JeffT27

Level 1 (0 points)

Q: How can I cancel an old apple id?

My apple id works on i tunes, but an old one is on icloud and it won't let me in. I want to cancel the old apple id. How can I do this?

iPhone 4S, iOS 8.3

Posted on Apr 13, 2015 1:39 PM

I have this question too

Q: How can I cancel an old apple id?

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Helpful answers

by brenden dv,

brenden dv Apr 16, 2015 12:44 PM in response to JeffT27
Community Specialists

Apr 16, 2015 12:44 PM in response to JeffT27

Hello JeffT27,

I apologize, I'm a bit unclear on the exact nature of the issue you are describing. If you are saying that you are being prompted for an old Apple ID account in iCloud on your iPhone, you may find the troubleshooting steps outlined in the following article helpful:

If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support

If you have changed your Apple ID recently, you may also find this article useful:

What to do after you change your Apple ID email address or password - Apple Support

Sincerely,
- Brenden
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