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Q: Macbook is running slow and getting hot at times

Hello. My macbook recently started running slow and has also been getting hot/warm at times. I have performed the etrecheck download and posted the reults. Any help would be greatly appreciated. Thanks in advance.

 

Problem description:

Computer is running very slow at all times. It is also getting hot at select times.

 

EtreCheck version: 2.1.8 (121)

Report generated April 13, 2015 at 5:12:09 PM CDT

Download EtreCheck from http://etresoft.com/etrecheck

 

Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

 

Hardware Information: ℹ️

    MacBook Pro (13-inch, Mid 2012) (Technical Specifications)

    MacBook Pro - model: MacBookPro9,2

    1 2.5 GHz Intel Core i5 CPU: 2-core

    4 GB RAM Upgradeable

        BANK 0/DIMM0

            2 GB DDR3 1600 MHz ok

        BANK 1/DIMM0

            2 GB DDR3 1600 MHz ok

    Bluetooth: Good - Handoff/Airdrop2 supported

    Wireless:  en1: 802.11 a/b/g/n

    Battery Health: Normal - Cycle count 385

 

Video Information: ℹ️

    Intel HD Graphics 4000

        Color LCD 1280 x 800

 

System Software: ℹ️

    OS X 10.10.3 (14D131) - Time since boot: 6:0:11

 

Disk Information: ℹ️

    APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)

        EFI (disk0s1) <not mounted> : 210 MB

        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

        Macintosh HD (disk1) / : 498.88 GB (446.70 GB free)

            Encrypted AES-XTS Unlocked

            Core Storage: disk0s2 499.25 GB Online

 

    MATSHITADVD-R   UJ-8A8 

 

USB Information: ℹ️

    Apple Inc. Apple Internal Keyboard / Trackpad

    Apple Computer, Inc. IR Receiver

    Apple Inc. BRCM20702 Hub

        Apple Inc. Bluetooth USB Host Controller

    Apple Inc. FaceTime HD Camera (Built-in)

 

Thunderbolt Information: ℹ️

    Apple Inc. thunderbolt_bus

 

Gatekeeper: ℹ️

    Mac App Store and identified developers

 

Launch Daemons: ℹ️

    [loaded]    com.adobe.fpsaud.plist [Click for support]

    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]

 

User Launch Agents: ℹ️

    [running]    com.spotify.webhelper.plist [Click for support]

 

User Login Items: ℹ️

    iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

 

Internet Plug-ins: ℹ️

    FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]

    QuickTime Plugin: Version: 7.7.3

    Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]

    Default Browser: Version: 600 - SDK 10.10

    SharePointBrowserPlugin: Version: 14.0.0 [Click for support]

    Silverlight: Version: 5.1.20125.0 - SDK 10.6 [Click for support]

    SlingPlayer: Version: Unknown - SDK 10.8 [Click for support]

 

3rd Party Preference Panes: ℹ️

    Flash Player  [Click for support]

 

Time Machine: ℹ️

    Skip System Files: NO

    Mobile backups: ON

    Auto backup: YES

    Volumes being backed up:

        Macintosh HD: Disk size: 498.88 GB Disk used: 52.17 GB

    Destinations:

        backup [Local]

        Total size: 999.86 GB

        Total number of backups: 1

        Oldest backup: 2014-06-11 04:31:12 +0000

        Last backup: 2014-06-11 04:31:12 +0000

        Size of backup disk: Adequate

            Backup size 999.86 GB > (Disk used 52.17 GB X 3)

 

Top Processes by CPU: ℹ️

         6%    accountsd

         4%    WindowServer

         3%    Mail

         0%    securityd

         0%    com.apple.WebKit.Plugin.64

 

Top Processes by Memory: ℹ️

    451 MB    softwareupdated

    112 MB    mds_stores

    90 MB    Safari

    86 MB    Mail

    69 MB    SubmitDiagInfo

 

Virtual Memory Information: ℹ️

    322 MB    Free RAM

    1.81 GB    Active RAM

    1.45 GB    Inactive RAM

    704 MB    Wired RAM

    2.56 GB    Page-ins

    41 KB    Page-outs

 

Diagnostics Information: ℹ️

    Apr 13, 2015, 11:10:43 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-04-13-111043_[reda cted].crash

    Apr 13, 2015, 11:01:17 AM    Self test - passed

    Apr 12, 2015, 01:58:26 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_201 5-04-12-135826_[redacted].crash

    Apr 11, 2015, 10:26:24 AM    /Library/Logs/DiagnosticReports/LegacyFileVaultMessageTracer_2015-04-11-102624_ [redacted].crash

    Apr 10, 2015, 10:38:12 PM    /Library/Logs/DiagnosticReports/discoveryd_2015-04-10-223812_[redacted].crash

    Apr 10, 2015, 10:31:36 PM    /Library/Logs/DiagnosticReports/coreaudiod_2015-04-10-223136_[redacted].crash

MacBook Pro

Posted on Apr 13, 2015 3:40 PM

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Q: Macbook is running slow and getting hot at times

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  • Helpful answers

  • by OGELTHORPE,

    OGELTHORPE OGELTHORPE Apr 13, 2015 4:06 PM in response to grant EB
    Level 9 (52,725 points)
    Mac OS X
    Apr 13, 2015 4:06 PM in response to grant EB

    Consider installing 8 GB RAM, Yosemite should run better with more.  The best sources of Mac compatible RAM are OWC and Crucial.

     

    In regards to the heat problem, install iStat menus:

     

    http://bjango.com/mac/istatmenus/

     

    Open Activity Monitor to ALL PROCESSES and set CPU to display values from high to low.

     

    When the MBP gets hot, post images of both for review.

     

    Ciao.

  • by Linc Davis,

    Linc Davis Linc Davis Apr 13, 2015 4:21 PM in response to grant EB
    Level 10 (208,037 points)
    Applications
    Apr 13, 2015 4:21 PM in response to grant EB

    When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.  

    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

    Launch the Console application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad and start typing the name.

    The title of the Console window should be All Messages. If it isn't, select

              SYSTEM LOG QUERIES All Messages

    from the log list on the left. If you don't see that list, select

              View Show Log List

    from the menu bar at the top of the screen.

    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.

    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.

    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

    Please don't indiscriminately dump thousands of lines from the log into this discussion.

    Please don't post screenshots of log messages—post the text.

    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • by etresoft,

    etresoft etresoft Apr 13, 2015 5:12 PM in response to grant EB
    Level 7 (29,370 points)
    Mac OS X
    Apr 13, 2015 5:12 PM in response to grant EB

    It looks fine here.

  • by sbaker99,

    sbaker99 sbaker99 Apr 14, 2015 7:02 PM in response to Linc Davis
    Level 1 (0 points)
    Apr 14, 2015 7:02 PM in response to Linc Davis

    My macbook recently started running slow and has also been getting hot/warm at times. I have performed the etrecheck download and posted the reults. Any help would be greatly appreciated. Thanks in advance.


    Problem description:

    running a scan to see how my computer is

     

    EtreCheck version: 2.1.8 (121)

    Report generated April 14, 2015 at 9:47:48 PM EDT

    Download EtreCheck from http://etresoft.com/etrecheck

     

    Click the [Click for support] links for help with non-Apple products.

    Click the [Click for details] links for more information about that line.

     

    Hardware Information: ℹ️

        MacBook Pro (13-inch, Early 2011) (Technical Specifications)

        MacBook Pro - model: MacBookPro8,1

        1 2.3 GHz Intel Core i5 CPU: 2-core

        4 GB RAM Upgradeable

            BANK 0/DIMM0

                2 GB DDR3 1333 MHz ok

            BANK 1/DIMM0

                2 GB DDR3 1333 MHz ok

        Bluetooth: Old - Handoff/Airdrop2 not supported

        Wireless:  en1: 802.11 a/b/g/n

        Battery Health: Normal - Cycle count 133

     

    Video Information: ℹ️

        Intel HD Graphics 3000 - VRAM: 384 MB

            Color LCD 1280 x 800

     

    System Software: ℹ️

        OS X 10.10.2 (14C109) - Time since boot: 12 days 6:3:9

     

    Disk Information: ℹ️

        Hitachi HTS545032B9A302 disk0 : (320.07 GB)

            EFI (disk0s1) <not mounted> : 210 MB

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

            Macintosh HD (disk1) / : 318.84 GB (304.99 GB free)

                Core Storage: disk0s2 319.21 GB Online

     

        MATSHITADVD-R   UJ-898 

     

    USB Information: ℹ️

        Apple Inc. Apple Internal Keyboard / Trackpad

        Apple Inc. BRCM2070 Hub

            Apple Inc. Bluetooth USB Host Controller

        Apple Inc. FaceTime HD Camera (Built-in)

        Apple Computer, Inc. IR Receiver

     

    Thunderbolt Information: ℹ️

        Apple Inc. thunderbolt_bus

     

    Gatekeeper: ℹ️

        Mac App Store and identified developers

     

    Problem System Launch Daemons: ℹ️

        [failed]    com.apple.loginwindow.LFVTracer.plist [Click for details]

     

    Launch Daemons: ℹ️

        [loaded]    com.adobe.fpsaud.plist [Click for support]

     

    User Login Items: ℹ️

        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

     

    Internet Plug-ins: ℹ️

        FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]

        Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]

        QuickTime Plugin: Version: 7.7.3

        Default Browser: Version: 600 - SDK 10.10

     

    3rd Party Preference Panes: ℹ️

        Flash Player  [Click for support]

     

    Time Machine: ℹ️

        Time Machine not configured!

     

    Top Processes by CPU: ℹ️

            24%    WindowServer

            10%    Safari

             3%    hidd

             1%    com.apple.WebKit.Networking

             0%    com.apple.WebKit.Plugin.64

     

    Top Processes by Memory: ℹ️

        112 MB    Safari

        77 MB    com.apple.WebKit.WebContent

        47 MB    WindowServer

        39 MB    com.apple.WebKit.Plugin.64

        34 MB    com.apple.WebKit.Networking

     

    Virtual Memory Information: ℹ️

        159 MB    Free RAM

        1.11 GB    Active RAM

        1.10 GB    Inactive RAM

        1.11 GB    Wired RAM

        7.61 GB    Page-ins

        495 MB    Page-outs

  • by stedman1,

    stedman1 stedman1 Apr 14, 2015 7:06 PM in response to sbaker99
    Level 9 (74,169 points)
    Apple Watch
    Apr 14, 2015 7:06 PM in response to sbaker99

    Please stop thread jacking, and start your own thread with details of issues you are having.