubt, remove all of them.

  • by etresoft,

    etresoft etresoft Apr 14, 2015 7:18 AM in response to spanoumaria
    Level 7 (29,380 points)
    Apr 14, 2015 7:18 AM in response to spanoumaria

    People often have multiple types of adware installed. Download and run AdwareMedic to easily remove them all: http://www.adwaremedic.com/index.php

  • by spanoumaria,

    spanoumaria spanoumaria Apr 14, 2015 11:20 AM in response to Linc Davis
    Level 1 (12 points)
    Apr 14, 2015 11:20 AM in response to Linc Davis

    i did everything that you said but i didn't  find any file or folder with these names except one that included conduit in a file into the applications support folder which i deleted

    the result, after that i searched my extensions of safari and nothing i found , after restart mu air and safari was to work the share button very slow (after 15 seconds came the pop up window to send the message)

    although thank you very much and i am thankful but i think it is not only this

    any other thought?

    i resend the new situation from console:

    4/14/15 9:18:19.897 PM pkd[277]: enabling pid=213 for plug-in com.apple.share.Messages.compose(329) 1688EA44-3E68-4B4C-9443-A4BB1DDE3538 /System/Library/PrivateFrameworks/ShareKit.framework/Versions/A/PlugIns/ShareMe ssages.appex

    4/14/15 9:18:19.925 PM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.

    4/14/15 9:18:20.016 PM ShareMessages[524]: SACShieldWindowShowing:925: ERROR: NULL response

    4/14/15 9:18:20.040 PM sandboxd[272]: ([524]) ShareMessages(524) deny mach-lookup com.apple.logind

    4/14/15 9:18:30.015 PM Safari[213]: plugin com.apple.share.Messages.compose interrupted

    4/14/15 9:18:30.015 PM Safari[213]: error with remoteObjectProxyWithErrorHandler: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection from pid 524 was invalidated.) UserInfo=0x7fcd176b8430 {NSDebugDescription=The connection from pid 524 was invalidated.}

    4/14/15 9:18:30.021 PM com.apple.xpc.launchd[1]: (com.apple.share.Messages.compose[524]) Service exited due to signal: Killed: 9

    4/14/15 9:18:51.693 PM pkd[277]: enabling pid=213 for plug-in com.apple.share.Messages.compose(329) 1688EA44-3E68-4B4C-9443-A4BB1DDE3538 /System/Library/PrivateFrameworks/ShareKit.framework/Versions/A/PlugIns/ShareMe ssages.appex

    4/14/15 9:18:51.721 PM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.

    4/14/15 9:18:51.816 PM ShareMessages[525]: SACShieldWindowShowing:925: ERROR: NULL response

    4/14/15 9:18:51.836 PM sandboxd[272]: ([525]) ShareMessages(525) deny mach-lookup com.apple.logind

    4/14/15 9:19:12.028 PM WindowServer[137]: _CGXRemoveWindowFromWindowMovementGroup: Window not in group

    4/14/15 9:19:12.301 PM sandboxd[272]: ([525]) ShareMessages(525) deny mach-lookup com.apple.corerecents.recentsd

    4/14/15 9:19:12.537 PM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.

    4/14/15 9:19:12.745 PM logind[89]: -[SessionManager getClient:withRole:inAuditSession:]:241: ERROR: No session dictionary for audit session 100028

    4/14/15 9:19:12.746 PM logind[89]: _SMGetSessionAgent:73: ERROR: __SMGetClientForAuditSessionAgent failed 2

    4/14/15 9:19:12.746 PM IMRemoteURLConnectionAgent[526]: SACShieldWindowShowing:925: ERROR: NULL response

    4/14/15 9:19:34.619 PM ShareMessages[525]: Error in CoreDragRemoveTrackingHandler: -1856

    4/14/15 9:19:34.619 PM ShareMessages[525]: Error in CoreDragRemoveReceiveHandler: -1856

    4/14/15 9:19:34.695 PM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.

    4/14/15 9:19:34.698 PM identityservicesd[271]: <IMMacNotificationCenterManager: 0x7fb23ae21310>: Configuring notification center for identifier: com.apple.iChat   topics: (

        "com.apple.madrid"

    )

    4/14/15 9:19:34.708 PM identityservicesd[271]: <IMMacNotificationCenterManager: 0x7fb23ae21310>:    NC Disabled: NO

    4/14/15 9:19:34.716 PM identityservicesd[271]: <IMMacNotificationCenterManager: 0x7fb23ae21310>:   DND Enabled: NO

    4/14/15 9:19:34.716 PM identityservicesd[271]: <IMMacNotificationCenterManager: 0x7fb23ae21310>: Updating enabled: YES   (Topics: (

        "com.apple.madrid"

    ))

    4/14/15 9:19:34.727 PM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.

    4/14/15 9:19:34.759 PM com.apple.SecurityServer[75]: Session 100029 created

    4/14/15 9:19:35.054 PM logind[89]: -[SessionManager getClient:withRole:inAuditSession:]:241: ERROR: No session dictionary for audit session 100029

    4/14/15 9:19:35.054 PM logind[89]: _SMGetSessionAgent:73: ERROR: __SMGetClientForAuditSessionAgent failed 2

    4/14/15 9:19:35.055 PM IMRemoteURLConnectionAgent[528]: SACShieldWindowShowing:925: ERROR: NULL response

    4/14/15 9:19:36.526 PM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.

    4/14/15 9:19:38.510 PM soagent[255]: Can't allocate SOHelper <SOMessageHelper: 0x7f8a84fd13e0> inside com.apple.soagent

  • by Linc Davis,Helpful

    Linc Davis Linc Davis Apr 14, 2015 12:50 PM in response to spanoumaria
    Level 10 (208,037 points)
    Applications
    Apr 14, 2015 12:50 PM in response to spanoumaria

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.

    The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.

    Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.

    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.

    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

    3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.

    You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.

    In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.

    You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.

    Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.

    4. Here's a general summary of what you need to do, if you choose to proceed:

    ☞ Copy a particular line of text to the Clipboard.

    ☞ Paste into the window of another application.

    ☞ Wait for the test to run. It usually takes a few minutes.

    ☞ Paste the results, which will have been copied automatically, back into a reply on this page.

    These are not specific instructions; just an overview. The details are in parts 7 and 8 of this comment. The sequence is: copy, paste, wait, paste again. You don't need to copy a second time.

    5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.

    You may have started up in "safe" mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.

    6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.

    7. Load this linked web page (on the website "Pastebin.") The title of the page is "Diagnostic Test." Below the title is a text box headed by three small icons. The one on the right represents a clipboard. Click that icon to select the text, then copy it to the Clipboard on your computer by pressing the key combination command-C.

    If the text doesn't highlight when you click the icon, select it by triple-clicking anywhere inside the box. Don't select the whole page, just the text in the box.

    8. Launch the built-in Terminal application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad and start typing the name.

    Click anywhere in the Terminal window to activate it. Paste from the Clipboard into the window by pressing command-V, then press return. The text you pasted should vanish immediately.

    9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter

    exec bash

    and press return. Then paste the script again.

    10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.

    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.

    11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:

    [Process started]
            Part 1 of 8 done at … sec
            …
            Part 8 of 8 done at … sec
            The test results are on the Clipboard.
            Please close this window.
    [Process completed]

    The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.

    Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.

    12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.

    At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.

    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.

    13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.

    14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.

    ______________________________________________________________

    Copyright © 2014, 2015 by Linc Davis. As the sole author of this work (including the referenced "Diagnostic Test"), I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • by spanoumaria,

    spanoumaria spanoumaria Apr 14, 2015 12:50 PM in response to etresoft
    Level 1 (12 points)
    Apr 14, 2015 12:50 PM in response to etresoft

    thank you very much

  • by spanoumaria,

    spanoumaria spanoumaria Apr 17, 2015 1:12 PM in response to Linc Davis
    Level 1 (12 points)
    Apr 17, 2015 1:12 PM in response to Linc Davis

    Start time: 23:02:49 04/17/15

     

     

    Revision: 1311

     

     

    Model Identifier: MacBookAir6,2

    System Version: OS X 10.10.3 (14D136)

    Kernel Version: Darwin 14.3.0

    Time since boot: 12:43

     

     

    UID: 502

     

     

    System load

     

     

        combined level = Bad

        - battery level = Bad

     

     

    Energy (lifetime)

     

     

        WindowServer (UID 88): 26.63

        kernel_task (UID 0): 7.51

     

     

    Firewall: On

     

     

    DNS: 8.8.8.8 (static)

     

     

    Listeners

     

     

        kdc: kerberos

        launchd: afpovertcp

     

     

    Wi-Fi

     

     

        Security: WPA Personal

     

     

    System caches/logs

     

     

        5.0 GiB: /System/Library/Caches/com.apple.coresymbolicationd/data

     

     

    Diagnostic reports

     

     

        2015-03-23 mds crash

        2015-03-30 JavaAppLauncher hang

        2015-04-01 garcon crash

        2015-04-05 discoveryd crash

        2015-04-08 PluginProcess crash

        2015-04-14 Messages hang x2

        2015-04-14 PluginProcess crash x5

        2015-04-15 PluginProcess crash x3

        2015-04-15 com.apple.AmbientDisplayAgent crash

        2015-04-15 firefox hang

        2015-04-15 plugin-container crash x2

        2015-04-16 assetsd crash

        2015-04-16 com.apple.preferences.extensions.remoteservice crash x2

        2015-04-16 firefox hang x7

        2015-04-16 plugin-container crash x14

     

     

    HID errors: 35

     

     

    Kernel log

     

     

        Apr 15 23:46:32 PM notification timeout (pid 356, Seagate Storage )

        Apr 16 01:32:58 PM notification timeout (pid 356, Seagate Storage )

        Apr 16 08:10:27 SATA WARNING: IDENTIFY DEVICE checksum not implemented.

        Apr 16 08:11:02 utun_start: ifnet_disable_output returned error 12

        Apr 16 08:47:27 PM notification timeout (pid 332, Seagate Storage )

        Apr 16 08:47:57 PM notification timeout (pid 332, Seagate Storage )

        Apr 16 10:21:10 firefox (map: 0xffffff80303d7c30) triggered DYLD shared region unnest for map: 0xffffff80303d7c30, region 0x7fff83e00000->0x7fff84000000. While not abnormal for debuggers, this increases system memory footprint until the target exits.

        Apr 16 12:17:12 PM notification timeout (pid 332, Seagate Storage )

        Apr 17 01:10:40 hibernate_flush_memory() failed to finish - vm_page_compressor_count(44157)

        Apr 17 10:17:29 Limiting closed port RST response from 529 to 250 packets per second

        Apr 17 10:20:30 SATA WARNING: IDENTIFY DEVICE checksum not implemented.

        Apr 17 10:20:44 utun_start: ifnet_disable_output returned error 12

        Apr 17 10:25:07 firefox (map: 0xffffff8042273870) triggered DYLD shared region unnest for map: 0xffffff8042273870, region 0x7fff8c200000->0x7fff8c400000. While not abnormal for debuggers, this increases system memory footprint until the target exits.

        Apr 17 10:53:24 PM notification timeout (pid 375, Seagate Storage )

        Apr 17 12:14:32 PM notification timeout (pid 375, Seagate Storage )

        Apr 17 12:15:02 PM notification timeout (pid 375, Seagate Storage )

        Apr 17 14:13:49 REQUIRE_NO_ERR failure: 0xff02 - file: /SourceCache/IOBluetoothFamily_kexts/IOBluetoothFamily-4304.4.4/Core/Family/HCI /Transports/USB/IOBluetoothHostControllerUSBTransport/IOBluetoothHostControllerU SBTransport.cpp:2013

        Apr 17 14:14:10 BroadcomBluetoothHostControllerUSBTransport::setPowerState(0x6e9847e9d9f07ad, 2 -> 0) timed out after 56496 ms

        Apr 17 14:44:54 PM notification timeout (pid 83, blued)

        Apr 17 14:44:54 PM notification timeout (pid 83, blued)

        Apr 17 14:45:30 REQUIRE_NO_ERR failure: 0xff02 - file: /SourceCache/IOBluetoothFamily_kexts/IOBluetoothFamily-4304.4.4/Core/Family/HCI /Transports/USB/IOBluetoothHostControllerUSBTransport/IOBluetoothHostControllerU SBTransport.cpp:2013

        Apr 17 14:45:50 BroadcomBluetoothHostControllerUSBTransport::setPowerState(0x6e9847e9d9f07ad, 2 -> 0) timed out after 50510 ms

        Apr 17 18:21:30 **** [IOBluetoothHCIController][IgnoreUSBReset] -- BluetoothHCIBroadcomIgnoreUSBReset() failed -- result = 0x0010 (kBluetoothHCIErrorHostTimeout) -- 0x8000 ****

        Apr 17 18:21:30 REQUIRE_NO_ERR failure: 0x10 - file: /SourceCache/IOBluetoothFamily_kexts/IOBluetoothFamily-4304.4.4/Core/Family/HCI /Transports/USB/IOBluetoothHostControllerUSBTransport/IOBluetoothHostControllerU SBTransport.cpp:2013

        Apr 17 19:24:15 REQUIRE_NO_ERR failure: 0xff02 - file: /SourceCache/IOBluetoothFamily_kexts/IOBluetoothFamily-4304.4.4/Core/Family/HCI /Transports/USB/IOBluetoothHostControllerUSBTransport/IOBluetoothHostControllerU SBTransport.cpp:2013

     

     

    System log

     

     

        Apr 17 18:54:21 Google Chrome Helper: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

        Apr 17 18:54:21 Google Chrome Helper: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

        Apr 17 18:54:25 Google Chrome Helper: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

        Apr 17 18:54:25 Google Chrome Helper: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

        Apr 17 18:56:03 Google Chrome Helper: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

        Apr 17 18:56:03 Google Chrome Helper: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

        Apr 17 18:56:03 Google Chrome Helper: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

        Apr 17 18:56:03 Google Chrome Helper: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

        Apr 17 18:58:27 Google Chrome Helper: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

        Apr 17 18:58:27 Google Chrome Helper: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

        Apr 17 18:58:29 Google Chrome Helper: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

        Apr 17 18:58:29 Google Chrome Helper: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

        Apr 17 18:58:29 Google Chrome Helper: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

        Apr 17 18:58:29 Google Chrome Helper: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

        Apr 17 19:05:58 Google Chrome Helper: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

        Apr 17 19:05:58 Google Chrome Helper: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

        Apr 17 19:13:26 launchservicesd: Application App:"loginwindow" asn:0x0-1001 pid:92 refs=7 @ 0x7fc17b705c50 tried to be brought forward, but isn't in fPermittedFrontApps ( ( "LSApplication:0x0-0x7d07d pid=803 "ScreenSaverEngine"")), so denying. : LASSession.cp #1521 SetFrontApplication() q=LSSession 100005/0x186a5 queue

        Apr 17 19:13:26 launchservicesd: Application App:"loginwindow" asn:0x0-1001 pid:92 refs=8 @ 0x7fc17b705c50 tried to be brought forward, but isn't in fPermittedFrontApps ( ( "LSApplication:0x0-0x7d07d pid=803 "ScreenSaverEngine"")), so denying. : LASSession.cp #1521 SetFrontApplication() q=LSSession 100005/0x186a5 queue

        Apr 17 19:23:45 airportd: _handleLinkEvent: WiFi is not powered. Resetting state variables.

        Apr 17 22:12:21 racoon: ioctl(SIOCGIFAFLAG_IN6) failed:Can't assign requested address

        Apr 17 22:12:26 netbiosd: __net_helper_get_connection_block_invoke_3 could not connect to networkd

        Apr 17 22:14:05 AppleCameraAssistant: DeviceEventHandler: ISP_PowerOffCamera error: 0xe00002c0

        Apr 17 22:42:21 launchservicesd: Application App:"loginwindow" asn:0x0-1001 pid:92 refs=7 @ 0x7fc17b705c50 tried to be brought forward, but isn't in fPermittedFrontApps ( ( "LSApplication:0x0-0x8e08e pid=844 "ScreenSaverEngine"")), so denying. : LASSession.cp #1521 SetFrontApplication() q=LSSession 100005/0x186a5 queue

        Apr 17 22:42:21 launchservicesd: Application App:"loginwindow" asn:0x0-1001 pid:92 refs=8 @ 0x7fc17b705c50 tried to be brought forward, but isn't in fPermittedFrontApps ( ( "LSApplication:0x0-0x8e08e pid=844 "ScreenSaverEngine"")), so denying. : LASSession.cp #1521 SetFrontApplication() q=LSSession 100005/0x186a5 queue

        Apr 17 22:52:24 WindowServer: WSGetSurfaceInWindow : Invalid surface 1093686170 for window 972

     

     

    launchd log

     

     

        Apr 15 19:40:53 com.apple.xpc.launchd.user.502.100005.Aqua: Could not import service from caller: caller = otherbsd.207, service = com.fiplab.ConvertoHelper, error = 119: Service is disabled

        Apr 15 19:40:53 com.apple.xpc.launchd.user.502.100005.Aqua: Could not import service from caller: caller = otherbsd.207, service = com.apple.photostream-agent, error = 119: Service is disabled

        Apr 15 19:40:53 com.apple.xpc.launchd.user.502.100005.Aqua: Could not import service from caller: caller = otherbsd.207, service = com.voyagerapps.WeatherHelperFree, error = 119: Service is disabled

        Apr 15 19:40:53 com.apple.xpc.launchd.user.502.100005.Aqua: Could not import service from caller: caller = otherbsd.207, service = com.fiplab.MemoryCleanHelper, error = 119: Service is disabled

        Apr 15 19:40:53 com.apple.xpc.launchd.user.502.100005.Aqua: Could not import service from caller: caller = otherbsd.207, service = com.touchbyte.PhotoSyncHelper, error = 119: Service is disabled

        Apr 15 19:40:53 com.apple.xpc.launchd.user.502.100005.Aqua: Could not import service from caller: caller = otherbsd.207, service = com.adriangranados.WiFi-Notifications-Helper, error = 119: Service is disabled

        Apr 15 19:40:53 com.apple.xpc.launchd.user.502.100005.Aqua: Could not import service from caller: caller = otherbsd.207, service = com.bigwhiteplanet.wirelesssignalhelper, error = 119: Service is disabled

        Apr 16 08:10:33 com.apple.xpc.launchd.user.502.100005.Aqua: Could not import service from caller: caller = otherbsd.201, service = com.appgeneration.mytunerclassicalfreehelper, error = 119: Service is disabled

        Apr 16 08:10:33 com.apple.xpc.launchd.user.502.100005.Aqua: Could not import service from caller: caller = otherbsd.201, service = com.mint.networkStrength.helper, error = 119: Service is disabled

        Apr 16 08:10:33 com.apple.xpc.launchd.user.502.100005.Aqua: Could not import service from caller: caller = otherbsd.201, service = com.fiplab.ConvertoHelper, error = 119: Service is disabled

        Apr 16 08:10:33 com.apple.xpc.launchd.user.502.100005.Aqua: Could not import service from caller: caller = otherbsd.201, service = com.apple.photostream-agent, error = 119: Service is disabled

        Apr 16 08:10:33 com.apple.xpc.launchd.user.502.100005.Aqua: Could not import service from caller: caller = otherbsd.201, service = com.voyagerapps.WeatherHelperFree, error = 119: Service is disabled

        Apr 16 08:10:33 com.apple.xpc.launchd.user.502.100005.Aqua: Could not import service from caller: caller = otherbsd.201, service = com.fiplab.MemoryCleanHelper, error = 119: Service is disabled

        Apr 16 08:10:33 com.apple.xpc.launchd.user.502.100005.Aqua: Could not import service from caller: caller = otherbsd.201, service = com.touchbyte.PhotoSyncHelper, error = 119: Service is disabled

        Apr 16 08:10:33 com.apple.xpc.launchd.user.502.100005.Aqua: Could not import service from caller: caller = otherbsd.201, service = com.adriangranados.WiFi-Notifications-Helper, error = 119: Service is disabled

        Apr 16 08:10:33 com.apple.xpc.launchd.user.502.100005.Aqua: Could not import service from caller: caller = otherbsd.201, service = com.bigwhiteplanet.wirelesssignalhelper, error = 119: Service is disabled

        Apr 17 10:21:52 com.apple.xpc.launchd.user.502.100005.Aqua: Could not import service from caller: caller = otherbsd.221, service = com.apple.photostream-agent, error = 119: Service is disabled

        Apr 17 10:21:52 com.apple.xpc.launchd.user.502.100005.Aqua: Could not import service from caller: caller = otherbsd.221, service = com.fiplab.ConvertoHelper, error = 119: Service is disabled

        Apr 17 10:21:52 com.apple.xpc.launchd.user.502.100005.Aqua: Could not import service from caller: caller = otherbsd.221, service = com.voyagerapps.WeatherHelperFree, error = 119: Service is disabled

        Apr 17 10:21:52 com.apple.xpc.launchd.user.502.100005.Aqua: Could not import service from caller: caller = otherbsd.221, service = com.fiplab.MemoryCleanHelper, error = 119: Service is disabled

        Apr 17 10:21:52 com.apple.xpc.launchd.user.502.100005.Aqua: Could not import service from caller: caller = otherbsd.221, service = com.touchbyte.PhotoSyncHelper, error = 119: Service is disabled

        Apr 17 10:21:52 com.apple.xpc.launchd.user.502.100005.Aqua: Could not import service from caller: caller = otherbsd.221, service = com.appgeneration.mytunerclassicalfreehelper, error = 119: Service is disabled

        Apr 17 10:21:52 com.apple.xpc.launchd.user.502.100005.Aqua: Could not import service from caller: caller = otherbsd.221, service = com.bigwhiteplanet.wirelesssignalhelper, error = 119: Service is disabled

        Apr 17 10:21:52 com.apple.xpc.launchd.user.502.100005.Aqua: Could not import service from caller: caller = otherbsd.221, service = com.mint.networkStrength.helper, error = 119: Service is disabled

        Apr 17 10:21:52 com.apple.xpc.launchd.user.502.100005.Aqua: Could not import service from caller: caller = otherbsd.221, service = com.adriangranados.WiFi-Notifications-Helper, error = 119: Service is disabled

     

     

    Console log

     

     

        Apr 11 18:56:21 mbloginhelper: Property list invalid for format: 200 (property lists cannot contain NULL)

        Apr 14 16:55:53 Console:  Marker - Apr 14, 2015, 4:55:53 PM

        Apr 14 23:53:04 Console:  Marker - Apr 14, 2015, 11:53:04 PM

     

     

    System services loaded

     

     

        com.adobe.fpsaud

        com.apple.watchdogd

        com.microsoft.office.licensing.helper

        com.oracle.java.Helper-Tool

        com.oracle.java.JavaUpdateHelper

        org.macosforge.xquartz.privileged_startx

     

     

    System services disabled

     

     

        com.apple.mrt

     

     

    Login services loaded

     

     

        com.apple.mrt.uiagent

        com.facebook.videochat.NAME.updater

        com.hp.productresearch

        com.microsoft.SyncServicesAgent

        com.oracle.java.Java-Updater

        com.rockysandstudio.FreeMemory.FreeMemoryLaunchHelper

        com.rockysandstudio.Memory-Diag.Launch-Helper

        com.seagate.SeagateStorageGauge.plist

        org.macosforge.xquartz.startx

     

     

    Login services disabled

     

     

        com.genieo.completer.ltvbit

        com.genieo.completer.download

        com.apple.photostream-agent

        com.adriangranados.WiFi-Notifications-Helper

        com.genieo.completer.update

        com.bigwhiteplanet.wirelesssignalhelper

     

     

    User services disabled

     

     

        com.genieo.completer.ltvbit

        com.genieo.completer.download

        com.apple.photostream-agent

        com.adriangranados.WiFi-Notifications-Helper

        com.genieo.completer.update

        com.bigwhiteplanet.wirelesssignalhelper

     

     

    User login items

     

     

        iTunesHelper

        - /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app

        Mail

        - /Applications/Mail.app

        SpeechSynthesisServer

        - /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app

        uTorrent

        - missing value

        KiesAgent

        - /Applications/Kies.app/Contents/MacOS/KiesAgent.app

        fuspredownloader

        - /Users/USER/Library/Application Support/.FUS/fuspredownloader.app

     

     

    Safari extensions

     

     

        Adblock Plus

        - org.adblockplus.adblockplussafari

        Google Toolbar

        - com.bbshare.gtoolbar

        Translate

        - com.sidetree.Translate

     

     

    Firefox extensions

     

     

        QuickJava

        JavaScript Debugger

        Gijs Kruitbosch

        JavaScript Object Examiner

        anonymoX

        theChaoS

        Lightbeam for Firefox

        JavaScript Deobfuscator

        Translate This!

     

     

    iCloud errors

     

     

        cloudphotosd 517

        Photos 44

        comapple.CloudPhotosConfiguration 19

        Spotlight 13

        Finder 11

        Mail 5

        brctl 2

        bird 2

     

     

    Continuity errors

     

     

        lsuseractivityd 29

        sharingd 23

        AirDrop 1

     

     

    Restricted files: 1876

     

     

    Lockfiles: 32

     

     

    Contents of /Library/LaunchAgents/com.hp.productresearch.plist

        - mod date: Jan 16 15:29:07 2012

        - size (B): 479

        - checksum: 1866638499

     

     

        <?xml version="1.0" encoding="UTF-8"?>

        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

        <plist version="1.0">

        <dict>

        <key>Program</key>

        <string>/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app/Contents/MacOS/HP Product Research</string>

        <key>Label</key>

        <string>com.hp.productresearch</string>

        <key>LaunchOnlyOnce</key>

        <true/>

        <key>RunAtLoad</key>

        <true/>

        </dict>

        </plist>

     

     

    Contents of /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

        - mod date: Aug 12 06:05:01 2013

        - size (B): 104

        - checksum: 3819017389

     

     

        <?xml version="1.0" encoding="UTF-8"?>

        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

        <plist version="1.0">

        <dict>

        <key>Label</key>

        <string>com.oracle.java.Java-Updater</string>

        <key>ProgramArguments</key>

        <array>

        <string>/Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater</string>

        <string>-bgcheck</string>

        </array>

        <key>StandardErrorPath</key>

        <string>/dev/null</string>

        <key>StandardOutPath</key>

        <string>/dev/null</string>

        <key>StartCalendarInterval</key>

        <dict>

        <key>Hour</key>

        <integer>15</integer>

        <key>Minute</key>

        <integer>3</integer>

        <key>Weekday</key>

        <integer>1</integer>

        </dict>

        </dict>

     

     

        ...and 1 more line(s)

     

     

    Contents of /Library/LaunchAgents/com.seagate.SeagateStorageGauge.plist

        - mod date: Mar 10 18:38:47 2010

        - size (B): 880

        - checksum: 3262128215

     

     

        <?xml version="1.0" encoding="UTF-8"?>

        <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

        <!--

           com.seagate.SeagateStorageGauge.plist

           SeagateDiagnostics

           Created by John Brisbin on 3/10/10.

           Copyright 2010 Seagate Technologies LLC.. All rights reserved.

        -->

        <plist version="1.0">

        <dict>

        <key>KeepAlive</key>

        <true/>

        <key>Label</key>

        <string>com.seagate.SeagateStorageGauge.plist</string>

        <key>LimitLoadToSessionType</key>

        <string>Aqua</string>

        <key>OnDemand</key>

        <false/>

        <key>ProgramArguments</key>

        <array>

        <string>/Library/Application Support/Seagate/Seagate Storage Gauge.app/Contents/MacOS/Seagate Storage Gauge</string>

        <string>-doautolnch</string>

        <string>/Library/Application Support/Seagate/Seagate Storage Gauge.app</string>

        </array>

        <key>RunAtLoad</key>

     

     

        ...and 3 more line(s)

     

     

    Contents of /Library/LaunchAgents/org.macosforge.xquartz.startx.plist

        - mod date: May 17 09:34:13 2014

        - size (B): 721

        - checksum: 2451978492

     

     

        <?xml version="1.0" encoding="UTF-8"?>

        <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

        <plist version="1.0">

        <dict>

        <key>Label</key>

        <string>org.macosforge.xquartz.startx</string>

        <key>ProgramArguments</key>

        <array>

        <string>/opt/X11/lib/X11/xinit/launchd_startx</string>

        <string>/opt/X11/bin/startx</string>

        <string>--</string>

        <string>/opt/X11/bin/Xquartz</string>

        </array>

        <key>Sockets</key>

        <dict>

        <key>org.macosforge.xquartz:0</key>

        <dict>

        <key>SecureSocketWithKey</key>

        <string>DISPLAY</string>

        </dict>

        </dict>

        <key>ServiceIPC</key>

        <true/>

        <key>EnableTransactions</key>

        <true/>

     

     

        ...and 2 more line(s)

     

     

    Contents of /System/Library/LaunchDaemons/org.apache.httpd.plist

        - mod date: Apr 11 18:55:06 2015

        - size (B): 554

        - checksum: 3012644940

     

     

        <?xml version="1.0" encoding="UTF-8"?>

        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

        <plist version="1.0">

        <dict>

        <key>Disabled</key>

        <true/>

        <key>Label</key>

        <string>org.apache.httpd</string>

        <key>EnvironmentVariables</key>

        <dict>

        <key>XPC_SERVICES_UNAVAILABLE</key>

        <string>1</string>

        </dict>

        <key>ProgramArguments</key>

        <array>

        <string>/usr/sbin/httpd-wrapper</string>

        <string>-D</string>

        <string>FOREGROUND</string>

        </array>

        <key>OnDemand</key>

        <false/>

        </dict>

        </plist>

     

     

    Contents of /private/etc/ssh_config

        - mod date: Jun  9 10:46:27 2014

        - size (B): 3957

        - checksum: 2841432291

     

     

         Host *

           SendEnv LANG LC_*

        Host *

            XAuthLocation /opt/X11/bin/xauth

     

     

    Contents of Library/LaunchAgents/com.facebook.videochat.NAME.plist

        - mod date: Aug  9 08:45:43 2014

        - size (B): 808

        - checksum: 411010243

     

     

        <?xml version="1.0" encoding="UTF-8"?>

        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

        <plist version="1.0">

        <dict>

          <key>Label</key>

          <string>com.facebook.videochat.NAME.updater</string>

          <key>ProgramArguments</key>

          <array>

            <string>/usr/bin/java</string>

            <string>-cp</string>

            <string>/Users/USER/Library/Application Support/Facebook/video/3.1.0.522/FacebookUpdate.jar</string>

            <string>FacebookUpdate</string>

            <string>com.facebook.peep</string>

            <string>3.1.0.522</string>

          </array>

          <key>RunAtLoad</key>

          <true/>

          <key>StartInterval</key>

          <integer>10800</integer>

          <key>StandardErrorPath</key>

          <string>/dev/null</string>

          <key>StandardOutPath</key>

          <string>/dev/null</string>

        </dict>

        </plist>

     

     

    Contents of Library/LaunchAgents/com.microsoft.LaunchAgent.SyncServicesAgent.plist

        - mod date: Apr 17 10:22:00 2015

        - size (B): 484

        - checksum: 3051698494

     

     

        <?xml version="1.0" encoding="UTF-8"?>

        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

        <plist version="1.0">

        <dict>

        <key>KeepAlive</key>

        <false/>

        <key>Label</key>

        <string>com.microsoft.SyncServicesAgent</string>

        <key>OnDemand</key>

        <false/>

        <key>ProgramArguments</key>

        <array>

        <string>/Applications/Microsoft Office 2011/Office/SyncServicesAgent.app/Contents/MacOS/SyncServicesAgent</string>

        </array>

        </dict>

        </plist>

     

     

    Bad plists

     

     

        /Library/Preferences/com.gen.framework.plist

     

     

    App extensions

     

     

        com.rockysandstudio.Battery-Diag.Widget

        com.rockysandstudio.Memory-Diag.Widget

     

     

    Modifications

     

     

        file added: /Applications/Viber.app/Contents/MacOS/launcher.db

     

     

    Installations

     

     

        Battery Monitor: 4/17/15, 10:23 AM

        Java 7 Update 79: 4/15/15, 3:03 PM

        Memory Monitor: 4/15/15, 10:52 AM

        Java 8 Update 45: 4/15/15, 10:45 AM

        Adobe Flash Player: 4/15/15, 2:38 AM

     

     

    Elapsed time (sec): 500

  • by spanoumaria,

    spanoumaria spanoumaria Apr 17, 2015 1:15 PM in response to Linc Davis
    Level 1 (12 points)
    Apr 17, 2015 1:15 PM in response to Linc Davis

    Start time: 23:02:49 04/17/15

     

     

    Revision: 1311

     

     

    Model Identifier: MacBookAir6,2

    System Version: OS X 10.10.3 (14D136)

    Kernel Version: Darwin 14.3.0

    Time since boot: 12:43

     

     

    UID: 502

     

     

    System load

     

     

        combined level = Bad

        - battery level = Bad

     

     

    Energy (lifetime)

     

     

        WindowServer (UID 88): 26.63

        kernel_task (UID 0): 7.51

     

     

    Firewall: On

     

     

    DNS: 8.8.8.8 (static)

     

     

    Listeners

     

     

        kdc: kerberos

        launchd: afpovertcp

     

     

    Wi-Fi

     

     

        Security: WPA Personal

     

     

    System caches/logs

     

     

        5.0 GiB: /System/Library/Caches/com.apple.coresymbolicationd/data

     

     

    Diagnostic reports

     

     

        2015-03-23 mds crash

        2015-03-30 JavaAppLauncher hang

        2015-04-01 garcon crash

        2015-04-05 discoveryd crash

        2015-04-08 PluginProcess crash

        2015-04-14 Messages hang x2

        2015-04-14 PluginProcess crash x5

        2015-04-15 PluginProcess crash x3

        2015-04-15 com.apple.AmbientDisplayAgent crash

        2015-04-15 firefox hang

        2015-04-15 plugin-container crash x2

        2015-04-16 assetsd crash

        2015-04-16 com.apple.preferences.extensions.remoteservice crash x2

        2015-04-16 firefox hang x7

        2015-04-16 plugin-container crash x14

     

     

    HID errors: 35

     

     

    Kernel log

     

     

        Apr 15 23:46:32 PM notification timeout (pid 356, Seagate Storage )

        Apr 16 01:32:58 PM notification timeout (pid 356, Seagate Storage )

        Apr 16 08:10:27 SATA WARNING: IDENTIFY DEVICE checksum not implemented.

        Apr 16 08:11:02 utun_start: ifnet_disable_output returned error 12

        Apr 16 08:47:27 PM notification timeout (pid 332, Seagate Storage )

        Apr 16 08:47:57 PM notification timeout (pid 332, Seagate Storage )

        Apr 16 10:21:10 firefox (map: 0xffffff80303d7c30) triggered DYLD shared region unnest for map: 0xffffff80303d7c30, region 0x7fff83e00000->0x7fff84000000. While not abnormal for debuggers, this increases system memory footprint until the target exits.

        Apr 16 12:17:12 PM notification timeout (pid 332, Seagate Storage )

        Apr 17 01:10:40 hibernate_flush_memory() failed to finish - vm_page_compressor_count(44157)

        Apr 17 10:17:29 Limiting closed port RST response from 529 to 250 packets per second

        Apr 17 10:20:30 SATA WARNING: IDENTIFY DEVICE checksum not implemented.

        Apr 17 10:20:44 utun_start: ifnet_disable_output returned error 12

        Apr 17 10:25:07 firefox (map: 0xffffff8042273870) triggered DYLD shared region unnest for map: 0xffffff8042273870, region 0x7fff8c200000->0x7fff8c400000. While not abnormal for debuggers, this increases system memory footprint until the target exits.

        Apr 17 10:53:24 PM notification timeout (pid 375, Seagate Storage )

        Apr 17 12:14:32 PM notification timeout (pid 375, Seagate Storage )

        Apr 17 12:15:02 PM notification timeout (pid 375, Seagate Storage )

        Apr 17 14:13:49 REQUIRE_NO_ERR failure: 0xff02 - file: /SourceCache/IOBluetoothFamily_kexts/IOBluetoothFamily-4304.4.4/Core/Family/HCI /Transports/USB/IOBluetoothHostControllerUSBTransport/IOBluetoothHostControllerU SBTransport.cpp:2013

        Apr 17 14:14:10 BroadcomBluetoothHostControllerUSBTransport::setPowerState(0x6e9847e9d9f07ad, 2 -> 0) timed out after 56496 ms

        Apr 17 14:44:54 PM notification timeout (pid 83, blued)

        Apr 17 14:44:54 PM notification timeout (pid 83, blued)

        Apr 17 14:45:30 REQUIRE_NO_ERR failure: 0xff02 - file: /SourceCache/IOBluetoothFamily_kexts/IOBluetoothFamily-4304.4.4/Core/Family/HCI /Transports/USB/IOBluetoothHostControllerUSBTransport/IOBluetoothHostControllerU SBTransport.cpp:2013

        Apr 17 14:45:50 BroadcomBluetoothHostControllerUSBTransport::setPowerState(0x6e9847e9d9f07ad, 2 -> 0) timed out after 50510 ms

        Apr 17 18:21:30 **** [IOBluetoothHCIController][IgnoreUSBReset] -- BluetoothHCIBroadcomIgnoreUSBReset() failed -- result = 0x0010 (kBluetoothHCIErrorHostTimeout) -- 0x8000 ****

        Apr 17 18:21:30 REQUIRE_NO_ERR failure: 0x10 - file: /SourceCache/IOBluetoothFamily_kexts/IOBluetoothFamily-4304.4.4/Core/Family/HCI /Transports/USB/IOBluetoothHostControllerUSBTransport/IOBluetoothHostControllerU SBTransport.cpp:2013

        Apr 17 19:24:15 REQUIRE_NO_ERR failure: 0xff02 - file: /SourceCache/IOBluetoothFamily_kexts/IOBluetoothFamily-4304.4.4/Core/Family/HCI /Transports/USB/IOBluetoothHostControllerUSBTransport/IOBluetoothHostControllerU SBTransport.cpp:2013

     

     

    System log

     

     

        Apr 17 18:54:21 Google Chrome Helper: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

        Apr 17 18:54:21 Google Chrome Helper: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

        Apr 17 18:54:25 Google Chrome Helper: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

        Apr 17 18:54:25 Google Chrome Helper: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

        Apr 17 18:56:03 Google Chrome Helper: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

        Apr 17 18:56:03 Google Chrome Helper: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

        Apr 17 18:56:03 Google Chrome Helper: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

        Apr 17 18:56:03 Google Chrome Helper: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

        Apr 17 18:58:27 Google Chrome Helper: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

        Apr 17 18:58:27 Google Chrome Helper: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

        Apr 17 18:58:29 Google Chrome Helper: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

        Apr 17 18:58:29 Google Chrome Helper: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

        Apr 17 18:58:29 Google Chrome Helper: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

        Apr 17 18:58:29 Google Chrome Helper: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

        Apr 17 19:05:58 Google Chrome Helper: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

        Apr 17 19:05:58 Google Chrome Helper: CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server

        Apr 17 19:13:26 launchservicesd: Application App:"loginwindow" asn:0x0-1001 pid:92 refs=7 @ 0x7fc17b705c50 tried to be brought forward, but isn't in fPermittedFrontApps ( ( "LSApplication:0x0-0x7d07d pid=803 "ScreenSaverEngine"")), so denying. : LASSession.cp #1521 SetFrontApplication() q=LSSession 100005/0x186a5 queue

        Apr 17 19:13:26 launchservicesd: Application App:"loginwindow" asn:0x0-1001 pid:92 refs=8 @ 0x7fc17b705c50 tried to be brought forward, but isn't in fPermittedFrontApps ( ( "LSApplication:0x0-0x7d07d pid=803 "ScreenSaverEngine"")), so denying. : LASSession.cp #1521 SetFrontApplication() q=LSSession 100005/0x186a5 queue

        Apr 17 19:23:45 airportd: _handleLinkEvent: WiFi is not powered. Resetting state variables.

        Apr 17 22:12:21 racoon: ioctl(SIOCGIFAFLAG_IN6) failed:Can't assign requested address

        Apr 17 22:12:26 netbiosd: __net_helper_get_connection_block_invoke_3 could not connect to networkd

        Apr 17 22:14:05 AppleCameraAssistant: DeviceEventHandler: ISP_PowerOffCamera error: 0xe00002c0

        Apr 17 22:42:21 launchservicesd: Application App:"loginwindow" asn:0x0-1001 pid:92 refs=7 @ 0x7fc17b705c50 tried to be brought forward, but isn't in fPermittedFrontApps ( ( "LSApplication:0x0-0x8e08e pid=844 "ScreenSaverEngine"")), so denying. : LASSession.cp #1521 SetFrontApplication() q=LSSession 100005/0x186a5 queue

        Apr 17 22:42:21 launchservicesd: Application App:"loginwindow" asn:0x0-1001 pid:92 refs=8 @ 0x7fc17b705c50 tried to be brought forward, but isn't in fPermittedFrontApps ( ( "LSApplication:0x0-0x8e08e pid=844 "ScreenSaverEngine"")), so denying. : LASSession.cp #1521 SetFrontApplication() q=LSSession 100005/0x186a5 queue

        Apr 17 22:52:24 WindowServer: WSGetSurfaceInWindow : Invalid surface 1093686170 for window 972

     

     

    launchd log

     

     

        Apr 15 19:40:53 com.apple.xpc.launchd.user.502.100005.Aqua: Could not import service from caller: caller = otherbsd.207, service = com.fiplab.ConvertoHelper, error = 119: Service is disabled

        Apr 15 19:40:53 com.apple.xpc.launchd.user.502.100005.Aqua: Could not import service from caller: caller = otherbsd.207, service = com.apple.photostream-agent, error = 119: Service is disabled

        Apr 15 19:40:53 com.apple.xpc.launchd.user.502.100005.Aqua: Could not import service from caller: caller = otherbsd.207, service = com.voyagerapps.WeatherHelperFree, error = 119: Service is disabled

        Apr 15 19:40:53 com.apple.xpc.launchd.user.502.100005.Aqua: Could not import service from caller: caller = otherbsd.207, service = com.fiplab.MemoryCleanHelper, error = 119: Service is disabled

        Apr 15 19:40:53 com.apple.xpc.launchd.user.502.100005.Aqua: Could not import service from caller: caller = otherbsd.207, service = com.touchbyte.PhotoSyncHelper, error = 119: Service is disabled

        Apr 15 19:40:53 com.apple.xpc.launchd.user.502.100005.Aqua: Could not import service from caller: caller = otherbsd.207, service = com.adriangranados.WiFi-Notifications-Helper, error = 119: Service is disabled

        Apr 15 19:40:53 com.apple.xpc.launchd.user.502.100005.Aqua: Could not import service from caller: caller = otherbsd.207, service = com.bigwhiteplanet.wirelesssignalhelper, error = 119: Service is disabled

        Apr 16 08:10:33 com.apple.xpc.launchd.user.502.100005.Aqua: Could not import service from caller: caller = otherbsd.201, service = com.appgeneration.mytunerclassicalfreehelper, error = 119: Service is disabled

        Apr 16 08:10:33 com.apple.xpc.launchd.user.502.100005.Aqua: Could not import service from caller: caller = otherbsd.201, service = com.mint.networkStrength.helper, error = 119: Service is disabled

        Apr 16 08:10:33 com.apple.xpc.launchd.user.502.100005.Aqua: Could not import service from caller: caller = otherbsd.201, service = com.fiplab.ConvertoHelper, error = 119: Service is disabled

        Apr 16 08:10:33 com.apple.xpc.launchd.user.502.100005.Aqua: Could not import service from caller: caller = otherbsd.201, service = com.apple.photostream-agent, error = 119: Service is disabled

        Apr 16 08:10:33 com.apple.xpc.launchd.user.502.100005.Aqua: Could not import service from caller: caller = otherbsd.201, service = com.voyagerapps.WeatherHelperFree, error = 119: Service is disabled

        Apr 16 08:10:33 com.apple.xpc.launchd.user.502.100005.Aqua: Could not import service from caller: caller = otherbsd.201, service = com.fiplab.MemoryCleanHelper, error = 119: Service is disabled

        Apr 16 08:10:33 com.apple.xpc.launchd.user.502.100005.Aqua: Could not import service from caller: caller = otherbsd.201, service = com.touchbyte.PhotoSyncHelper, error = 119: Service is disabled

        Apr 16 08:10:33 com.apple.xpc.launchd.user.502.100005.Aqua: Could not import service from caller: caller = otherbsd.201, service = com.adriangranados.WiFi-Notifications-Helper, error = 119: Service is disabled

        Apr 16 08:10:33 com.apple.xpc.launchd.user.502.100005.Aqua: Could not import service from caller: caller = otherbsd.201, service = com.bigwhiteplanet.wirelesssignalhelper, error = 119: Service is disabled

        Apr 17 10:21:52 com.apple.xpc.launchd.user.502.100005.Aqua: Could not import service from caller: caller = otherbsd.221, service = com.apple.photostream-agent, error = 119: Service is disabled

        Apr 17 10:21:52 com.apple.xpc.launchd.user.502.100005.Aqua: Could not import service from caller: caller = otherbsd.221, service = com.fiplab.ConvertoHelper, error = 119: Service is disabled

        Apr 17 10:21:52 com.apple.xpc.launchd.user.502.100005.Aqua: Could not import service from caller: caller = otherbsd.221, service = com.voyagerapps.WeatherHelperFree, error = 119: Service is disabled

        Apr 17 10:21:52 com.apple.xpc.launchd.user.502.100005.Aqua: Could not import service from caller: caller = otherbsd.221, service = com.fiplab.MemoryCleanHelper, error = 119: Service is disabled

        Apr 17 10:21:52 com.apple.xpc.launchd.user.502.100005.Aqua: Could not import service from caller: caller = otherbsd.221, service = com.touchbyte.PhotoSyncHelper, error = 119: Service is disabled

        Apr 17 10:21:52 com.apple.xpc.launchd.user.502.100005.Aqua: Could not import service from caller: caller = otherbsd.221, service = com.appgeneration.mytunerclassicalfreehelper, error = 119: Service is disabled

        Apr 17 10:21:52 com.apple.xpc.launchd.user.502.100005.Aqua: Could not import service from caller: caller = otherbsd.221, service = com.bigwhiteplanet.wirelesssignalhelper, error = 119: Service is disabled

        Apr 17 10:21:52 com.apple.xpc.launchd.user.502.100005.Aqua: Could not import service from caller: caller = otherbsd.221, service = com.mint.networkStrength.helper, error = 119: Service is disabled

        Apr 17 10:21:52 com.apple.xpc.launchd.user.502.100005.Aqua: Could not import service from caller: caller = otherbsd.221, service = com.adriangranados.WiFi-Notifications-Helper, error = 119: Service is disabled

     

     

    Console log

     

     

        Apr 11 18:56:21 mbloginhelper: Property list invalid for format: 200 (property lists cannot contain NULL)

        Apr 14 16:55:53 Console:  Marker - Apr 14, 2015, 4:55:53 PM

        Apr 14 23:53:04 Console:  Marker - Apr 14, 2015, 11:53:04 PM

     

     

    System services loaded

     

     

        com.adobe.fpsaud

        com.apple.watchdogd

        com.microsoft.office.licensing.helper

        com.oracle.java.Helper-Tool

        com.oracle.java.JavaUpdateHelper

        org.macosforge.xquartz.privileged_startx

     

     

    System services disabled

     

     

        com.apple.mrt

     

     

    Login services loaded

     

     

        com.apple.mrt.uiagent

        com.facebook.videochat.NAME.updater

        com.hp.productresearch

        com.microsoft.SyncServicesAgent

        com.oracle.java.Java-Updater

        com.rockysandstudio.FreeMemory.FreeMemoryLaunchHelper

        com.rockysandstudio.Memory-Diag.Launch-Helper

        com.seagate.SeagateStorageGauge.plist

        org.macosforge.xquartz.startx

     

     

    Login services disabled

     

     

        com.genieo.completer.ltvbit

        com.genieo.completer.download

        com.apple.photostream-agent

        com.adriangranados.WiFi-Notifications-Helper

        com.genieo.completer.update

        com.bigwhiteplanet.wirelesssignalhelper

     

     

    User services disabled

     

     

        com.genieo.completer.ltvbit

        com.genieo.completer.download

        com.apple.photostream-agent

        com.adriangranados.WiFi-Notifications-Helper

        com.genieo.completer.update

        com.bigwhiteplanet.wirelesssignalhelper

     

     

    User login items

     

     

        iTunesHelper

        - /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app

        Mail

        - /Applications/Mail.app

        SpeechSynthesisServer

        - /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app

        uTorrent

        - missing value

        KiesAgent

        - /Applications/Kies.app/Contents/MacOS/KiesAgent.app

        fuspredownloader

        - /Users/USER/Library/Application Support/.FUS/fuspredownloader.app

     

     

    Safari extensions

     

     

        Adblock Plus

        - org.adblockplus.adblockplussafari

        Google Toolbar

        - com.bbshare.gtoolbar

        Translate

        - com.sidetree.Translate

     

     

    Firefox extensions

     

     

        QuickJava

        JavaScript Debugger

        Gijs Kruitbosch

        JavaScript Object Examiner

        anonymoX

        theChaoS

        Lightbeam for Firefox

        JavaScript Deobfuscator

        Translate This!

     

     

    iCloud errors

     

     

        cloudphotosd 517

        Photos 44

        comapple.CloudPhotosConfiguration 19

        Spotlight 13

        Finder 11

        Mail 5

        brctl 2

        bird 2

     

     

    Continuity errors

     

     

        lsuseractivityd 29

        sharingd 23

        AirDrop 1

     

     

    Restricted files: 1876

     

     

    Lockfiles: 32

     

     

    Contents of /Library/LaunchAgents/com.hp.productresearch.plist

        - mod date: Jan 16 15:29:07 2012

        - size (B): 479

        - checksum: 1866638499

     

     

        <?xml version="1.0" encoding="UTF-8"?>

        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

        <plist version="1.0">

        <dict>

        <key>Program</key>

        <string>/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app/Contents/MacOS/HP Product Research</string>

        <key>Label</key>

        <string>com.hp.productresearch</string>

        <key>LaunchOnlyOnce</key>

        <true/>

        <key>RunAtLoad</key>

        <true/>

        </dict>

        </plist>

     

     

    Contents of /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

        - mod date: Aug 12 06:05:01 2013

        - size (B): 104

        - checksum: 3819017389

     

     

        <?xml version="1.0" encoding="UTF-8"?>

        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

        <plist version="1.0">

        <dict>

        <key>Label</key>

        <string>com.oracle.java.Java-Updater</string>

        <key>ProgramArguments</key>

        <array>

        <string>/Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater</string>

        <string>-bgcheck</string>

        </array>

        <key>StandardErrorPath</key>

        <string>/dev/null</string>

        <key>StandardOutPath</key>

        <string>/dev/null</string>

        <key>StartCalendarInterval</key>

        <dict>

        <key>Hour</key>

        <integer>15</integer>

        <key>Minute</key>

        <integer>3</integer>

        <key>Weekday</key>

        <integer>1</integer>

        </dict>

        </dict>

     

     

        ...and 1 more line(s)

     

     

    Contents of /Library/LaunchAgents/com.seagate.SeagateStorageGauge.plist

        - mod date: Mar 10 18:38:47 2010

        - size (B): 880

        - checksum: 3262128215

     

     

        <?xml version="1.0" encoding="UTF-8"?>

        <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

        <!--

           com.seagate.SeagateStorageGauge.plist

           SeagateDiagnostics

           Created by John Brisbin on 3/10/10.

           Copyright 2010 Seagate Technologies LLC.. All rights reserved.

        -->

        <plist version="1.0">

        <dict>

        <key>KeepAlive</key>

        <true/>

        <key>Label</key>

        <string>com.seagate.SeagateStorageGauge.plist</string>

        <key>LimitLoadToSessionType</key>

        <string>Aqua</string>

        <key>OnDemand</key>

        <false/>

        <key>ProgramArguments</key>

        <array>

        <string>/Library/Application Support/Seagate/Seagate Storage Gauge.app/Contents/MacOS/Seagate Storage Gauge</string>

        <string>-doautolnch</string>

        <string>/Library/Application Support/Seagate/Seagate Storage Gauge.app</string>

        </array>

        <key>RunAtLoad</key>

     

     

        ...and 3 more line(s)

     

     

    Contents of /Library/LaunchAgents/org.macosforge.xquartz.startx.plist

        - mod date: May 17 09:34:13 2014

        - size (B): 721

        - checksum: 2451978492

     

     

        <?xml version="1.0" encoding="UTF-8"?>

        <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

        <plist version="1.0">

        <dict>

        <key>Label</key>

        <string>org.macosforge.xquartz.startx</string>

        <key>ProgramArguments</key>

        <array>

        <string>/opt/X11/lib/X11/xinit/launchd_startx</string>

        <string>/opt/X11/bin/startx</string>

        <string>--</string>

        <string>/opt/X11/bin/Xquartz</string>

        </array>

        <key>Sockets</key>

        <dict>

        <key>org.macosforge.xquartz:0</key>

        <dict>

        <key>SecureSocketWithKey</key>

        <string>DISPLAY</string>

        </dict>

        </dict>

        <key>ServiceIPC</key>

        <true/>

        <key>EnableTransactions</key>

        <true/>

     

     

        ...and 2 more line(s)

     

     

    Contents of /System/Library/LaunchDaemons/org.apache.httpd.plist

        - mod date: Apr 11 18:55:06 2015

        - size (B): 554

        - checksum: 3012644940

     

     

        <?xml version="1.0" encoding="UTF-8"?>

        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

        <plist version="1.0">

        <dict>

        <key>Disabled</key>

        <true/>

        <key>Label</key>

        <string>org.apache.httpd</string>

        <key>EnvironmentVariables</key>

        <dict>

        <key>XPC_SERVICES_UNAVAILABLE</key>

        <string>1</string>

        </dict>

        <key>ProgramArguments</key>

        <array>

        <string>/usr/sbin/httpd-wrapper</string>

        <string>-D</string>

        <string>FOREGROUND</string>

        </array>

        <key>OnDemand</key>

        <false/>

        </dict>

        </plist>

     

     

    Contents of /private/etc/ssh_config

        - mod date: Jun  9 10:46:27 2014

        - size (B): 3957

        - checksum: 2841432291

     

     

         Host *

           SendEnv LANG LC_*

        Host *

            XAuthLocation /opt/X11/bin/xauth

     

     

    Contents of Library/LaunchAgents/com.facebook.videochat.NAME.plist

        - mod date: Aug  9 08:45:43 2014

        - size (B): 808

        - checksum: 411010243

     

     

        <?xml version="1.0" encoding="UTF-8"?>

        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

        <plist version="1.0">

        <dict>

          <key>Label</key>

          <string>com.facebook.videochat.NAME.updater</string>

          <key>ProgramArguments</key>

          <array>

            <string>/usr/bin/java</string>

            <string>-cp</string>

            <string>/Users/USER/Library/Application Support/Facebook/video/3.1.0.522/FacebookUpdate.jar</string>

            <string>FacebookUpdate</string>

            <string>com.facebook.peep</string>

            <string>3.1.0.522</string>

          </array>

          <key>RunAtLoad</key>

          <true/>

          <key>StartInterval</key>

          <integer>10800</integer>

          <key>StandardErrorPath</key>

          <string>/dev/null</string>

          <key>StandardOutPath</key>

          <string>/dev/null</string>

        </dict>

        </plist>

     

     

    Contents of Library/LaunchAgents/com.microsoft.LaunchAgent.SyncServicesAgent.plist

        - mod date: Apr 17 10:22:00 2015

        - size (B): 484

        - checksum: 3051698494

     

     

        <?xml version="1.0" encoding="UTF-8"?>

        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

        <plist version="1.0">

        <dict>

        <key>KeepAlive</key>

        <false/>

        <key>Label</key>

        <string>com.microsoft.SyncServicesAgent</string>

        <key>OnDemand</key>

        <false/>

        <key>ProgramArguments</key>

        <array>

        <string>/Applications/Microsoft Office 2011/Office/SyncServicesAgent.app/Contents/MacOS/SyncServicesAgent</string>

        </array>

        </dict>

        </plist>

     

     

    Bad plists

     

     

        /Library/Preferences/com.gen.framework.plist

     

     

    App extensions

     

     

        com.rockysandstudio.Battery-Diag.Widget

        com.rockysandstudio.Memory-Diag.Widget

     

     

    Modifications

     

     

        file added: /Applications/Viber.app/Contents/MacOS/launcher.db

     

     

    Installations

     

     

        Battery Monitor: 4/17/15, 10:23 AM

        Java 7 Update 79: 4/15/15, 3:03 PM

        Memory Monitor: 4/15/15, 10:52 AM

        Java 8 Update 45: 4/15/15, 10:45 AM

        Adobe Flash Player: 4/15/15, 2:38 AM

     

     

    Elapsed time (sec): 500

  • by spanoumaria,

    spanoumaria spanoumaria Apr 17, 2015 1:18 PM in response to Linc Davis
    Level 1 (12 points)
    Apr 17, 2015 1:18 PM in response to Linc Davis
  • by Eric Root,

    Eric Root Eric Root Apr 18, 2015 7:32 AM in response to spanoumaria
    Level 9 (74,160 points)
    iTunes
    Apr 18, 2015 7:32 AM in response to spanoumaria

    You have installed the adware Geneio.

     

    Manual method

     

    Malware – Adware removal – Apple Support

     

    Or download this program which was written by Thomas Reed, a long time poster. The program will do the work for you which makes it easy. If you are uncertain about downloading programs, try the manual method.


    Malware Guide – AdwareMedic – 10.7 and higher


  • by spanoumaria,

    spanoumaria spanoumaria Apr 18, 2015 11:14 AM in response to Eric Root
    Level 1 (12 points)
    Apr 18, 2015 11:14 AM in response to Eric Root

    i have used both of the ways to solve the problem (manually and by adware medic )  before this last recommendation and even i removed some of the above files in the first try on 14/4//2015 (now i found nothing of the above described files) and the problem exists yet but now when i try to share a web page via message some times after enough seconds (15-20) it comes the pop up window and i can send the message but you have to wait for a long time and other times never sent the message

     

    i wonder if i reinstall the osx10.10 yosmite is there any possibility to fix the problem? or it will loss me data of my settings in various a

    embedded apps as safari messages and all the other as email itunes etc?

     

    can i have an answer to that?

  • by spanoumaria,

    spanoumaria spanoumaria Apr 18, 2015 12:36 PM in response to Eric Root
    Level 1 (12 points)
    Apr 18, 2015 12:36 PM in response to Eric Root

    and something else if you know the section in results of test with description:   " /Library/Preferences/com.gen.framework.plist"

    WHAT IS THE SCOPE OF THAT PLIST ? and the title of that plist as "BAD PLISTS" ?

    what it does means?

    is it for deletion or not ? what is the role of that?

     

    Thanks a lot

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