How can I cancel an old apple id?
My apple id works on i tunes, but an old one is on icloud and it won't let me in. I want to cancel the old apple id. How can I do this?
iPhone 4S, iOS 8.3
User profile for user:
brenden dv
User level:
Community Specialist
Hello JeffT27,
I apologize, I'm a bit unclear on the exact nature of the issue you are describing. If you are saying that you are being prompted for an old Apple ID account in iCloud on your iPhone, you may find the troubleshooting steps outlined in the following article helpful:
If you have changed your Apple ID recently, you may also find this article useful:
What to do after you change your Apple ID email address or password - Apple Support
Sincerely,
- Brenden