lorafromcairo
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Q: iPad only sends and receives messages from Apple ID and not my phone number

I Purchased an iPad 3 previously owned and newly reset . I signed in with my Apple ID . The iPad only sends and receives iMessages from my apple of and not my phone number . I have used an iPad 3 previously for imessagEd and it worked fine . I have an iPhone 6 .

iPad 2, The ipad is actually a 3

Posted on Apr 13, 2015 3:52 PM

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lorafromcairo

Q: iPad only sends and receives messages from Apple ID and not my phone number

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  • by sterling r,

    sterling r sterling r Apr 16, 2015 2:20 PM in response to lorafromcairo
    Community Specialists
    Apr 16, 2015 2:20 PM in response to lorafromcairo

    Hello Lora,

     

    It sounds like your iPad is not sending messages to non iMessage enabled devices. I would verify that you ensure that Continuity is setup correctly on your devices with this article:

     

    Connect your iPhone, iPad, iPod touch, and Mac using Continuity

     

    Thank you for using Apple Support Communities.

    Cheers,

    Sterling

  • by lorafromcairo,

    lorafromcairo lorafromcairo Apr 16, 2015 2:43 PM in response to sterling r
    Level 1 (0 points)
    Apr 16, 2015 2:43 PM in response to sterling r

    TThank you for trying to help . I am only trying to contact another iPhone . My phone number doesn't even show up in the send and receive area . Everything was working fine before update to ios8 and a reset on the iPad .

  • by sterling r,

    sterling r sterling r Apr 19, 2015 12:53 PM in response to lorafromcairo
    Community Specialists
    Apr 19, 2015 12:53 PM in response to lorafromcairo

    Thanks for the clarification. I would next do these steps to get your phone number re associated with your iMessage account:

     

    iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage

    Phone number missing on iPad or iPod touch

    If your phone number isn't listed on an iPod touch or iPad, follow these steps:

    1. Update to the latest version of iOS.
    2. Verify that you're using the same Apple ID that you're using on your iPhone.
    3. On your iPad or iPod touch, sign out of your Apple ID in the following locations:
      • Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
      • Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
    4. Sign in to your Apple ID with FaceTime and iMessage.

    If your phone number still isn't listed, follow these steps:

     

    1. Sign out of your Apple ID on all iOS devices, including your iPhone, in the following locations:
      • Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
      • Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
    2. Sign in to your Apple ID on your iPhone.
    3. When activation is complete, your Apple ID and all verified email addresses should be visible in Settings > Messages > Receive At and Settings > FaceTime.
    4. Sign in to your Apple ID on your other iOS devices.