Q: automatic backups using itunes

iTunes is no longer doing an automatic backup when I connect my iPhone 5C to my computer and it also won't let me start one. Any ideas how to fix this?

iPhone 5c

Posted on Apr 13, 2015 4:38 PM

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by brenden dv,

brenden dv Apr 16, 2015 2:33 PM in response to thecottons626
Community Specialists

Apr 16, 2015 2:33 PM in response to thecottons626

Hi thecottons626,

I'm sorry to hear you are having these issues with your iPhone. If you are having issue backing up your iPhone to iTunes, you may find the troubleshooting steps outlined in the following article helpful:

Get help making a backup in iTunes - Apple Support

Regards,
- Brenden
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