"update your repair" error
Apple emailed me asking me to update my repair, i fill out the info needed up it keeps saying "We’re Sorry. We are unable to complete your request at this time. Please try again or come back later.." help!!!!!!!!
Apple emailed me asking me to update my repair, i fill out the info needed up it keeps saying "We’re Sorry. We are unable to complete your request at this time. Please try again or come back later.." help!!!!!!!!
Do you already have communications with them about a repair? Or is this some out of the blue request for info?
If its the former then I'd just wait a bit and see if the issue resolves itself. But if this is some out of the blue mail then it may be a phishing attempt and you should stop communicating with them.
i sent my phone away last week, they told me its not under warranty. they then asked me to update the repair by either paying them to repair it or send it back un-repaired. but every time i go to update it by putting address in etc i get an error message. xD
is it worth waiting a couple of hours and tying again?
YOu've waited a bit now so try again.
If it still doesn't go through do you have another way to contact them? (I've not done mail repair so I'm not familiar with the procedure)
http://www.apple.com/support/iphone/
You said it was a phone, there may be ways to contact them via that link
"update your repair" error