Kernel_Task Need Help

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Level 1

0 points

Kernel_Task Need Help

My computer has been extremely slow lately and the Kernel_Task has been using up a lot of CPU lately. I don't know much about how to fix this stuff so if someone could take a look at my EtreCheck (someone said to do that on another forum and start a new thread) and give me some advice that would be greatly appreciated. Thanks

Problem description:

Mac running slow, Kernel_Task CPU/Memory usage

EtreCheck version: 2.1.8 (121)

Report generated April 13, 2015 at 6:23:28 PM EDT

Download EtreCheck from http://etresoft.com/etrecheck

Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

Hardware Information: ℹ️

MacBook Pro (13-inch, Early 2011) (Technical Specifications)

MacBook Pro - model: MacBookPro8,1

1 2.3 GHz Intel Core i5 CPU: 2-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1333 MHz ok

BANK 1/DIMM0

2 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery Health: Normal - Cycle count 948

Video Information: ℹ️

Intel HD Graphics 3000 - VRAM: 384 MB

Color LCD 1280 x 800

System Software: ℹ️

OS X 10.10.2 (14C109) - Time since boot: 25 days 23:27:16

Disk Information: ℹ️

Samsung SSD 850 PRO 512GB disk0 : (512.11 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 510.88 GB (229.40 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 511.25 GB Online

USB Information: ℹ️

Apple Computer, Inc. IR Receiver

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus

Gatekeeper: ℹ️

Mac App Store and identified developers

Kernel Extensions: ℹ️

/System/Library/Extensions

[not loaded] com.bose.bluetooth (1.0.0) [Click for support]

[not loaded] com.pctools.iantivirus.kfs (1.0.1) [Click for support]

Problem System Launch Agents: ℹ️

[killed] com.apple.CallHistoryPluginHelper.plist

[killed] com.apple.CallHistorySyncHelper.plist

[killed] com.apple.cmfsyncagent.plist

[killed] com.apple.coreservices.appleid.authentication.plist

[killed] com.apple.EscrowSecurityAlert.plist

[killed] com.apple.lookupd.plist

[killed] com.apple.Maps.pushdaemon.plist

[killed] com.apple.rcd.plist

[killed] com.apple.sbd.plist

[killed] com.apple.scopedbookmarkagent.xpc.plist

10 processes killed due to memory pressure

Problem System Launch Daemons: ℹ️

[killed] com.apple.AssetCacheLocatorService.plist

[killed] com.apple.awdd.plist

[killed] com.apple.ctkd.plist

[killed] com.apple.emond.aslmanager.plist

[killed] com.apple.ifdreader.plist

[killed] com.apple.installd.plist

[killed] com.apple.nehelper.plist

[killed] com.apple.periodic-daily.plist

[killed] com.apple.periodic-monthly.plist

[killed] com.apple.periodic-weekly.plist

[killed] com.apple.softwareupdate_download_service.plist

[killed] com.apple.softwareupdated.plist

[killed] com.apple.systemstats.analysis.plist

[killed] com.apple.tccd.system.plist

[killed] com.apple.wdhelper.plist

[killed] com.apple.xpc.smd.plist

16 processes killed due to memory pressure

Launch Agents: ℹ️

[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[loaded] com.divx.dms.agent.plist [Click for support]

[loaded] com.divx.update.agent.plist [Click for support]

[running] com.kodak.BonjourAgent.plist [Click for support]

Launch Daemons: ℹ️

[running] com.adobe.ARM.[...].plist [Click for support]

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.adobe.SwitchBoard.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[running] com.reviversoft.MacReviver.FileSystemHelper.plist [Click for support]

[loaded] org.cindori.TEAuth.plist [Click for support]

User Launch Agents: ℹ️

[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[loaded] com.adobe.ARM.[...].plist [Click for support]

[failed] com.facebook.videochat.[redacted].plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]

[loaded] com.kodak.KODAK AiO Firmware Updater.plist [Click for support]

[loaded] com.kodak.KODAK AiO Software Updater.plist [Click for support]

User Login Items: ℹ️

Dropbox Application (/Applications/Dropbox.app)

Internet Plug-ins: ℹ️

DirectorShockwave: Version: 12.1.1r151 - SDK 10.6 [Click for support]

GameFacePlugin: Version: GameFacePlugin 1.8.0.1 - SDK 10.5 [Click for support]

OVSHelper: Version: 1.1 [Click for support]

Default Browser: Version: 600 - SDK 10.10

Unity Web Player: Version: UnityPlayer version 4.2.0f4 - SDK 10.6 [Click for support]

AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]

FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]

DivX Web Player: Version: 3.2.4.1250 - SDK 10.6 [Click for support]

Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

iPhotoPhotocast: Version: 7.0 - SDK 10.8

SharePointBrowserPlugin: Version: 14.2.2 - SDK 10.6 [Click for support]

AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]

WidevineMediaOptimizer: Version: 6.0.0.12757 - SDK 10.7 [Click for support]

JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version

User internet Plug-ins: ℹ️

Google Earth Web Plug-in: Version: 7.1 [Click for support]

Safari Extensions: ℹ️

AdBlock

3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

Perian [Click for support]

Time Machine: ℹ️

Time Machine not configured!

Top Processes by CPU: ℹ️

12% Google Chrome

9% WindowServer

1% hidd

1% loginwindow

1% Activity Monitor

Top Processes by Memory: ℹ️

103 MB Google Chrome

88 MB Google Chrome Helper

64 MB Finder

46 MB WindowServer

39 MB mds_stores

Virtual Memory Information: ℹ️

82 MB Free RAM

982 MB Active RAM

885 MB Inactive RAM

1.21 GB Wired RAM

145.22 GB Page-ins

4.53 GB Page-outs

Diagnostics Information: ℹ️

Apr 13, 2015, 06:15:41 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-04-13-181541_[ redacted].hang

Apr 13, 2015, 12:15:08 AM /Library/Logs/DiagnosticReports/com.apple.AmbientDisplayAgent_2015-04-13-001508 _[redacted].crash

Posted on Apr 13, 2015 3:30 PM

Reply

Answer 1

Best reply

etresoft

Level 8

47,378 points

Apr 13, 2015 9:14 PM in response to jesalton

You need more RAM.

http://eshop.macsales.com/MyOWC/Upgrades.cfm?sort=pop&model=417&type=Memory

Reply

Answer 2

BobHarris

Level 9

53,657 points

Apr 13, 2015 9:14 PM in response to jesalton

[not loaded] com.pctools.iantivirus.kfs (1.0.1) [Click for support]

You do not need a 3rd party anti-malware product. It is redundant to what Mac OS X provides standard, plus it consumes resources better used for the stuff you really want to run. And kernel extension are running as part of kernel_task (which is the guts of Mac OS X).

How does Mac OS X protect me?

<http://www.thesafemac.com/mmg-builtin/>

Time since boot: 25 days 23:27:16

145.22 GB Page-ins

4.53 GB Page-outs

Considering your system has been up for about 26 days, the ratio of page-ins to page-outs reinforces etresoft's contention that you need more RAM. You are getting the high page-ins because Mac OS X is throwing away read only memory (mostly program code) because it is easy, and then having to page it back in to memory when it is needed again. Also the high number of killed Apple daemons, which is another way Yosemite frees up space.

Google Chrome can be very memory intensive. It runs a separate process for each Tab, so no single process looks like it is consuming a lot of RAM, but if you have a lot of Tabs open, there are a lot of processes consuming a lot of RAM.

Having an SSD with enough RAM will really make your Mac fly. I have a 15" 2011 with 16GB RAM and an SSD, and it great. Suggest Crucial.comhttp://crucial.com or MacSales.com (OWC) as reliable Mac RAM vendors.

[running] com.reviversoft.MacReviver.FileSystemHelper.plist [Click for support]

This sounds like a Mac Cleaner. Mac cleaners tend to fight Yosemite. If this module is doing a lot of disk I/O it would cause the file system in kernel_task to consume a lot of CPU time, and since you have a SSD, there would be very little I/O wait when doing I/O.

Unless you absolutely need some service this component is providing, I would suggest removing it, at least until you know for a fact it is not causing problems.

org.cindori.TEAuth.plist

Not sure what this is doing. Do you need it?

The less stuff you pre-load into Memory, the further your 4GB can stretch.

Reply

Answer 3

jesalton Author

Level 1

0 points

Apr 13, 2015 9:21 PM in response to BobHarris

How do I get rid of this trash^^? I don't even know what org.cindori.TEAuth.plist and Finder can't find any of these files when I search? Help!

Reply

Answer 4

etresoft

Level 8

47,378 points

Apr 14, 2015 4:22 AM in response to jesalton

jesalton wrote:

How do I get rid of this trash^^? I don't even know what org.cindori.TEAuth.plist and Finder can't find any of these files when I search? Help!

That is part of Trim Enabler. Don't try to go looking for these files. Only use a vendor-provided uninstaller or uninstallation instructions. Never use an "app zapper". Never try to delete files by hand. The results can be disastrous.

There really isn't too much software to delete on your machine. Primarily you just need more RAM. Here are RAM upgrades for your system: http://eshop.macsales.com/MyOWC/Upgrades.cfm?model=417&sort=pop&type=Memory

Reply

Answer 5

BobHarris

Level 9

53,657 points

Apr 14, 2015 6:58 AM in response to jesalton

How do I get rid of this trash^^? I don't even know what org.cindori.TEAuth.plist and Finder can't find any of these files when I search? Help!

Yea, remembering you are using an SSD, then Cindori makes TRIM Enabler, HOWEVER, you have to disable a lot of Mac OS X security features before you can run TRIM Enabler in Yosemite. If you have not done that, then on Yosemite TRIM Enabler does not run.

Speaking of Yosemite. You posted this in the Mountain Lion forum 😁 I'm going to ask the hosts to move the posts to the Yosemite Forum.

Reply

Answer 6

Aug 9, 2015 8:32 AM in response to BobHarris

None of these questions answer the problem. This is being re-bumped.

I have the exact same issue. I have replaced the battery. Run and SMC reset. Tested in Mavericks, Yosemite, and now El Capitan. All three times I had zero installed but the base operating system. I have 16 Gbytes of RAM. I have a brand new Samsung EVO 850.

Each time, it seems ok then a reboot or two and my kernel_task is hovering near 300%. I am also noticing if I go on to battery then it kernel_task jumps up. Plug it back in and it will remain high. Nothing in the log shows anything relevant to kernel_task.

I thought replacing the battery would fix this issue. I have replaced the RAM. I replaced the drive. This has been beyond frustrating. At this point I am desperate because Apple will not likely fix this with a depot repair. It also appears to be quite common in the MBPro 8,2 Early 2011 model.

Thank you for listening.

j

Reply

Answer 7

Eric Root

Level 10

684,177 points

Aug 9, 2015 8:50 AM in response to jlopez.chicago

You might want to consider starting a new discussion. Since this one is marked solved, less people are likely to look at it. You can link to this one.

Try running this program and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read.

Etrecheck – System Information

Reply

Answer 8

Aug 9, 2015 1:33 PM in response to Eric Root

Everything checks out fine except for this:

Problem System Launch Daemons: (What does this mean?)

[failed] com.apple.stackshot.plist [Click for details]

That is the only alert. I have no clue what that is and I thought I knew most about the underpinnings. Also my CPU will never go past 0.8ghz. I ran the Intel power gadget, cleaned out the innards, replaced the ram, etc. Even turned up the RPM on the fan to 6000. Got the mac nice and cool. Still stays at 0.8. Flat lined.

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