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User profile for user: BaldwinSmapple
BaldwinSmapple Author
User level: Level 1
0 points

Macbook keeps on restarting randomly.

I have a mid-2010 Macbook Pro 15 inch and over the past few months it started restarting randomly, now more often than before. I have copied what is in the error report but it means very little to me. Any help will be greatly appreciated.


This is what is in the error report:


Anonymous UUID: 98591BA7-6FAD-D28C-144A-D20CED97139D



Mon Apr 13 18:31:49 2015



*** Panic Report ***

panic(cpu 2 caller 0xffffff7fa0198f63): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80c5c8a000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.8.6/src/AppleM uxControl/kext/GPUPanic.cpp:127

Backtrace (CPU 2), Frame : Return Address

0xffffff80b4ad3680 : 0xffffff801d52fe41

0xffffff80b4ad3700 : 0xffffff7fa0198f63

0xffffff80b4ad37e0 : 0xffffff7f9e0c2b9f

0xffffff80b4ad38a0 : 0xffffff7f9e18c18e

0xffffff80b4ad38e0 : 0xffffff7f9e18c1fe

0xffffff80b4ad3950 : 0xffffff7f9e40b056

0xffffff80b4ad3a80 : 0xffffff7f9e1af82d

0xffffff80b4ad3aa0 : 0xffffff7f9e0c95f1

0xffffff80b4ad3b50 : 0xffffff7f9e0c70fc

0xffffff80b4ad3d50 : 0xffffff7f9e0c819c

0xffffff80b4ad3e30 : 0xffffff7f9e074f5e

0xffffff80b4ad3e90 : 0xffffff7fa0169df6

0xffffff80b4ad3ee0 : 0xffffff7fa0168ab0

0xffffff80b4ad3f00 : 0xffffff801d5624f9

0xffffff80b4ad3fb0 : 0xffffff801d614dd7

Kernel Extensions in backtrace:

com.apple.driver.AppleMuxControl(3.8.6)[BE610379-FAEA-3E8F-B6AF-F92B70B3C5CD]@0 xffffff7fa018a000->0xffffff7fa019dfff

dependency: com.apple.driver.AppleGraphicsControl(3.8.6)[76B001B1-30F1-3D72-B264-85D77B254C 2F]@0xffffff7fa0182000

dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7f9dfa9000

dependency: com.apple.iokit.IOPCIFamily(2.9)[56AD16B5-4F29-3F74-93E7-D492B3966DE2]@0xffffff 7f9dd24000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[619F6C9F-0461-3BA1-A75F-53BB0F87ACD3]@0 xffffff7f9e01b000

dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[42706EB3-1447-3931-A668-FBAC58AAAA 7A]@0xffffff7fa0185000

com.apple.nvidia.classic.NVDAResmanTesla(10.0)[796AE430-39FB-3255-8161-D52AFA28 EE2B]@0xffffff7f9e072000->0xffffff7f9e2dbfff

dependency: com.apple.iokit.IOPCIFamily(2.9)[56AD16B5-4F29-3F74-93E7-D492B3966DE2]@0xffffff 7f9dd24000

dependency: com.apple.iokit.IONDRVSupport(2.4.1)[E5A48E71-70F5-3B01-81D3-C2B037BBE80A]@0xff ffff7f9e062000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[619F6C9F-0461-3BA1-A75F-53BB0F87ACD3]@0 xffffff7f9e01b000

com.apple.nvidia.classic.NVDANV50HalTesla(10.0)[7FE40648-F15F-3E18-91E2-FDDDF4C DA355]@0xffffff7f9e2e6000->0xffffff7f9e58ffff

dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA 28EE2B]@0xffffff7f9e072000

dependency: com.apple.iokit.IOPCIFamily(2.9)[56AD16B5-4F29-3F74-93E7-D492B3966DE2]@0xffffff 7f9dd24000

com.apple.driver.AGPM(100.15.5)[96D80366-46E3-3F9B-8CF0-E2126BD6893F]@0xffffff7 fa0167000->0xffffff7fa0179fff

dependency: com.apple.iokit.IOPCIFamily(2.9)[56AD16B5-4F29-3F74-93E7-D492B3966DE2]@0xffffff 7f9dd24000

dependency: com.apple.driver.IOPlatformPluginFamily(5.8.1d38)[5201D462-73A7-3107-B10C-D218D 9F90AC8]@0xffffff7f9eaf2000

dependency: com.apple.iokit.IONDRVSupport(2.4.1)[E5A48E71-70F5-3B01-81D3-C2B037BBE80A]@0xff ffff7f9e062000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[619F6C9F-0461-3BA1-A75F-53BB0F87ACD3]@0 xffffff7f9e01b000

dependency: com.apple.AppleGraphicsDeviceControl(3.8.6)[957EB27F-7D07-3C40-91F5-9B54652F06E E]@0xffffff7fa0161000



BSD process name corresponding to current thread: kernel_task



Mac OS version:

14C109



Kernel version:

Darwin Kernel Version 14.1.0: Mon Dec 22 23:10:38 PST 2014; root:xnu-2782.10.72~2/RELEASE_X86_64

Kernel UUID: DCF5C2D5-16AE-37F5-B2BE-ED127048DFF5

Kernel slide: 0x000000001d200000

Kernel text base: 0xffffff801d400000

__HIB text base: 0xffffff801d300000

System model name: MacBookPro6,2 (Mac-F22586C8)



System uptime in nanoseconds: 863706183729

last loaded kext at 113534039960: com.apple.filesystems.smbfs 3.0.0 (addr 0xffffff7fa027c000, size 389120)

last unloaded kext at 244235497180: com.apple.driver.AppleUSBUHCI 656.4.1 (addr 0xffffff7f9e8e5000, size 65536)

loaded kexts:

com.apple.filesystems.smbfs 3.0.0

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AGPM 100.15.5

com.apple.filesystems.autofs 3.0

com.apple.iokit.IOBluetoothSerialManager 4.3.2f6

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.driver.AppleHDA 269.25

com.apple.driver.AppleMikeyDriver 269.25

com.apple.GeForceTesla 10.0.0

com.apple.driver.AppleIntelHDGraphics 10.0.0

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleHV 1

com.apple.driver.AppleMuxControl 3.8.6

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleMCCSControl 1.2.11

com.apple.driver.AppleIntelHDGraphicsFB 10.0.0

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.2f6

com.apple.driver.AppleLPC 1.7.3

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleSMCLMU 2.0.7d0

com.apple.driver.SMCMotionSensor 3.0.4d1

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.driver.AppleUSBCardReader 3.5.1

com.apple.driver.AppleIRController 327.5

com.apple.iokit.SCSITaskUserClient 3.7.3

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.7.0

com.apple.driver.AirPort.Brcm4331 800.20.24

com.apple.driver.AppleUSBHub 705.4.2

com.apple.iokit.AppleBCM5701Ethernet 10.1.3

com.apple.driver.AppleFWOHCI 5.5.2

com.apple.driver.AppleUSBEHCI 705.4.14

com.apple.driver.AppleAHCIPort 3.1.0

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 3.1

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 3.1

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

com.apple.nke.applicationfirewall 161

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

com.apple.AppleGraphicsDeviceControl 3.8.6

com.apple.kext.triggers 1.0

com.apple.iokit.IOSerialFamily 11

com.apple.driver.DspFuncLib 269.25

com.apple.kext.OSvKernDSPLib 1.15

com.apple.nvidia.classic.NVDANV50HalTesla 10.0.0

com.apple.nvidia.classic.NVDAResmanTesla 10.0.0

com.apple.iokit.IOSurface 97

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.driver.AppleGraphicsControl 3.8.6

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.2f6

com.apple.iokit.IOBluetoothFamily 4.3.2f6

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.driver.AppleSMBusController 1.0.13d1

com.apple.driver.AppleHDAController 269.25

com.apple.iokit.IOHDAFamily 269.25

com.apple.iokit.IOAudioFamily 203.3

com.apple.vecLib.kext 1.2.0

com.apple.driver.IOPlatformPluginFamily 5.8.1d38

com.apple.iokit.IOUSBUserClient 705.4.0

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.CoreStorage 471.10.6

com.apple.driver.AppleUSBMultitouch 245.2

com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.3

com.apple.iokit.IOUSBMassStorageClass 3.7.1

com.apple.iokit.IOUSBHIDDriver 705.4.0

com.apple.driver.AppleUSBMergeNub 705.4.0

com.apple.driver.AppleUSBComposite 705.4.9

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.3

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOAHCISerialATAPI 2.6.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.3

com.apple.iokit.IO80211Family 710.55

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOFireWireFamily 4.5.6

com.apple.iokit.IOAHCIFamily 2.7.5

com.apple.iokit.IOUSBFamily 710.4.14

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 396

com.apple.iokit.IOStorageFamily 2.0

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 3.1

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

com.apple.kec.Libm 1

com.apple.kec.pthread 1

MacBook Pro, iOS 8

Posted on Apr 13, 2015 4:40 PM

Reply
Question marked as Best reply
User profile for user: Linc Davis
Linc Davis
User level: Level 10
209,541 points

Posted on Apr 13, 2015 7:33 PM

You have the MacBookPro6,2—the Edsel of Macs. It may have the logic-board defect that was covered by a recall program that has now ended.

Residents of the EU may be entitled to warranty service for up to six years after purchase.

Make a "Genius" appointment at an Apple Store, or go to another authorized service provider, to have the machine tested. The routine hardware diagnostics used by service providers do not detect the fault. There is a specific test for this issue that Apple calls "VST" (for "Video Switching Test.") Ask for it. A "Failed" result means that the fault is present.

You may be quoted a price of about $300 (in the U.S.) for a "depot repair," which involves shipping the unit to a central repair facility and takes about two weeks. For that flat fee, anything found wrong with it should be fixed, not just the logic board.

Sometimes the replacement part is also defective, so be prepared for that possibility. If you decide to pay for a new logic board, test thoroughly during the 90-day warranty period on the repair. Some owners have reported that they went through as many as three replacement boards before getting one that worked.

If you don't want to pay for the repair, you may (or may not) be able to work around the problem by disabling automatic graphics switching. To use the discrete graphics processor, you'll need a third-party utility to switch to it manually.

Often the problems start after an OS upgrade. If the upgrade was recent, and you have backups, then you can revert to a previous OS X version.

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1 reply
Question marked as Best reply
User profile for user: Linc Davis
Linc Davis
User level: Level 10
209,541 points

Apr 13, 2015 7:33 PM in response to BaldwinSmapple

You have the MacBookPro6,2—the Edsel of Macs. It may have the logic-board defect that was covered by a recall program that has now ended.

Residents of the EU may be entitled to warranty service for up to six years after purchase.

Make a "Genius" appointment at an Apple Store, or go to another authorized service provider, to have the machine tested. The routine hardware diagnostics used by service providers do not detect the fault. There is a specific test for this issue that Apple calls "VST" (for "Video Switching Test.") Ask for it. A "Failed" result means that the fault is present.

You may be quoted a price of about $300 (in the U.S.) for a "depot repair," which involves shipping the unit to a central repair facility and takes about two weeks. For that flat fee, anything found wrong with it should be fixed, not just the logic board.

Sometimes the replacement part is also defective, so be prepared for that possibility. If you decide to pay for a new logic board, test thoroughly during the 90-day warranty period on the repair. Some owners have reported that they went through as many as three replacement boards before getting one that worked.

If you don't want to pay for the repair, you may (or may not) be able to work around the problem by disabling automatic graphics switching. To use the discrete graphics processor, you'll need a third-party utility to switch to it manually.

Often the problems start after an OS upgrade. If the upgrade was recent, and you have backups, then you can revert to a previous OS X version.

Reply

Macbook keeps on restarting randomly.

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