Jerome Del Ray

Q: Your internet on life support?  Blame Photos app.

Unbelievable.

 

This morning my internet slowed down to a crawl.  Noticed that iMac, iPhone, and iPad all crawling.  So I turned on my iPhone hotspot and waited it out.  (That works sometimes.)  It didn't this time.  Reset modem, airport, and such three times.  Broadband would come, then go.

 

Then I had a theory.  Maybe it was the iMac bringing the network down, since other devices were not really being used.  Turned off iMac.  Broadband explodes to 50 Megabit and stays steady.  Turned iMac back down, internet is crawling on it's knees.

 

So I open up Activity Monitor.  Under the network tab, something called 'nsurlsessiond' is sending packets everywhere.  I Google this process and learn it's buddies with iCloud. 

 

Then it hits me.  That weird 'pause for a day' button in Photos preferences.  I mean why not STOP AND START?  I'm like, "Did this thing turn on by itself?"  Opened up preferences, and yup -- Photos is trying to sneak upload what is still THOUSANDS of photos.

 

The problem here is that this isn't in the spirit of 'doing something in the background'.  Because it decimates what a user is doing in foreground.  This would be like if 'repair disk permissions' happened in the background... with no warning... for hours on end.

 

Again, unbelievable.  Hope this helps someone.

Posted on Apr 13, 2015 3:16 PM

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Q: Your internet on life support?  Blame Photos app.

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  • by Jerome Del Ray,

    Jerome Del Ray Jerome Del Ray Apr 13, 2015 7:45 PM in response to Preachrman007
    Level 1 (73 points)
    iPhone
    Apr 13, 2015 7:45 PM in response to Preachrman007

    And who would argue with 007 who's also a Preachrman?  I wouldn't. 

  • by Jerome Del Ray,

    Jerome Del Ray Jerome Del Ray Apr 13, 2015 7:47 PM in response to MedicosMom
    Level 1 (73 points)
    iPhone
    Apr 13, 2015 7:47 PM in response to MedicosMom

    Well I have 5 Megabit and it does the same thing.

     

    Of course it's supposed to upload.   A message or a spinning icon in the menu bar (like Time Machine) would help indicate what's what.

  • by Janet5678,

    Janet5678 Janet5678 Apr 14, 2015 3:43 AM in response to Jerome Del Ray
    Level 1 (24 points)
    Apr 14, 2015 3:43 AM in response to Jerome Del Ray

    Thank you, Jerome!! I barely understand half of this thread, but since doing the Update that included Photos, my Internet has been so very, very slow. I was about to phone my ISP and you saved me that particular agony. Shut off iCloud everywhere I could think of and internet is back to speed. Did not manually turn on anything, in fact, I turned iCloud off because I have no intention of ever storing my photos there.  Also had to uncheck Cloud use for Safari bookmarks to get the internet back.

  • by Winston Churchill,

    Winston Churchill Winston Churchill Apr 14, 2015 3:48 AM in response to Jerome Del Ray
    Level 10 (104,363 points)
    Apple TV
    Apr 14, 2015 3:48 AM in response to Jerome Del Ray

    Jerome Del Ray wrote:

     

    Well I have 5 Megabit and it does the same thing.

     

    Of course it's supposed to upload.   A message or a spinning icon in the menu bar (like Time Machine) would help indicate what's what.

    You mean like this.

    messa.jpg

  • by SC::UK,

    SC::UK SC::UK Apr 14, 2015 3:57 AM in response to Winston Churchill
    Level 1 (66 points)
    Mac OS X
    Apr 14, 2015 3:57 AM in response to Winston Churchill

    I'm sorry, but how is this helping the OP in any way at all?  He is seeing an issue (irrelevant to him whether he is the only one or whether 1000s of people have reported this here).  What I suspect he is hoping for is that others who are seeing this find his post and join in, hopefully with some solutions.

     

    Most people who post on here will have looked for generally known issues using a search engine, or search on this forum before posting.   Therefore it is not unlikely that their issues will be rare and specific to them.

  • by Janet5678,

    Janet5678 Janet5678 Apr 14, 2015 4:02 AM in response to SC::UK
    Level 1 (24 points)
    Apr 14, 2015 4:02 AM in response to SC::UK

    Exactly, I would never have put two and two together, and only because I checked this community before calling ISP would Jerome's post tip me off to the answer. We are all not tech experts.

  • by SC::UK,

    SC::UK SC::UK Apr 14, 2015 4:03 AM in response to William Lloyd
    Level 1 (66 points)
    Mac OS X
    Apr 14, 2015 4:03 AM in response to William Lloyd

    Dropbox seem to be able to cope with this, as does CrashPlan.  Both have user configurable throttling (including Auto settings).  From what I am reading, it looks like Apple have not yet achieved the level of sophistication on their upload/download mechanisms that other cloud providers have.  It's a shame, but not something that will change any time soon, which is of no help to you I'm afraid.

  • by Csound1,

    Csound1 Csound1 Apr 14, 2015 4:40 AM in response to Jerome Del Ray
    Level 9 (51,196 points)
    Desktops
    Apr 14, 2015 4:40 AM in response to Jerome Del Ray

    Jerome Del Ray wrote:

     

    "You enable iCloud Photo Library. You have 200 GB of photos. How do you think they get up into the cloud? Fairy dust?"

     

    Yeah.  This snarky tone from you and others isn't really necessary.

     

    The issue is NOT that the photos are uploading.  The issue is that this app doesn't DIALOG BOX the user to inform them uploads have resumed, hence creating the illusion of broadband issue.

    Do you not read the thread, Winston already posted with an illustration of the upload indicator, did you miss it?

     

    Here it is again.

     

    Screen Shot 2015-04-14 at 06.39.14.png

     

    Please stop posting that there is no indication when there is, its misleading.

  • by Csound1,

    Csound1 Csound1 Apr 14, 2015 4:44 AM in response to Janet5678
    Level 9 (51,196 points)
    Desktops
    Apr 14, 2015 4:44 AM in response to Janet5678

    Janet5678 wrote:

     

    Exactly, I would never have put two and two together, and only because I checked this community before calling ISP would Jerome's post tip me off to the answer. We are all not tech experts.

    But it's not 4, and neither is Jerome a tech expert

     

    Most of us understand that when photos are uploaded to the web it requires an internet connection, Jerome seems to think there is some other method. Now I won't say it's fairy dust but it would be nice if Jerome could explain how he thinks this works, and you should not heed his strikingly uninformed posts.

  • by Csound1,

    Csound1 Csound1 Apr 14, 2015 4:49 AM in response to SC::UK
    Level 9 (51,196 points)
    Desktops
    Apr 14, 2015 4:49 AM in response to SC::UK

    SC::UK wrote:

     

    I'm sorry, but how is this helping the OP in any way at all?  He is seeing an issue (irrelevant to him whether he is the only one or whether 1000s of people have reported this here).  What I suspect he is hoping for is that others who are seeing this find his post and join in, hopefully with some solutions.

     

    Most people who post on here will have looked for generally known issues using a search engine, or search on this forum before posting.   Therefore it is not unlikely that their issues will be rare and specific to them.

    Then why don't you help the OP rather than complaining about others.

     

    I haven't even seen you try

  • by SC::UK,

    SC::UK SC::UK Apr 14, 2015 5:08 AM in response to Csound1
    Level 1 (66 points)
    Mac OS X
    Apr 14, 2015 5:08 AM in response to Csound1

    Because he's already had the issue addressed by the time I posted... but not by some people who initially just gave him agro instead of helping.  Nothing like a wonderful and understanding welcome to those who come here for help, not rude, arrogant and snarky comments.   Something that seems to be prevalent across a number of posts and by a few select people.

     

    However, in summary, iCloud (which is what Photos in iCloud comes under) is not very good at using available bandwidth without causing saturation.  It takes all it can get. Therefore, either pause the upload in preferences when internet bandwidth is needed or cope with the reduction.  Other cloud services like DropBox have a more mature and sophisticated method of throttling cloud upload/download bandwidth use, and can avoid saturating the connection.

  • by micromagic,

    micromagic micromagic Apr 14, 2015 7:33 AM in response to SC::UK
    Level 1 (10 points)
    Apr 14, 2015 7:33 AM in response to SC::UK

    I might be stating the obvious, but with an ADSL connection, when a substantial upload occurs (with no throttling), it kills the download speed. This is not anything to do with Apple but just a characteristic of the connection.

     

    What I think Jerome is saying in part, which I agree, is that there is simple not enough communication of what the heck is going on with the upload process. All you get is the 'uploading xxxxx items'. There is no progress bar, nothing to tell you if it has encountered a problem or is stuck in some kind of queuing system.

     

    Mine has been stuck at over 18000 items uploading for days. It sometimes seems to connect and upload a chunk but it seems to me that there could be some kind of queuing system employed by Apple to make sure all the millions people uploading are serviced in some manner. I'm only guessing. When uploading to photos to Google plus in the past, it does kill downloads speed but at least the process is quite speedy and you can see what is going on.

  • by Winston Churchill,

    Winston Churchill Winston Churchill Apr 14, 2015 7:56 AM in response to SC::UK
    Level 10 (104,363 points)
    Apple TV
    Apr 14, 2015 7:56 AM in response to SC::UK
    I'm sorry, but how is this helping the OP in any way at all?

    If providing an answer to the question being asked isn't helpful to you then you have a peculiar expectation from these discussions.

    He is seeing an issue (irrelevant to him whether he is the only one or whether 1000s of people have reported this here).
    However, in summary, iCloud (which is what Photos in iCloud comes under) is not very good at using available bandwidth without causing saturation.

    And therein lies the problem, it clearly isn't irrelevant to him/them and it clearly isn't irrelevant to you, you both blame Apple and/or the Photos software for this problem. It isn't possible to provide any answer to this without first explaining that it isn't and if you/he/they are not willing to accept this then there is no way we can provide an answer at all.

     

    That screenshot is from my own library just a few moments ago, I have some serious uploading going on which Apple has clearly made me aware of, there are 3 of us constantly using the internet and we are not at a standstill.

  • by Csound1,

    Csound1 Csound1 Apr 14, 2015 8:01 AM in response to micromagic
    Level 9 (51,196 points)
    Desktops
    Apr 14, 2015 8:01 AM in response to micromagic

    micromagic wrote:

     

    I might be stating the obvious, but with an ADSL connection, when a substantial upload occurs (with no throttling), it kills the download speed. This is not anything to do with Apple but just a characteristic of the connection.

     

    What I think Jerome is saying in part, which I agree, is that there is simple not enough communication of what the heck is going on with the upload process. All you get is the 'uploading xxxxx items'. There is no progress bar, nothing to tell you if it has encountered a problem or is stuck in some kind of queuing system.

     

    Mine has been stuck at over 18000 items uploading for days. It sometimes seems to connect and upload a chunk but it seems to me that there could be some kind of queuing system employed by Apple to make sure all the millions people uploading are serviced in some manner. I'm only guessing. When uploading to photos to Google plus in the past, it does kill downloads speed but at least the process is quite speedy and you can see what is going on.

    There is an upload progress indicator, why do you say there is not?

  • by SC::UK,

    SC::UK SC::UK Apr 14, 2015 8:07 AM in response to Winston Churchill
    Level 1 (66 points)
    Mac OS X
    Apr 14, 2015 8:07 AM in response to Winston Churchill

    First response to the OP was:

    Nobody else is seeing this (or at least nobody else is reporting it which means very few are seeing it), it's a problem specific to you.

    So putting aside all his frustration, and the venting going on, the above does not help him.  I can't speak for him (or you), but most people that I deal with (similar industry) would use Google/Bing/Whatever to do a search for their issue and hopefully then search a chosen forum..  Granted, not all do.  Then, when they yields little, people would post to a chosen forum.  Obviously, after all of that, there is a likelihood that their issue may be rare if not unique to them.  Pointing that out to them is just stating the bl**ding obvious and not really helping is it? 


     

    And therein lies the problem, it clearly isn't irrelevant to him/them and it clearly isn't irrelevant to you, you both blame Apple and/or the Photos software for this problem. It isn't possible to provide any answer to this without first explaining that it isn't and if you/he/they are not willing to accept this then there is no way we can provide an answer at all.

     

     

    No, I'm not blaming Apple.  I have, however, suggested that their upload could be a little smarter - DropBox and others seem to be able to deal with these sorts of things.  It has also been pointed out that the UI feedback is not as obvious as it could be.  You (later) were helpful in showing where you can see progress, which is in one view when zoomed in (i.e. not in grouped view), and I also know that it can be seen from the Preferences (iCloud Tab).  It can also be gleaned from the logs.  Reading that very first post, from the OP, I could take a pretty good guess at what the complaint and the issue was... saturated network, and background activity - Photos the root cause.    Not rocket science.

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